CevreDent Dental Clinic Turkey Reviews 682

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Really professional team , very impressed by the treatment from beginning to end. Thanks to the whole team!!! ❤️💯

Rated 1 out of 5 stars

I'd be really careful with this company. The agent I spoke to was really reluctant to talk about client rights and protections. I specifically spent a really long time trying to get an answer to the q... See more

Company replied

Rated 5 out of 5 stars

The clinic is of highest standard. Clean, efficient and warm, caring staff members. The food is delicious and portions are enough. The clinic feels like some 5star hotel. Very beautiful. I read the... See more

Company replied

Rated 5 out of 5 stars

I am now just over 3 months post rhinoplasty Results are so far just gorgeous Had a follow up today with mo Sent updated pics and all is looking good Healing process is going super Thank you... See more

Company replied

Company details

  1. Health Consultant
  2. Dental Clinic
  3. Medical Group
  4. Plastic Surgery Clinic
  5. Urology Clinic
  6. Weight Loss Service

Written by the company

CevreDent Clinic is a modern dental center dedicated to providing high-quality, patient-focused treatments in a comfortable and welcoming environment. Combining advanced technology with a team of experienced dental professionals, we offer a full range of services tailored to meet the unique needs of every patient. Our specialties include dental implants, zirconium crowns, smile design, veneers, and full-mouth restorations such as All-on-4 and All-on-6 treatments. We are committed to delivering natural-looking, long-lasting results that enhance both oral health and confidence. At CevreDent Clinic, patient satisfaction is our top priority. From the first consultation to the final result, we ensure a smooth and transparent process, especially for our international patients traveling for dental treatments. Our multilingual team and personalized care approach make your experience stress-free and enjoyable. Discover a new standard of dental excellence with CevreDent Clinic — where your smile is our passion.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

682 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Warning. Read post carefully

Warning, read post before making decision done!

We flew all the way from Southern California to Turkey, believing it would be cheaper for surgery. I underwent gastric balloon surgery, which included all the necessary packages. They advertised it as one of the most risk-free surgeries, and very successful losing some weight, so we chose this option.
However, after a 14-hour flight each way for the procedure, I experienced severe vomiting and stomach aches during the FIRST WEEK and lost about 5 pounds.

From that point on, I dealt with SEVERE GAS and diarrhea for several months.
By the end of six months, I had only LOST 2 POUNDS in TOTAL. We had to come back for a stomach removal surgery and unexpectedly increased the cost from $400 to $600 per person, claiming the program had changed.
Overall, I spent $12.000 ( surgery and round flight ) and for LOSING 2 POUNDS , they charged me an additional $200

Please do not be misled by FALSE advertisements.
Do your research before deciding on a procedure. I don’t want anyone else to go through what I did and so much money for such minimal results by false advertisement!!!!

I changed the name on this thread

8 December 2024
Unprompted review
CevreDent Dental Clinic Turkey logo

Reply from CevreDent Dental Clinic Turkey

Dear Consumer,

Thank you for sharing your experience with us. We regret we could not match your expectations in our clinic.

Unfortunately we could not find your record in our clinic based on the name you provided. Please give us a call +90 546 902 90 36 or reach us by email info@arpanumedical.com and we will be happy to check what we can do for you. You can also get in touch with your patient manager regarding further assistance.

Kind regards
Arpanu team

Rated 5 out of 5 stars

Made surgery month ago and feeling…

Made surgery month ago and feeling amazing, team which are care about my diet and health those people are amazing 🙏

9 November 2024
Unprompted review
CevreDent Dental Clinic Turkey logo

Reply from CevreDent Dental Clinic Turkey

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience and that you felt well taken care of. It's fantastic to know that you're happy with the result. Your kind words and appreciation mean a lot to us. Thank you again! 🥰🙏🏻

Best regards,
Arpanu Medical

Rated 5 out of 5 stars

I want to leave a review to help those wondering if this is the right choice…

I want to leave a review to help those wondering if choosing Dr Serhan Derin is the right choice. Rest assured, you are in very skilled and caring hands. I am 4 months post op and am feeling very grateful and very happy about my results. After surgery, do not worry, Dr Mohamed will help answer any questions you have about your post op journey. He has made himself available all times of the day, any day of the week. Remember, everyone’s healing is different, so you may have many questions. He will have the answer. He is very patient, kind, and understanding. He has held my hand throughout my healing journey, and without him, I would not be doing what is best for the healing of my nose. After the long awaited decision to get a rhinoplasty, traveling, and money spent, I want to get the best possible result. Thank you, Dr. Mohamed!

