Armani Reviews 

I bought Armani perfume si passione. Customer service very poor. No smell to scent. Sent back for testing but say no problem with scent. Apparently it’s my skin that’s the problem ? It smell very weak £115 euros from the airport. Armani would not issue a refund and sent it back to me with the box damaged.

Package apparently sat with Evri. When I chased it up with Armani was told package was returning to them and I’d be refunded. Doesn’t exactly inspire my confidence in ordering again.

i would like to say what i spent was quite abit on products an the way i received them was very cheap ,very cheap so that leads me to belive ,the customer is welcome to spend money ,but receive pricey products at a lower standed i cant see me spending my hard earned money here again sorry just standeds an products not worth the hype or boxed up very cheap an better quality from else where ....

I’ve ordered this item 4 times , each time Armani have canceled the order on me with no explanation email phone call or anything !!!
I’ve rang up to complain customer service is terrible , twice they have blamed the bank for cancelling , which is not true not only did I use 2 separate banks with 2 different emails the bank said it was Armani that canceled , so then they claimed there was no stock , yet when I ordered the first time there was 5 in stock and the second time there was 3 in stock . Also when they tell me this it’s still saying in stock on web site , I they tried buying with PayPal and they canceled that also , I rang back up and they said they can do nothing I just have to order again , I stupidly orders for a 4 th time and this time the money was taken from my bank , but returned the next day . They ve written an official complaint but they never replied , the order came with a lot of bonus items and a 25. Percent discount , they won’t honor anything even though it’s then that cancelled , I would give no stars in f I could , this is not the service you expect for a brand , since my ordeal I’ve read really bad review don’t know how they can treat people like this .?!!!

I am extremely disappointed with my experience with Armani Beauty.

I placed an order on 17 May 2026 for £75. The item was never delivered, and the Evri tracking number remained on “We’re expecting it”, indicating that the parcel had not even been handed over to the courier.

I contacted Armani Beauty regarding the missing order. On 1 June I was informed that a full refund had been processed. When no refund appeared in my PayPal account, I contacted them again on 3 June and was told once more that the refund had already been issued.

However, Armani Beauty was unable to provide any refund reference number or proof of the refund. I then contacted PayPal directly, and PayPal confirmed that no refund had been received from the merchant and that there was no pending refund associated with the transaction.

As a result, I had to open a PayPal dispute for an item that was never delivered. Only after the dispute was opened did Armani Beauty finally process the refund through PayPal.

Mistakes can happen, but what disappointed me most was being told twice that a refund had been issued when PayPal had no record of it. I would not expect this level of service from a premium luxury brand.

No problems whatsoever. Items as described reasonably quick postage from France and at a great price and with an extra £10 off for first order. So overall experience was great.

I feel like the Armani luminous silk foundation has gone down in quality massively, they’ve recently changed the formula, and as soon as it hit my face I broke out. With really sore lumps on my cheeks. Something I haven’t suffered with for years. Sadly I just purchased two lots which I am no unable to use. Will be looking for a company with less ingredients in. Very sad as the previous ingredients never affected my skin.

I went to Selfridges in the Bullring and had an incredible experience with James at Armani. He was super helpful and got me the perfect shade of foundation for an event. Will definitely be returning!!

Fantastic beyond expectations provided by Maria at Giorgio Armani Selfridges in the UK. Personable, kind, knowledgable and amazing at her job. My eyes are notorious for watering however her gentle attention meant no watery eyes - no mean feat.

I purchased Armani eye tint on shade 11S in Selfridges in Manchester Exchange Square and unfortunately quality is just appalling!
Product tester in the store as shown by lovely beauty assistant was different in texture.

What I purchased seem to be separating as you applying it which I only learnt when I got home. This is very disappointing and not service id expected.
I contacted Armani to no avail and getting no help from Selfridges either!

Very disappointing experience

I was persuaded to buy a perfume to qualify for "3 free gifts" promotion, however, when the perfume arrived, there were no gifts. When I reached out to customer service they said "oh well, our T's&C's say it's subject to availability and we ran out of gifts... interesting, because on their website, over a week later, they are still advertising the free gifts, if they've run out surely they shouldn't be offering them to customers? basically deceiving people into purchasing. Will not be buying anything direct from ArmaniBeauty.co.uk

You literally refuse refunds for complaints about a product underperformance (patchy texture etc.) and require 10x pieces of evidence. Now I said, I'd like to return everything else that's not been used, while we investigate this one product and now your return policy is: ''To ensure a full refund, we kindly ask that all items from your order are returned, including any complimentary gifts that may have been included.''. Are you serious????

I love their lipsticks. Applies well, great colours and staying power. Lasts a full day without topping up. However - they shipped my “products” and only delivered the samples and not anything that I paid for. Been having a terrible time trying to resolve the issue. They insisted on photos of the non existent products and treat the customer like they are liars. Reported over a week ago and I still don’t have a resolution. Great products but if you have to deal with after sales customer service then you’d be put off the brand. Additionally, they censor their own reviews. I tried to review the product on their website and they rejected my review. I now have zero faith with the reviews on their website as I am now aware they will only post favourable reviews.

I was really worried after reading the reviews and after two days my order hadn't updated. I contacted customer services and they advised me my order was moving along. Order came beautifully packaged with everything in it! Not giving full stars due to using Evri and delivery is quite slow, I would think a company like Armani would use a better delivery service.

A completely useless and unhelpful customer service experience. I will never buy from them again, a total waste of time and money 😡

I’ve been using Armani Stronger With You for a while now, and I must say—this fragrance truly impressed me. From the first spray, it delivers a warm, inviting scent that strikes the perfect balance between sweet and spicy. The notes of cardamom, vanilla, and chestnut give it a modern, masculine character without being overpowering.

What stood out the most is its longevity. Just a couple of sprays in the morning lasted me well into the evening, making it a perfect go-to for both daytime and evening wear. Whether you’re heading to work, on a date, or attending an event, it keeps you feeling confident and fresh throughout.

The bottle design is elegant and classy, much like the scent itself—smooth, rich, and undeniably stylish. Overall, I highly recommend Stronger With You to anyone looking for a signature fragrance that leaves a lasting impression.

Horrible to shop at. I placed my order more than a month ago, followed up 2 weeks later and almost three weeks after that follow up and still never recieved it. Had to request for a refund. Do not recommend at all. Waste of time.

This website has sent me a fake perfume for mothers day. It is 100% fake as i know what it smells like. All looks very real and even come with extra freebies. It does not smell like this in real life. Not even close. Do not buy from here

Received my order to find the makeup ordered arrived in the wrong shade I ordered 5.5 but received 4.5. Have contacted Armani customer services but so far getting no where. Have sent picture of the makeup which confirms wrong shade. So far no response. Considering this is a premium makeup & price I am really disappointed.

I was really skeptical as I'd put an order through before reading the reviews on here! My order arrived I placed it last week. Got 3 free samples too (foundation sachet, and 2 perfume samples) I personally had a fine experience and by going on my experience I would shop here again