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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, especially highlighting the magnesium cream for its benefits with sleep, pain relief, and restless legs. Many appreciate the natural ingredients and the positive impact on their skin and hair. The ordering process is frequently described as easy, and the delivery service is noted for being quick and efficient. However, some people were dissatisfied with specific product issues, such as certain creams having a lumpy consistency. A few customers also reported problems with their orders, including missing items and difficulties with customer service when trying to resolve these issues.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the effectiveness of... See more

Quality

Users describe positive interactions with product quality. Many customers praise the effectiveness of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast delivery times, with... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the excellent and great service,... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and praised the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the ethics of this company. No plastic and recycle able packing. My purchase came beautifully presented in a tin. The contents ‘ magnesium cream with lavender’ delightful and effective light sof... See more

Rated 5 out of 5 stars

I've bought lots of different products from Arcade. My newest purchase is the Hydration Cream and it is phenomenal! It's so creamy and silky - I apply it at night-time and my skin has looked and felt... See more

Rated 5 out of 5 stars

Wow ive been looking for a replacement for the magnesium supplement i cannot take now due to other medication. I have gone from waking many many times a night to 2 to 3 and going back to slee... See more

Rated 5 out of 5 stars

I absolutely love the Arcade Skincare products and not used anything else since August 2024. I’ve had so many compliments about how clear my skin looks and how healthy my (often) bleached hair looks.... See more


Company details

  1. Beauty Product Supplier

Written by the company

Hand-crafted, artisanal skincare products produced in small batches in our workshop in South Wales. We provide a range of skin and hair care products using vegan, plant-based, palm-free ingredients. Our products have been minimally formulated to ensure that they are non-irritating and safe and gentle to use on all skin-types. We are passionately plastic-free and almost entirely zero waste.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I’ve found my new favourite

I’ve found my new favourite
The ultimate glow balm is gorgeous, it feels so soft, warms in to an oily texture in your hands and just glides on to your skin, no pulling. It left my skin feeling soft and supple without any sticky feel.
The magnesium balm is lovely too, it’s too early to say whether it will help restless legs but I’ve slept better since massage it in to my legs at night
It was all well packaged with a cute thank you note and a little bag of sweets, nice touch

9 March 2025
Rated 5 out of 5 stars

Bought the tumeric soap

Bought the tumeric soap, Vera’s rub and a shampoo and conditioner bar! WOW WOW! Where to start’ ! The Soap leaves my skin amazing and smells unreal! Shampoo & conditioner lathers up and leaves hair like never before and the Vera’s rub .. is just heavenly !! I now want to buy/try every product ! New fave!

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous skincare

I am so amazed with my arcade skincare products. The glow balm and skin fix have been amazing and have made such a difference to my skin.
I am absolutely coverted to natural deodorant now, the essential oils smell so refreshing and it is totally gym and sweatproof. The tattoo balm is also so soothing. I can't wait to add more to my skincare collection. A fab friendly team too.

28 January 2025
Rated 5 out of 5 stars

Incredible

Delivery was quick and the products are incredible. A handwritten note was included as well as a little bag of sweeties - so thoughtful. We should all be supporting small companies like this one. Highly recommend. Happy customer for life.

20 February 2025
Unprompted review
Rated 4 out of 5 stars

I’ve been really pleased with Arcade…

I’ve been really pleased with Arcade Skincare. Their products are kind to my sensitive skin, especially the Cleansing Cream to Milk Balm, which works wonderfully for removing make-up and leaves my skin soft and clean. The reusable metal packaging is a bonus, both eco-friendly and great for travel. Delivery was quick, and overall, the customer service is excellent—always helpful in suggesting the right products. My skin condition has noticeably improved, and I love their wholesome, natural approach. Definitely worth trying!

28 January 2025
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company. The products, the personal touch. The ethos, the packaging, the people, all just outstandingly lovely and every other company should look at this one and take note ❤️ love you guys xx

10 January 2025
Rated 5 out of 5 stars

Magnesium Cream.

I purchased more of the magnesium cream as it is excellent. The consistency is beautiful it sinks right into your skin and leaves no residue. The aroma is gorgeous and it definitely helps to reduce the level of my pain. I have M,E, and was surprised how beneficial this cream was. Products arrive quickly, beautifully boxed in recyclable packaging. A lovely personalised thankyou card is enclosed and a kind gift of confectionery also. Seller communication is excellent. Highly recommend this amazing magnesium cream and this company.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Fast delivery, well packaged in recycled packaging and even came with a little bag of sweets. I ordered the brightening turmeric and liquorice soap. Used it last night and this morning and my skin already looks less inflamed. It’s five stars from me ⭐️⭐️⭐️⭐️⭐️

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Ordered deep relief Magnesium Cream

Ordered deep relief Magnesium Cream, recommended by a friend. Easy to order and a quick delivery. A nice note was with product thanking me and used my name, which I thought was lovely. Cream is good and a lovely smell, easy to apply. Would recommend and I will be ordering again from this company.

8 January 2025
Rated 5 out of 5 stars

Great value

Great value, great product and best of all it does not hurt or burn my skin like so many other products have. Came promptly once order placed. thank you

26 December 2024
Rated 5 out of 5 stars

Excellent value for money 🫶

I popped into the store before Christmas looking for the Radiance Vitamin C Reviver that I had seen on their Instagram page and omg I absolutely love it .. it gives a lovely illuminating glow .. Shop assistant gave me some free Christmas vegan sweets which was a lovely touch.. I also use the Body Polish infused with turmeric, Shea butter & coconut oil & it’s gorgeous.. I will definitely be returning for more purchases .. If you haven’t been yet you need to pop in .. 🫶

4 December 2024
Unprompted review
Rated 5 out of 5 stars

The Best Deodorant

The unscented deodorant is fantastic. This is my second tub and I got my partner one as he's been using mine!

I've tried quite a few natural deodorants some with more success than others but this deodorant is fantastic - it lasts the whole day and even in the morning there's no unpleasant armpit smell. A little goes a long way! I'm so happy to have finally found a natural deodorant that I can trust to work in any weather.

29 December 2024
Rated 5 out of 5 stars

Wonderful for crazy dry skin

My skin is super dry, made worse by menopause, and has always been really sensitive.
My first purchase was the moisturiser bar - fantastic coming out of the shower and used daily
I am now hooked on the shampoo & conditioner bar (Amla) and really love the curl custard.
My hair has noticed a difference and appears much thicker, is growing and thanks to the curl custard is curling beautifully once again
The intense hydration cream is amazing for my face and not at all greasy.
Vera's rub - i use this to ease the onset of a migraine, hubby nabbed one when he was very chesty and this helped him ease off to sleep nicely.
Finally the gel to milk makeup remover really is something special
All in all, for a small business they really do pack a punch in what they have to offer. I live locally so can always pop in

21 December 2024
Unprompted review
Rated 5 out of 5 stars

I've been using Arcade SC for a while…

I've been using Arcade SC for a while now and I honestly can't recommend them enough! I started with a couple of products and have just expanded my collection. I have suffered with eczema all my life and sometime feel like my skin looks dry and dull. The products that I've been using (Glow balm, Turmeric cleanser, vitamin c and Hydration cream) have given me a glow and hydration that I wanted. Diolch yn fawr pawb at Arcade SC! :)

5 December 2024

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