9 July 2024
Unprompted review
CevreDent Dental Clinic Turkey logo

Reply from CevreDent Dental Clinic Turkey

Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our team. Our goal is always to provide sensitive and helpful service, and we are delighted that we met your expectations. We are also glad to hear that your post-op experience went smoothly and that you are happy with the results. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again!

warm regards,
Arpanu Medical's Team

Rated 5 out of 5 stars

I had surgery on October 24th

I had surgery on October 24th, and before choosing Dr. Serhan, I reached out to friends from Istanbul for recommendations on the best surgeon. My procedure wasn’t only for appearance; I also had issues with breathing on my right side, so finding a highly skilled doctor was essential.

If you're looking for a doctor who truly knows his work, Dr. Serhan is absolutely the right choice. He is a highly skilled specialist who listens carefully and takes all your wishes for your nose into account. I couldn't be happier with the results; my nose looks very natural, which was incredibly important to me.

The staff was also wonderful. Post-op consultant Bahar was incredibly kind and helpful, assisting me with anything I needed. I could always reach out to Bahar, Selen, or the medical staff at the hotel for anything I needed, which made the entire process much easier.

The clinic was spotless and professionally managed. There’s really nothing negative I can say. Thank you so much to Dr. Serhan and the whole team for their help and kindness!

24 October 2024
Unprompted review
CevreDent Dental Clinic Turkey logo

Reply from CevreDent Dental Clinic Turkey

Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our team. Our goal is always to provide sensitive and helpful service, and we are delighted that we met your expectations. We are also glad to hear that your post-op experience went smoothly and that you are happy with the results. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again!

warm regards,
Arpanu Medical's Team

Rated 5 out of 5 stars

The team is amazing.

The team is amazing.. 2 years down the line and they still check on me...
Nutri Selvi... Dr Muhammed are super status.

Thank you

22 October 2024
Unprompted review
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Reply from CevreDent Dental Clinic Turkey

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience and that you felt well taken care of. It's fantastic to know that you're happy with the result. Your kind words and appreciation mean a lot to us. Thank you again! 🥰🙏🏻

Best regards,
Arpanu Medical

Rated 5 out of 5 stars

Amazing aftercare 1year post op!

I completed a review about Arpanu, just after surgery and the service and care was fantastic. This post is to highlight the amazing aftercare I have had in the last year. I am 12 months post op today and am so grateful for the help and support from Dr Muhammed and Dietitian Selvi and Dietitian Doğa who are in a WhatsApp group with me. They have been there for help and support whenever I needed them and have stayed in contact and tracked my progress! Amazing service and support! Thank you!!

9 October 2024
Unprompted review
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Reply from CevreDent Dental Clinic Turkey

Hello dear Dan,

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience and that you felt well taken care of. It's fantastic to know that you're happy with the result. Your kind words and appreciation mean a lot to us. Thank you again! 🥰🙏🏻

Best regards,
Arpanu Medical

Rated 5 out of 5 stars

Dr Serhan is a consummate professional…

Dr Serhan is a consummate professional and it's clear he loves his work. Dr Serhan has a calm presence and listens attentatively to ones requests and offers feedback to consider. The whole package was very well arranged from booking with Diana to the hotel accommodation and the surgery.

