5 stars
I have interacted with several of the staff and leadership here and have been impressed with both their character and level of service.
25 March 2026
Unprompted review
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Company details
Written by the company
Arena Funding Source is a revenue-based financing company for small businesses. As a reliable provider for working capital, we use our expertise to help small businesses access the funding they need in order to grow and evolve. Since 2023, we have unlocked funding for over 1,000 businesses across the United States. Our goal is to become a prominent company in the small-business finance industry. We believe our core values reflect a commitment to ethical conduct, client satisfaction, and continuous growth.
Contact info
1457 Richmond Rd, 10304, Staten Island, United States
- +1 (786) 815-6763
- Info@arenafundingsource.com
- arenafundingsource.com
3.7
Average
10 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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This group is toxic
This group is toxic. They quickly got me a small loan but claimed the payback terms were monthly. Later they provided a document with a forged signature that said payback was daily. I was late a day and they garnished ALL my income from three contracted businesses and blocked my square and cash ap systems. After I got a lawyer involved and paid they off, they released my funds but then continued to try to bill me. I had to put up a stop payment on my account. They sent me a pay off letter written in legalese that other lenders sometimes would not accept. My credit report tanked and I am listed as a defaulter.
12 July 2025
Unprompted review
Reply from Arena Funding Source
We take all feedback seriously and believe it is important to clarify the facts reflected in our records.
The merchant entered into a written revenue-based financing agreement that clearly disclosed the remittance structure, authorization terms, and remedies in the event of non-payment. The agreement was executed electronically and governs the relationship between the parties.
On 04/08/2025, the merchant stopped authorized remittances, which constitutes a default under the agreement. As a result, contractual enforcement actions were initiated in accordance with the authorizations provided by the merchant, including coordination with payment processors. These actions are not punitive; they are contractual protections triggered by a remittance stop.
Despite the default, we worked directly with the merchant to resolve the matter amicably. The merchant elected to complete a one-time payoff, and we extended a 5% discount, resulting in a final payoff amount of $5,526.42. Upon receipt of payment, all applicable release notices were issued and processors were authorized to resume normal disbursements.
We do not forge signatures, alter contracts, or pursue accounts after a verified payoff. Any documentation provided post-resolution is issued in standard legal format to ensure accuracy and compliance.
We regret that the experience was frustrating; however, we strongly dispute allegations of misconduct. We remain committed to transparency, professionalism, and fair dealings with all merchants.
We also have a proof of all documents Mr Lawson. If you want we can upload them here as proof if you allowed us to do it or we can send it to you directly.
Please confirm.
Thank you
Arena Funding Source
info@arenafundingsource.com
EXCELLENT
Great service thank you for everything look forward to possibly working with you in the future
4 January 2025
Unprompted review
Easy to work with and great customer service
The customer service is definitely the best of any of these companies I’ve worked. They are very quick to help adjust and adapt to your business depending upon your business revenue. When my revenue was nearly cut in half, arena was easy to work with and quickly adjusted my payments to help accommodate the reduction in revenue so that it wouldn’t impact our business operations. I will definitely be working with them going forward.
20 December 2024
Unprompted review
Broken promises
They took too much money out of my account after I was paid off. In addition, the representative made a promise that I could re-finance at either half-way or 3/4 of the way through. That was not the truth even though my business revenue was still the same and I had not missed any payments.
1 December 2024
Unprompted review
Reply from Arena Funding Source
Thank you for your feedback. In regard to your overpayment, your last payment cleared on 07/11/2024, and a refund was issued on 07/19/2024.
Regarding refinancing, we do not offer this service. The ISO representative you worked with is an independent party who works with multiple lenders, and any refinancing discussions would be between you and them. Arena Funding Source LLC does not have any sales office in house; therefore, we cannot make such promises.
If you have any further questions or concerns, please don’t hesitate to reach out to us at info@arenafundingsource.com. We value your business and look forward to serving you better in the future.
helped me in a pinch
11 December 2024
Unprompted review
Excellent Service
The team at Arena Funding Source were a pleasure to work with. Their Reverse Consolidation process was seamless, and they were kind enough to lower our payments during a slow time for our business. Arena is first on our list to work with again, should we have the need in the future.
11 December 2023
Unprompted review
Quick and easy to deal with
Quick and easy to deal with
I'm happy with the phone and the deal I got from the company. Speaking with the service team helped me get exactly what I was looking for.
17 October 2024
Unprompted review
Arena Funding is a trusted partner!
Arena Funding has proven to be a consistently reliable partner. They offer expedited approvals with upfront underwriting, unmatched by other providers. The communication from their staff is consistently efficient and courteous. Arena Funding is a highly trusted and dependable resource
11 December 2024
Unprompted review
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