ARNE - Manchester New Cathedral Street Reviews 

10
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TrustScore 4.5 out of 5

4.3

New Cathedral Street, M1 1PW Manchester, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Just been in and bought a number of items . Staff members Millie and Alexander were both very knowledgeable and extremely helpful , i would highly recommend this store .

Company replied

Rated 3 out of 5 stars

Sadly this is my third online gift order that I’m disappointed with. My son loves this brand and has said to me before that when buying ARNE clothing you have to buy the clothes in store as the online... See more

Company replied

Rated 5 out of 5 stars

I am so happy you have a city centre location, I shop online regularly but always prefer to try on in store My visit from start to finish was great, I was greeted as I walked in which I always th... See more

Company replied

Rated 5 out of 5 stars

Thanks to all the ARNE team and privileged to be invited to the VIP opening event. As usual top quality customer service, looked after very well by Andre, Niamh at the till was first class. Great to m... See more

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Activewear Store

Written by the company

Focused on creating high-quality, minimal, and well-fitted essentials since 2018. Built from the ground up, we aim to provide a clean aesthetic, signature two-piece styles, and growing footwear range. What started as a small, passion-driven project has evolved into a community-led brand committed to constant improvement and timeless design. Less is more.


Contact info

  • New Cathedral Street, M1 1PW, Manchester, England, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(10)

3,911 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MILLIE AND ALEXANDER

Just been in and bought a number of items . Staff members Millie and Alexander were both very knowledgeable and extremely helpful , i would highly recommend this store .

4 October 2026
Unprompted review
ARNE - Manchester New Cathedral Street logo

Reply from ARNE - Manchester New Cathedral Street

Hey Daniel,

Thank you so much for coming to visit us in our new Manchester store - it really means a lot!

It's brilliant to hear you had such a positive experience and our team were able to assist you. We will be sure to pass on your kind words to Millie and Alexander.

We look forward to your next in-store visit Daniel!

Rated 5 out of 5 stars

Pay Rise For Deeya

Clean store, very cool staff. Big shoutout to Deeya - helped style me head to toe & was extremely patient. #PayRiseForDeeya

24 September 2026
Unprompted review
ARNE - Manchester New Cathedral Street logo

Reply from ARNE - Manchester New Cathedral Street

Hey Adekola,

Thank you for coming to visit us in our Manchester store!

It's so great to hear of your positive experience and we will be sure to pass your kind words onto Deeya.

We hope to see you in store again soon.

Rated 5 out of 5 stars

Welcome to Manchester Arne

I am so happy you have a city centre location, I shop online regularly but always prefer to try on in store
My visit from start to finish was great, I was greeted as I walked in which I always think is a great start! A lovely lady called Kate helped me with fits of t shirts and then some trainers
The lovely girl at the fitting room was super chatty and grabbed me another size (I forgot her name, sorry)
You don’t normally get such a friendly team from start to finish, well done Arne

14 September 2026
Unprompted review
ARNE - Manchester New Cathedral Street logo

Reply from ARNE - Manchester New Cathedral Street

Hello,

Thank you for taking the time to leave such a lovely review.

We're delighted to hear that you continue to enjoy shopping with us, both online and in store. It's great to know that you felt welcomed from the moment you arrived and that our team helped make your visit such a positive experience.

Providing friendly, attentive service is something we place a great deal of importance on, so it's wonderful to hear that this was reflected throughout your visit. We'll be sure to share your kind feedback with the store team.

Thank you again for your support, and we look forward to welcoming you back soon!

ARNE

Rated 5 out of 5 stars

A-Tech 18 Review

Hi, just wanted to give some feedback on the A-Tech 18’s. I was lucky enough to get invited on Friday to the new store opening in Manchester and got a pair of them in the Navy and Green colour way. Look class on feet but I took them to London with me for the weekend and never had any issue in them at all. Must have done about 12-15 mile of walking in them which is amazing for a shoe that looks like that, normally you’d have to wear some type of running shoe if you was doing that amount of walking. But ye just wanted to say they are amazing, so versatile and you’s have knocked it out the park. Might have to buy myself another pair soon as they are that good. Please don’t change a thing about them easily the best shoe you have done, can’t wait to see what you have in store next 👍🏻

11 September 2026
Unprompted review
ARNE - Manchester New Cathedral Street logo

Reply from ARNE - Manchester New Cathedral Street

Hello Nicholas,

Thank you for attending our opening event at our new Manchester store - it really means a lot to us to have you there!