6 August 2024
Unprompted review
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Reply from CevreDent Dental Clinic Turkey

Hello dear James,

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience and that you felt well taken care of. It's fantastic to know that you're happy with the result. Your kind words and appreciation mean a lot to us. Thank you again! 🥰🙏🏻

Best regards,
Arpanu Medical

Rated 5 out of 5 stars

Septorhinoplasty

Dr. Gökhan Mersinlioğlu, Dr. Mohammed and the whole surgery team was excellent. I had a great experience from the beginning with my medical advisor Simge keeping in contact with me and arranging all my transportation and hotel accommodations. Robert Isaaq was very helpful assisting me with translations and guiding me through the hospital to get me lab work done. I felt safe and the hospital was beautiful. Surgery went very well and I am healing wonderfully.

4 September 2024
Unprompted review
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Reply from CevreDent Dental Clinic Turkey

Hello dear Shay,

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience and that you felt well taken care of. It's fantastic to know that you're happy with the result. Your kind words and appreciation mean a lot to us. Thank you again! 🥰🙏🏻

Best regards,
Arpanu Medical

Rated 5 out of 5 stars

The best experience ever with Dr Gökhan, Dr Mohamed and Arpanu

My experience with Arpanu has been extremely satisfying! From booking my surgery with the wonderful Simge who answered all my questions to the accommodations like the beautiful hotel and transportation everywhere to the surgery itself and also the wonderful post op follow up! Dr Gökhan is a brilliant surgeon who was honest about my starting point (broken and completely botched nose with no support) and he told me what needed to be done in order to help me fix my issue. Cartilage from my ribs were needed as my case was very complex. He was confident and I felt very safe undergoing surgery in his hands. I had zero pain in my face afterwards, but felt a little sting in my ribs only a few days after surgery. The cast removal with Dr Gökhan was a very exciting day! Finally, I got to see glimpse of how gorgeous my nose was turning out. The post op follow up with Dr Mohamed made me assured I was still in great hands as he gave me advice and answered all my questions as they popped up. He wants me to keep him posted on my recovery and I still send him and Dr Gökhan post op pictures for feedback. Today, 7 months post op, my nose has its support, it fits my petite face perfectly and I couldn't be happier! Just to think that it is still in recovery makes me feel extremely good! It keeps getting smaller and smaller every day, and did I mention how wonderful it feels to be able to breathe properly? I had no idea breathing was an issue until after my surgery and I noticed a world of difference! Thank you Dr Gökhan, Dr Mohamed and Arpanu for everything!

23 September 2024
Unprompted review
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Reply from CevreDent Dental Clinic Turkey

Hello dear Elena,

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience and that you felt well taken care of. It's fantastic to know that you're happy with the result. Your kind words and appreciation mean a lot to us. Thank you again! 🥰🙏🏻

Best regards,
Arpanu Medical

Rated 5 out of 5 stars

Highly recommend booking with Arpanu Clinic!

I booked my gastric sleeve surgery through Arpanu Clinic and had a brilliant experience. The client coordinator was available constantly via WhatsApp and answered all questions I had. She went above and beyond! I highly recommend booking through Arpanu Clinic.

22 August 2024
Unprompted review
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Reply from CevreDent Dental Clinic Turkey

Hello dear Brianna,

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience and that you felt well taken care of. It's fantastic to know that you're happy with the result. Your kind words and appreciation mean a lot to us. Thank you again! 🥰🙏🏻

Best regards,
Arpanu Medical

Rated 1 out of 5 stars

Warning

I don’t recommend this agency and Serhan Derin because he can be deceptive. I sent inspiration photo to his assistant before my first nose surgery and was assured similar shape would be achieved, which was the result I paid for. My first surgery in March 2023 resulted in a completely different shape. He did changes to my nose without my knowledge and consent, such as very sharp nose tip, too thin bridge, and uneven nostrils, even though I wanted a rounded nose tip as shown in the inspiration photo. I got the complete opposite of what I wanted. Making changes without the patients consent is a very serious violation of medical ethics.

Despite my concerns, and the very severe harm caused, the issue was blamed on swelling even 7 months post-op. His assistant referred to my nose shape as "initial appearance," claiming it was too swollen and would change over time, even though it was 7 months after surgery. So that clearly seemed to be deceptive communication, intended to silence me to avoid responsibility.

