ARC Solutions Scotland Ltd Reviews 11

ARC Solutions have been our Company's supported IT for many many years. Alan the Owner and Director has taken us through 3 x office moves and new set ups and I don't know what we would do without him, he goes above and beyond to help. Alan makes things easier to understand and explains the process. You feel supported which is extremely important when something goes wrong. He also keeps us up to date and in the know regarding changing laws on IT security etc.

Please stop spam calling me. Your agent who switches names between Elizabeth and Margaret (amoung others) has repeatedly harassed me with spam calls. I have asked her multiple times to take me off your spam call list. If she calls again I will be making a police report against your company for harassment.

The second time I have used ARC solutions this year and both times the service was exceptional. Alan explains things very simply and gives you lots of options and on both occasions I have been massively impressed with the solution I received and would highly recommend to anyone.

First class service. Very pleasant and efficient. Will definitely return with any future IT problems. A pleasure to deal with.

Totally positive experience getting my Mac up and running again.What a breath of fresh air to deal with a person (Alan)who talks the talks but walks the walk as well in a professional but easy going personal way.
Great chat on each visit and made to feel welcome.

Exceptional service from Alan, fixing a broken lid hinge on our laptop. Speedy service, helpful attitude and reasonable rates.

I have been using ARC for a few years now and would happily recommend their IT support services as Alan has always provided me with prompt, efficient and reliable solutions for any issues I have experienced.

I would highly recommend ARC Solutions Scotland Ltd to all my friends and family. Alan provides a professional service by providing excellent advice and offered good solutions to all my IT issues. My IT knowledge is basic but Alan was very patient and explained things very well to me. Overall, I’m very pleased with the service I received from ARC Solutions. Thank you.

I have used ARC Solutions' serivices a couple of times (for laptop repairs) and I have always been pleased with the service. The job is carried out quickly with detailed updates.

Prompt responses, personalised assistance and great value for the service

This company is absolutely brilliant! The service is outstanding and we now have complete trust in our IT. I cannot recommend them highly enough!

Our computer crashed after an update on 22nd February. PC World wouldn't look at it till end of April once out of lockdown. Was recommended ARC Solutions by a friend and I have been extremely impressed. Everything had to be reinstalled and we were given the opportunity to upgrade the hard drive at the same time, which we chose to do. We were kept in the loop as to how work was progressing and picked it up yesterday. It is now running like a new machine and everything is still there I would recommend this service to anyone.