Archive89 Reviews 75

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

The description of the jacket stated “Good used condition”. Unfortunately, this was not the case. The jacket arrived with a terrible smell and, during the first wear, the zips detached from the gorete... See more

Company replied

Rated 5 out of 5 stars

Everything is perfect ! 🙌🏻 Beautiful vintage piece, very well made. Everything is superbly detailed and there are no surprises when you receive it ! I highly recommend it ! 👌🏻 Abou... See more

Rated 5 out of 5 stars

I really appreciate it, the prices are 2 times lower than the real sites (it's normal because it's second hand) but the jacket i ordered is in really good conditions, and the little defaults are told... See more

Rated 5 out of 5 stars

First time buying from Archive89 and was hugely impressed! The piece arrived exactly as shown & described on the website. Buying process was easy, and shipping costs were reasonable. Purchase arrive... See more


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4.5

Excellent

TrustScore 4.5 out of 5

75 reviews

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Rated 2 out of 5 stars
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Reply from Archive89

Hi Nikolai, I am really sorry you are not happy with your order, If there is any problem at all it is best to contact us so we can try rectify any issues for you. You have left a 2 star review without giving us the chance to help you in any way which I feel is slightly unfair as we will always go above and beyond to help our customers.

All of our items are professionally laundered so it seems strange to me that the item would smell? I would really love for you to drop us an email so we can get this sorted ASAP as I do not want you to be unhappy with your order

Rated 5 out of 5 stars

First time buying from Archive89

First time buying from Archive89 and was hugely impressed!
The piece arrived exactly as shown & described on the website. Buying process was easy, and shipping costs were reasonable. Purchase arrived in very quick time and the way it was packaged was a really nice touch. I’ll definitely be buying again.

15 December 2023
Rated 4 out of 5 stars
Archive89 logo

Reply from Archive89

Hi Volodymyr, thank you for the review and I am glad you are happy with your item. As for the sizing the jacket is an Italian size 52 which is an XL, we also include measurements in the description to ensure you have the best idea of sizing before purchasing as size tags tend to vary quite a bit from piece to piece and across different brands.

If you have any further queries or questions, or are at all unhappy with your item please feel free to drop me an email. Have a great Christmas

Archive 89

Rated 2 out of 5 stars

Description not accurate …

The description did not state anything about the zipper being broken. That’s a $50 repair. I would like a credit of my purchase.

4 December 2023
Archive89 logo

Reply from Archive89

Hello Johanne, please can you email returns so we can get this rectified for you. I have checked the photos we have on file and cannot see any damage zippers, if the item has been damaged in transit then we can put in a claim with the shipping company. I do think it’s slightly unfair to give a 2 star review without giving us the chance to rectify the problem for you first.

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