Archies Footwear Reviews 

2,231
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 430 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional comfort and quality of the footwear, with many noting the noticeable positive difference in their feet. People highly value the supportive features, as the arch support is considered amazing and helps with foot issues. However, some customers also noted occasional product issues, such as the strap snapping or one shoe arriving damaged. A few other people felt there were issues with sizing, with reports of them being too narrow or small, and some found the soles to have poor traction. Conversely, a small portion of people felt that the comfort could not be maintained over extended periods or that certain items did not arrive correctly.

What people talk about most

Product

Clients share positive opinions on product, highlighting exceptional arch support and comfort from the moment... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the comfort, support,... See more

Customer service

Consumers find customer service to be exceptionally positive, describing it as prompt and efficient.... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide range of differing experiences.... See more

Staff

Reviewers mention positive feedback about staff, highlighting exceptional kindness and fast responses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These flips flops have instantly moulded to my feet and are so comfortable. I was wearing regular flip flops for months and it wasn’t doing my feet any favours. Since having my Archie flips flops, I’v... See more

Company replied

Rated 5 out of 5 stars

Had an issue with sizing but the customer service was amazing! Super fast and friendly and most importantly super professional! And the products are great! Super comfy! I struggle with regular flip fl... See more

Company replied

Rated 5 out of 5 stars

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service tea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Flip flops arrived unfortunately one was damaged. Emailed customer support, was requested to send photos. Within no time at all a replacement pair were sent out. Paul... See more

Company replied


Company details


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4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(2,231)

475 reviews in the last 12 months

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Rated 5 out of 5 stars

Sliders

Delivery was quick and painless.

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Christine,

Thanks so much for your great review! We're so pleased to hear your slides arrived quickly and that delivery was smooth. We hope you love wearing them!

Kindest,
Indya

Rated 3 out of 5 stars

I'm not sure if Archies are so good as they say....???

I bought my Archies Flip Flops late last summer and didn't really get to use them. But this summer I've used them a lot. They are the best Flip Flops I've ever had and I thought they would last forever, since it said they wouldn't open like traditional ones because they are wrapped together. But they didn't. I was walking in the city and came across a cobblestone that was a little too high. Whoops, the toe strap snapped. It's not as described. It shouldn't happen. And funnily enough, I've just ordered two new pairs that are on their way to me because I'm so happy with them. Now I don't know if I can be sure if they'll last. I've had plenty of cheap versions of them without any problems. Even some for just €2 that I used to climb Montségur, France in them. Can Archies handle it? I doubt.
How to send a picture of it? Tell me then I will.

4 August 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Vivi,

Thank you for taking the time to share your feedback. We're sorry to hear about this situation.

Please reach out to our Customer Service team at support.eu@archiesfootwear.com with your order number and email address, and we will look into this for you.

We look forward to hearing from you.

Kind regards,
Indya

Rated 5 out of 5 stars

The most comfortable flip flops

These flips flops have instantly moulded to my feet and are so comfortable. I was wearing regular flip flops for months and it wasn’t doing my feet any favours. Since having my Archie flips flops, I’ve already noticed such a difference in such a short amount of time and being on my feet nearly 10 hours a day at work, these are a game changer especially for this time of year, very happy! Delivery within 48 hours was outstanding.

30 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Megan,

Thank you so much for your lovely review! We're so happy to hear your Archies have made such a difference and are keeping your feet comfortable through those long days. It's also great to know your order arrived so quickly!

We really appreciate your support and hope you continue to love your Archies.

Kindest,
Indya 🩴

Rated 5 out of 5 stars

Excellent flip flops

Excellent flip flops, have 3 pairs and waiting for a colour to come back in stock. Won’t wear any others now and far more comfortable than the famous German sandal, which I also have

2 August 2026
Unprompted review
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Reply from Archies Footwear

Hi Jean,

Thanks so much for your fantastic review! We're so happy to hear your Archies have become your favourite flip flops and that you've already built up a collection. Fingers crossed your colour is back in stock again soon. Thanks for your support! 🫶

Kindest,
Indya

Rated 5 out of 5 stars

Above the rest customer service

I recently moved to another state and forgot to update my shipping address on the site when purchasing my last order. Unable to locate the shipment, I thought I would reach out to the customer service team and see if they could assist me with another order. Grace responded quickly and promptly resolved the situation. As someone who does a bit of online shopping, this customer service was very much appreciated and outstanding. Great customer service and product. Win win!!

