Armada Internet Reviews 

1,043
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, making interactions pleasant and efficient. Many people highlight the excellent customer service, noting that representatives are patient, knowledgeable, and provide comprehensive information. The service provided is often described as first-class, with consumers appreciating the speed and quality of their website development and online presence setup. However, some customers also noted issues with the website design and functionality, mentioning incorrect business names and a lack of professionalism. A few other people also felt that the SEO services were ineffective, as their websites were difficult to find through normal search terms. Some reviewers were not happy with the customer service regarding these issues, reporting unaddressed complaints and a perceived lack of understanding from staff.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the helpfulness,... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent service from start to... See more

Service

Customers consistently note positive experiences with service, often highlighting helpful and professional... See more

User experience

Reviewers express satisfaction with the user experience, highlighting clear communication and helpful staff... See more

Website

Customers had positive experiences with website creation, with many appreciating the help in establishing an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to communicate with both verbally and on line. Very helpful and clear with all their forms and details. Very happy to get this efficiency whichtoday is highly unusual. Looking forward no... See more

Rated 5 out of 5 stars

Had a call from Ellie at armada. She was great explained everything without any pressure at all so we have signed up to hopefully increase more responses for our business. She made it simple. Also... See more

Rated 5 out of 5 stars

Armada reached out initially with a deal to design a landing page for my business. They were very clinical and accurate with my requirements and executed well ahead of schedule. Due to the speed... See more

Rated 5 out of 5 stars

after two unsucessful telephone calls from rep, asking for a review on tp, I decided to go with laptop to write review them. Im delighted with them so far and await the publication of my ad placed w... See more


Company details

  1. Online Marketing Agency

Written by the company

Armada Internet is a modern and dynamic marketing agency with over a decade of experience. Specialising in everything from online marketing to designing beautiful bespoke websites, we offer a tailed package that ensures you've got everything for your business, covered.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,043)

742 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

I initially was contacted by Luke about an offer to increase the visibility of my website through a landing page with SEO. All communications were highly professional, Luke clarified my requirements. The landing page was created promptly, and looks good. My account manager Jason has followed up with me and made required amendments, which was excellent. Many thanks, Gesa

1 July 2026
Unprompted review
Rated 1 out of 5 stars

I was cold called to use these and…

I was cold called to use these and after an extensive first call, I agreed to a call back when I started marketing for the year coming.

My website was created by them immediately at a good initial first year price, so far so good! However, my business name was wrong on the site. My business name is one whole word, but for some reason they have separated the name.

I raised this, and was told on the first call it will be rectified. It wasn’t. I mentioned it on the next few calls, on different months and still, 6 months later it’s still wrong.

They are good at SEO, clearly as my site ranking. However, website design is poor. It looks ai, it has no personality and doesn’t resonate well with who I am. I have had ONE lead in 6 months, which resulted in me reading an email asking if this website was fake and impersonating me. Fair enough.

They claim they are great, however I don’t see much investment possibilities going further, they can’t even change my business name. Would you expect a website for McDonalds, say “Mac Donald’s” it doesn’t look very professional.

Every time I have made mention of some changes to the site to maybe attract more clients and actual leads - I have been referred back to my own website, and told in not so many words that their website is amazing and working well and the conversion is a problem on my side, not there’s.

Yet, I have a successful business which books 50 weddings per year, and hasn’t needed any other website. I often book weddings through social media and use my website to link my about me/ packages etc. and have couples say “I really like your approach” “I love how you’re like us” “I really liked how you say XYZ” you only get that from my site, the site armada has made is just some ai created website that was made six months ago and not touched since.

All they’re interested in is telling me my site isn’t good enough, and to pay them a hefty sum to better the SEO. Whilst ignoring the issues of their website.

Rather not.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to communicate

Very easy to communicate
First communication i had was with with Chris, and I can say it was a very pleasant experience. Also Melissa was very friendly and
Very helpful, she gave me a comprehensive induction of the service they provide, and relevant details moving forward. Im looking forward to continuing working with you

1 July 2026
Unprompted review
Rated 1 out of 5 stars

They set up a facade website to promote…

They set up a facade website to promote my business with the wrong business name. I mentioned this last week and it still hasn't been changed. They added my steel building company to trade magazines as a "pet services" business. 24 hours after reporting it the changes cannot be seen. Be very careful of this company.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish. Melissa and Rebecca were both friendly, knowledgeable, and incredibly supportive with every query I had. They took the time to explain everything clearly and made the whole experience straightforward and stress-free. Thank you both for your outstanding help—I would highly recommend your service.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

The supper team …

I am so glad that Armada are dealing with my advertising issues. I hope I can move forward with them to grow my business with their help and support. Thank you guys.

26 June 2026
Unprompted review

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