After lots of effort and mentioning legal action, he accepted revision.
The outcome of the second surgery which was in February also failed to meet my expectations. The nosebridge was curved instead of straight, which wasn’t what was shown in the inspiration photo. The nostrils are still uneven, and the tip is still not quite as I wanted. Overall, the shape does not resemble the inspiration photo.

Based on my experience, due to his failure to deliver agreed-upon results and lack of accountability, I advise against choosing him.
There is evidence from the chat, but it’s not possible to upload photos here. I uploaded the photo evidence on google reviews.

23 February 2024
Unprompted review
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Reply from CevreDent Dental Clinic Turkey

Dear Batol,

Thank you for sharing your experience. We regret we could not match your expectations in our clinic.

We kindly ask you to check your messages to see what we can do for you.

Kind regards
Dr Serhan Derin's team

Rated 5 out of 5 stars

Amazing

Amazing, never been more satisfied with their support. They have always supported me through they journey. If i had any problems, they would solve it directly. They also answers super quickly and gives me that information i am asking about. They are super kind and friendly. They have a whole program that will help you through the journey. It has been 8 months and they until now contact me to see how everything is going. Thank you dr Muhammed, dietitian Selvi and dietitian Dôga. Would 100% recommend them!

14 August 2024
Unprompted review
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Reply from CevreDent Dental Clinic Turkey

Hello dear Khensaa,

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience and that you felt well taken care of. It's fantastic to know that you're happy with the result. Your kind words and appreciation mean a lot to us. Thank you again! 🥰🙏🏻

Best regards,
Arpanu Medical

Rated 5 out of 5 stars

Everything was great 👍 thanks to all…

Everything was great 👍 thanks to all the team members

12 October 2023
Unprompted review
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Reply from CevreDent Dental Clinic Turkey

Thank you so much for your feedback dear Lina, We hope you're satisfied with everything. We wish you all the best!
Kind regards,
Arpanu Medical Team

Rated 5 out of 5 stars

Great medical care and procedures as…

Great medical care and procedures as well as customer service from arrival in Istanbul till departure. We did some dental work and plastic surgery. Both very well executed. Facilities first class. Full recommended

27 June 2024
Unprompted review
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Reply from CevreDent Dental Clinic Turkey

Hello dear Marek

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience and that you felt well taken care of. It's fantastic to know that you're happy with the result. Your kind words and appreciation mean a lot to us. Thank you again! 🥰🙏🏻🙏🏻

Best regards,
Arpanu Medical

Rated 1 out of 5 stars

Lack of legal protection for clients

I'd be really careful with this company. The agent I spoke to was really reluctant to talk about client rights and protections. I specifically spent a really long time trying to get an answer to the question, what happens if something goes wrong or the results aren't what was agreed. In the end she told me to go somewhere else because she didn't want to answer my questions.

25 June 2024
Unprompted review
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Reply from CevreDent Dental Clinic Turkey

Dear Lila,

Thank you very much for sharing your experience with us.

Unfortunately, we don't have record on the name you have provided here. Could you please let us know your name/surname and get in touch with us via info@arpanumedical.com
and then we will be happy to help you.

Kind regards
Arpanu team

Rated 5 out of 5 stars

Amazing experience

I booked my breast reduction surgery through Arpanu and honestly I had the best experience. Everything seemed so easy and straight forward, transfers, hotel and interpreters all booked for me hassle free. I can’t thank them enough for finding the best surgeon for my procedure. The communication before and during my stay was so efficient. I had a nurse in the hotel for any dressing changes and an agent on hand on WhatsApp for any advice. Cannot fault the experience at all. Special mention for Yetkin Dal who I consulted with through WhatsApp and arranged this whole experience for me.

10 May 2024
Unprompted review
CevreDent Dental Clinic Turkey logo

Reply from CevreDent Dental Clinic Turkey

Dear Claire,

Thank you so much for sharing your positive experience with Arpanu! We are thrilled to hear that your breast reduction surgery went smoothly and that you were satisfied with the comprehensive service we provided.