30 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Chrissy,

Thanks so much for your wonderful review! We're delighted to hear Grace was able to quickly sort everything out for you and make the experience a positive one. We'll be sure to pass your kind words on to her. Thanks again for your support, and we hope you continue loving your Archies!

Kindest,
Indya

Rated 5 out of 5 stars

Archie’s deserve a 5 star rating for…flip flops and customer service

Archie’s deserve a 5 star rating for their flip flops d slides. I’ve purchased two pair of the flip flops and love them. I can walk all day in them and my feet feel great! Really wanted a pair of the slides however they are too wide for my feet. Would love it if they could make them in a smaller width. Maybe in future?? I’ll have to stick with just the flip flops for now. I can say if you purchase Archie’s you will not be disappointed .

20 June 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Judith,

Thanks so much for your thoughtful review! We're so happy to hear you're loving your flip flops and that they've been so comfortable for all day wear. We really appreciate your feedback about the slide width too, and we'll be sure to pass it on. Thanks again for your support!

Kindest,
Indya

Rated 5 out of 5 stars

Fliplopitus

Just come back from a 14 day cruise . Wore my flipflops every day . Was advised not to wear them ashore , due to uneven ground etc . Didn’t take their advise , walks for over 2 hours in them every day & they were brills

23 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Pat,

Thanks so much for your fantastic review! It sounds like your Archies got plenty of use on your cruise, and we're so happy to hear they kept you comfortable on your daily walks. Wishing you many more happy travels in them!

Kindest,
Indya

Rated 5 out of 5 stars

Fast shipping

Fast shipping, great customer service.
I love all the colors; they are very vibrant.

29 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Ellen,

Thanks so much for your kind review! We're so pleased to hear you had a great experience with our customer service and that your order arrived quickly. We hope you continue enjoying all the vibrant colours!

Kindest,
Indya

Rated 5 out of 5 stars

Fit well and great support

Fits well and were comfortable after my feet got used to the arch support after a couple of days. Deciding the next colour to buy.

14 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Gill,

Thanks so much for your lovely review! We're so glad to hear your feet adjusted quickly to the arch support and that you're now enjoying the comfort. We can't wait to see which colour you choose next!

Kindest,
Indya

Rated 5 out of 5 stars

I could walk all day in them!

I have really high arches and these flip flops are great. I could walk all day in them! This is my sixth or seventh pair, I’ve got colors to go with everything. Highly recommend!

25 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Kate,

Thanks so much for your lovely review! We're thrilled to hear our flip flops have been such a great fit for your high arches and that you've come back for so many pairs. Your support means the world to us. Enjoy matching them with all your outfits!

Kindest,
Indya

Rated 3 out of 5 stars

Not for walking

These are comfortable, I have flat feet and knee issues, but they still aren’t great for walking in if you need actual foot support (I discussed this with my physio) maybe just to slip on at the pool or the beach. I bought 2 pairs and the colours are nice. But both pairs snapped the toe. For €40 I feel they’re very expensive, for a piece of rubber. I won’t be investing again as I feel there are much better value brands on the market.

30 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Charlotte,

Thank you for taking the time to share your feedback. We're sorry to hear about this situation.

Please reach out to our Customer Service team at support.eu@archiesfootwear.com with your order number and email address, and we will look into this for you.

We look forward to hearing from you.

Kind regards,
Indya

Rated 5 out of 5 stars

Disneyland with Archies

I did Disneyland with Archies, 26K steps and didn’t feel anything. Just saying…

30 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Awesome to hear, Karen! Thank you so much for sharing your experience.

Cheers,
Zoe

Rated 5 out of 5 stars

Worth the risk

Worth the risk! saw the instagram ads for months, but took some research and time to determine these were legit and not a bunch of influencers lying to us. the sandals actually comfortable, durable and high quality and I appreciate they look like a timeless flip flop. I also received the best customer service I think I ever had when I received the wrong size in the mail. Upon contacting them, I had a real human (not AI bot) email me back. Not only did they send me new ones within about 4 hours, they also let me keep the wrong ones sent! This really impressed me and I’ve been quick to share my experience as well as the love for my sandals with lots of friends. Great work Archie’s!!!

9 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Erika!

Thank you for taking the time to leave us a review. We're glad to hear about your experience, we really do try our best for our customers, so it's nice to hear it's not going unnoticed.

