Still haven't received my order after 4 weeks, no tracking number provided and no replies to my emails. Really poor experience and frustrating that I can't get through to anyone. I have purchased from... See more
Ardent & Ash
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See what reviewers are saying
Ordered some trousers which took 8 days to arrive. Not too ad at this point but be aware they ship from China. Trousers did not fit and I let them know within 4 days. The last two weeks h... See more
This website is a complete scam. Ordered good in October 2024 and didn't arrive when it said it would. I gave them multiple opportunities to rectify the situation and after receding numerous emails "a... See more
Oh my days, honestly the worst retailer I have ever purchased from. Purchased an item which turned up after 8 weeks and was utterly disappointed. The material was extremely cheap and the sizing w... See more
Company details
Written by the company
Ardent & Ash is a leader in premium menswear, combining over 35 years of expertise in craftsmanship and quality. We specialize in creating timeless clothing with a modern edge, designed for men who value style, comfort, and durability. Our collections feature essentials like tailored trousers, chinos, polo shirts, and high-quality knitwear—ideal for both professional and casual occasions. At Ardent & Ash, we believe fashion should feel as good as it looks. That’s why we use only the finest materials, focusing on sustainable fabrics like organic cotton and recycled fibers, and work with ethically responsible production partners. Our commitment to quality and sustainability means you can invest in pieces that not only elevate your wardrobe but also have a positive impact on the world.
Contact info
Amsterdam, Netherlands
- info@ardentandash.com
- ardentandash.com
Absolute disgusting company who hide…
Absolute disgusting company who hide behind shocking company values and small print. They claim they can not accept returns for sale items because it’s in their returns policy. Funny that every item is constantly classed as on sale so ultimately do NOT ACCEPT returns full stop.
Avoid at all costs and the reason I wanted to return for a refund is because the trousers look nothing like the videos and are poor quality .
19 November 2024
Unprompted review
Reply from Ardent & Ash
Hello Christopher,
Thank you for sharing your feedback, and we sincerely regret your disappointment with your experience. We understand your frustration regarding the return policy and the quality concerns. Please reach out to us directly with your order details so we can review the issue further.
Bad quality and don't accept return
It shows like a European company, but it's a Chinese business. Which also explains the total out of proportion sizes for taller Europeans. The quality of the goods I received sucks, while the price isn't cheap. I wanted to return the goods (within the 14 day policy) but because they are custom cleared goods (which will always be if shipped from China) they did not acceot return. Don't buy here!
9 November 2024
Unprompted review
Reply from Ardent & Ash
Hello Michiel,
I'm really sorry to hear about your negative experience. It’s frustrating when expectations are not met, especially regarding sizing and quality. Please contact us on our email with you order number so we can resolve this issue.
It's dropshiping i will wait 30 days or…
It's dropshiping i will wait 30 days or more to receive my order dont buy from this site!
11 November 2024
Unprompted review
Reply from Ardent & Ash
Hello Jakub,
We’re sorry to hear about your experience! Shipping times can vary, and we always aim to deliver as quickly as possible. If you have questions or need help, feel free to email us—we’re here to assist!
Order ASH26547
Order ASH26547
Can you give update? Why no contact? Why lies?
15 November 2024
Unprompted review
Reply from Ardent & Ash
Hallo Michael,
We’re really sorry for the frustration this has caused! Please email us directly with your order details, and we'll look into this right away to provide you with an update. We’re here to help and want to resolve this for you!
Honestly
Honestly, seeing this site, it seems like a great scam to me and they also added a jacket identical to the one from Zara that just came out. very suspicious
15 November 2024
Unprompted review
Reply from Ardent & Ash
Hello Aniket,
We're really sorry to hear you're feeling this way! We take such concerns seriously. Please reach out to us via email so we can assist you directly and clarify any doubts. Your satisfaction is important to us.
Why don't you have to register new…
Why don't you have to register new client? And discount as first order? Vat number? Legal place? Real mail address? The web site it' strange, only 5 items
think it's a fraud site!!!
14 November 2024
Unprompted review
Reply from Ardent & Ash
Halllo Deda,
We’re really sorry to hear you have concerns about our website! We take security and customer satisfaction seriously. Please feel free to email us directly with your questions, and we'll be happy to clarify everything for you. Your feedback is important to us!
Great Quality and Service
Very happy with my purchase! Excellent quality, and the customer service was responsive. Highly recommend.
11 November 2024
Unprompted review
Reply from Ardent & Ash
Hello Mohamed,
Thank you so much for your wonderful review! We're thrilled to hear you're happy with your purchase and our customer service. We truly appreciate your recommendation and look forward to serving you again!
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