I'm from Partners&, a broker, and have spoken to Shabnam Yunis on occasions where I've been helped on two separate claims-two separate clients. On both occasions, the latest one earlier today, I've fo... See more
Company replied
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Review summary
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Reviews shaping this summary
I was very impressed with the way Stephen Somerset, the claims handler, dealt with our client's claim. He responded promptly to every email I sent and handled the entire process efficiently. The claim... See more
Company replied
After a slow start to processing the claim which was not Arch's fault, most pleasant conversation to confirm a few points and my claim was accepted and payment made. Very happy.
Company replied
Shabnam has been supportive and helpful through out this very difficult claim process. She has been informative and efficient and kept us as brokers in the loop at all times. Happy for Shabnam to a... See more
Company replied
Company details
Written by the company
Our award-winning Arch UK Regional Division provides specialised insurance solutions for a wide range of UK businesses, delivered by our team of experienced and empowered local underwriters across our 11 regional hubs. Our brand promise: Pursuing Better Together encapsulates how we do business. It is an approach that is based on collaboration, responsiveness and a genuine commitment to continually raising the bar. We provide brokers and our mutual customers with a high-quality tailored service and, as part of Arch Capital Group, offer financial security and capacity to ensure our relationships are built for the long term. Products include Accident & Health, Commercial Combined, Financial Lines, Marine, Motor, Property Owners, Products Liability, Terrorism, along with a developing range of digital products. Visit: www.archinsurance.co.uk
Contact info
United Kingdom
- archinsurance.co.uk
4.4
Excellent
63 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Not honoring their own policies
Not honoring their own policies, dealing with them it is just a constant fight...
20 April 2022
Unprompted review
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