Kindest,
Zoe

Rated 5 out of 5 stars

Wrong size

I received my pair of Archie’s a few weeks back and love them! But I later realized they accidentally sent me the wrong size. Since I’m a 9 1/2 I upsized to a 10 but received a 9. I didn’t notice for a while since I thought maybe they just fit a little small but when I did notice they were incorrect Paul from customer support fixed the issue right away! And I now have a new pair of size 10s in the mail ☺️ it was a quick and easy process and I will definitely purchase again

29 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey!

Thank you for taking the time to share your experience. We're glad to hear our customer service team were able to help with your order!

Cheers,
Zoe

Rated 5 out of 5 stars

These are hands down the most…

These are hands down the most comfortable flip-flops I’ve ever owned. The arch support is amazing, and I can wear them all day without my feet hurting.

15 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Robyn!

Thank you so much for your glowing review! It makes it all the more worthwhile to hear that our customers are really benefiting from wearing our footwear.

Cheers,
Zoe

Rated 5 out of 5 stars

I love my archies flip flops

I love my archies flip flops, Got two colours and now I want more!!! I wish I would've bought the chili colour, so sad it's not coming back. Also would be nice if they made them with a wider band option. Great arch support, I wear them all the time, I have a pair for home and one for outside. Second pair for outside is on the way.... yeah!!!

29 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Adriana!

Thank you for taking the time to leave us a review! We appreciate your feedback and suggestion for a wider band option.

Cheers,
Zoe

Rated 5 out of 5 stars

Hands down the best customer service I…

Hands down the best customer service I have ever received.

I ordered a pair and they claimed to be delivered, but were nowhere. I sent a contact form on the website (normally doomed to be ignored for weeks) and someone got in contact the same day. The issue was resolved and Jenny (the customer support representative) was an utter delight.

I then realised that the fit of the shoe was not quite right (it happens). I spoke to another lovely rep called Paul who asked for photos of the fit and advised me on the best size for me. Another pair is being sent so that I can compare and I will send back the other.

This is how a brand sets the tone for their values and beliefs. This has been an excellent brand interaction and one that will keep me repurchasing and sharing for a very long time!!

It’s also worth saying, even not fitting quite right, the shoes were so bloody comfortable.

Thank you!

28 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Elizabeth,

Thank you so much for taking the time to leave us such a lovely review! We're glad our customer service team were able to help with your order and to find the perfect fit! We hope you love your Archies!

Cheers,
Zoe

Rated 5 out of 5 stars

Very good and accommodating customer…

Very good and accommodating customer service, fast and helpful email contact, good products. Will buy from this shop again.

25 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Irene,

Thanks so much for your kind words! We're so glad you had a great experience with our customer service team and that you're loving your Archies. We really appreciate your support and can't wait to welcome you back again soon! 😊

Kindest,
Indya

Rated 1 out of 5 stars

Return and refund costs way too high

They are narrow and the arch support is is the wrong place for me. The soles have poor traction. The one star problem is that cost of returning and getting a refund is outrageous. On a £45 pair it amounts to £14.97

27 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi AT,

Thank you for taking the time to share your feedback, and I am sorry to hear about your experience.

I'd be more than happy to assist with the fit, as the arch support should sit comfortably under your arch when you're wearing the correct size. If the arch feels like it's in the wrong position, it can often indicate that a different size may be a better fit.

I also understand your concerns regarding the return costs. We offer a 60-Day Comfort Guarantee on purchases made through our official online store, with free exchanges and free store credit available within the 60-day period. If you choose a refund, the return postage cost is deducted from the product refund, as outlined in our Returns Policy: https://support.archiesfootwear.co.uk/en-US/summary-of-our-returns-policy-224626.

If you'd like to discuss your fit or the options available, please reach out to me at (support.uk@archiesfootwear.com), and I'd be more than happy to help.

Kind regards,
Annie

Rated 5 out of 5 stars

Unbelievable customer support

Unbelievable customer support. I received my order and they were the wrong color. I was disappointed, but pleased with customer service.
Quickly responded to this issue with ordering the correct pair. On top of letting me keep the wrong color pair.
I appreciate such a quick response!

26 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Toni,

Thank you so much for your kind review! We're sorry for the mix up with your order, but we're so pleased our team could get everything sorted quickly for you. We really appreciate your support and hope you love your new pair! 🙌

Kindest,
Indya

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