At Arpanu, our goal is to make every aspect of your journey as stress-free as possible, and it’s wonderful to know that the transfers, hotel arrangements, and interpreters contributed to a seamless experience. Your kind words about our team’s communication and efficiency are greatly appreciated.

We are especially pleased to hear that you felt well-supported by our nurse and had access to advice whenever needed through WhatsApp. Ensuring our clients feel safe and well-cared for during their stay is a top priority for us.

A special thank you for highlighting Yetkin Dal’s efforts. It’s great to hear that he played a significant role in arranging everything to your satisfaction.

Thank you once again for your lovely feedback. We are delighted that you had a positive experience with Arpanu, and we wish you all the best in your recovery and beyond.

Warm regards,
Arpanu Medical Team

Rated 5 out of 5 stars

Dr Mohammad is very responsive and…

Dr Mohammad is very responsive and amazing to work with he always reply me and answer all my questions

28 May 2024
Unprompted review
CevreDent Dental Clinic Turkey logo

Reply from CevreDent Dental Clinic Turkey

Dear Mahvish,

Thank you for taking the time to share your positive experience with Dr. Mohammad. We are delighted to hear that you found him to be responsive and amazing to work with.

Providing prompt and thorough communication is a key part of our commitment to patient care, and we are pleased that Dr. Mohammad was able to answer all your questions and provide the support you needed.

Your kind words are greatly appreciated, and we will be sure to pass them along to Dr. Mohammad. Thank you once again for your feedback.

Best regards,
Arpanu Medical Team

Rated 5 out of 5 stars

I am so happy 😀 with my new nose

I am so happy 😀 with my new nose. Its has been 5 months since my surgery and I have had so many compliments. The service and experience of my Doctor was extremely professional and his understanding of what I needed was on point. Highly recommend this service. KJ from Australia 🇦🇺 🙏

15 December 2023
Unprompted review
CevreDent Dental Clinic Turkey logo

Reply from CevreDent Dental Clinic Turkey

Dear Kjo,

Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your new nose and that you have received so many compliments. It's fantastic to know that our service and the professionalism of our doctor met your expectations. We strive to understand and fulfill the unique needs of each patient, and it's gratifying to hear that we succeeded in your case.

Your recommendation means a lot to us, and we truly appreciate you taking the time to share your positive experience. Should you have any further questions or need any assistance in the future, please don't hesitate to reach out.

Warm regards,
Arpanu Medical

Rated 5 out of 5 stars

3 months post rhinoplasty

I am now just over 3 months post rhinoplasty
Results are so far just gorgeous
Had a follow up today with mo
Sent updated pics and all is looking good
Healing process is going super
Thank you all for your care and kindness especially Dr Serhan Derin who is a fantastic nose surgeon

30 January 2024
Unprompted review
CevreDent Dental Clinic Turkey logo

Reply from CevreDent Dental Clinic Turkey

Hello dear Jane,

Congratulations on your beautiful results! We're thrilled to hear that your rhinoplasty journey has been a success so far. Our team strives to provide exceptional care and support throughout the entire process, and it's heartening to know that you've experienced just that. Dr. Serhan Derin is truly a skilled surgeon, and we're grateful for your trust in his expertise. Thank you for sharing your positive experience, and we're here for you every step of the way as you continue to heal.

Warm regards,
Arpanu Medical Team

Rated 5 out of 5 stars

i am highly satisfied with the service…

i am highly satisfied with the service they provide to me .

12 January 2024
Unprompted review
CevreDent Dental Clinic Turkey logo

Reply from CevreDent Dental Clinic Turkey

Hello dear Atal Khan,

I'm thrilled to hear that you're highly satisfied with the service we provide! Ensuring our customers' satisfaction is our top priority, and it's wonderful to know that we've met your expectations. Thank you for your kind words and for choosing us. We look forward to continuing to serve you in the future!

Kind regards,
Arpanu Medical Team

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