We're so pleased to hear you're loving the fit and feel of our new A-Tech 18s - our team have worked diligently to produce a versatile shoe and it's great to hear such positive feedback. We will be sure to pass on your kind words to our team.

We hope to see you at one of our events in the future!

Rated 5 out of 5 stars

The staff are extremely attentive and…

The staff are extremely attentive and helpful. It’s a high quality shopping experience.

13 September 2026
Unprompted review
ARNE - Manchester New Cathedral Street logo

Reply from ARNE - Manchester New Cathedral Street

Hey Ricky,

We truly appreciate you coming to visit us in our new Manchester store - it really means a lot.

It's great to hear you had such a positive experience and we will be sure to pass on your kind words to the team.

We look forward to seeing you again in store soon!

Rated 3 out of 5 stars

ARNE men’s casual/smart outfit

Sadly this is my third online gift order that I’m disappointed with. My son loves this brand and has said to me before that when buying ARNE clothing you have to buy the clothes in store as the online product quality is always a bit hit and miss due to being returned by customers and and sent straight out unchecked. I’ve had bodily hairs stains and sticky nasty clothing bags and can’t just be that unlucky! The online store really needs to do better 3 stars is v generous! My son is in America studying atm so the clothes are gifts and I don’t have time to keep returning so I’m sending my last order out to him and am gutted with the presentation and condition of the outfit which looks worn and very creased but I don’t want to miss his birthday. Please try harder as this really lets your brand down! 😢

13 September 2026
Unprompted review
ARNE - Manchester New Cathedral Street logo

Reply from ARNE - Manchester New Cathedral Street

Hello Nichola,

Thank you for taking the time to share your feedback. We’re really sorry to hear about your recent experiences.

We’d really like the opportunity to look into this properly for you. If you could please reach out to our email with some further information about the order and the issues you’ve experienced, we can review this with our team and see what we can do to resolve this for you.

We appreciate you bringing this to our attention and hope we can turn your experience around.

ARNE

Rated 5 out of 5 stars

Great experience at ARNE Manchester…

Great experience at ARNE Manchester today, real buzz around the store opening, extremely helpful and friendly staff, safe to say I’ll definitely be back for more.

As with any new store opening a few teething issues, a digital system for requesting a shoes might help, as there isn’t a clear way for the team to identify the name or price of the shoes

12 September 2026
Unprompted review
ARNE - Manchester New Cathedral Street logo

Reply from ARNE - Manchester New Cathedral Street

Hello Liam,

Thank you for coming to visit our new Manchester store- it really means a lot to us!

We're so pleased you had such a positive experience and we will be sure to pass on your sentiment to our team!

Your feedback is so important to us and your recommendations have been passed on to the relevant team for review.

We look forward to seeing you back in store soon!

Rated 5 out of 5 stars

Thanks to all the ARNE team and…

Thanks to all the ARNE team and privileged to be invited to the VIP opening event. As usual top quality customer service, looked after very well by Andre, Niamh at the till was first class. Great to meet Reece, co owner and discuss their incredible story of success. Thanks again

11 September 2026
Unprompted review
ARNE - Manchester New Cathedral Street logo

Reply from ARNE - Manchester New Cathedral Street

Hey!

Thank you so much for coming to see us at our new Manchester store - we truly value your visit!

It's great to hear you experienced such good service from our team and we will be sure to pass on your kind feedback.

We hope to see you at another one of our events in the future!

Rated 5 out of 5 stars

Great service

I went to the Manchester store opening last night with my sister. The store is lovely and so were the staff and I managed to make a few quality purchases. It was a lovely gesture by Arne to give something back to their customers. I received a goodie bag that included an Arne newspaper that had a photograph,taken at the recent Liverpool event,; it was a surprise to see that my sister has become the shoulder of Arne and I have become the hands of Arne 🤣. If you require any more modelling jobs feel free to contact our agent 😂. I’ve never had anything but positive experiences with this company; keep up the excellent work.

10 September 2026
Unprompted review
ARNE - Manchester New Cathedral Street logo

Reply from ARNE - Manchester New Cathedral Street

Hello Barry,

Thank you for taking the time to come and visit us in our new Manchester store - it really means a lot!

We're so pleased that you had a great experience in store and we will be sure to pass on your kind feedback to the team.

We hope to see you in store again soon!

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