Arbor Garden Solutions Reviews 

2,016
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 330 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and robust construction of products, finding them well-made and sturdy. Many people also highlight the efficient and timely delivery service, often noting helpful drivers. The overall service, from ordering to assembly, is consistently described as professional and caring. However, some customers noted challenges with the provided instructions, describing them as unclear or containing errors. A few people also experienced inconsistent delivery communication or issues with driver conduct. Additionally, a small portion encountered minor quality control problems, such as misaligned pre-drilled holes.

What people talk about most

Product

Customers had positive experiences with product quality, often describing items as sturdy, well-made, and of... See more

Quality

People report positive experiences with quality, often describing products as fantastic, sturdy, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and efficiency... See more

Service

Consumers find service to be positive, with many reviewers praising the overall experience from ordering to... See more

Order

Customers consistently note positive experiences with order, describing the process as straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing product. Fantastic quality & looks beautiful. Had been looking for potting bench for a long time & this one was a great choice at a really good price. Great delivery service & so easy to put... See more

Rated 5 out of 5 stars

Good quality, well made workbench that was straightforward to assemble. The delivery was excellent and the driver phoned to confirm that he had put the workbench under cover as we were out and it was... See more

Rated 5 out of 5 stars

delivery on time. Log Store product as described. Instructions were OK but should be read together with YouTube links. A pro might be able to assemble on their own but ordinary practical buyers sho... See more

Rated 5 out of 5 stars

I'm a 75yrs old Autistic Female and needed a new workbench for my DIY (Hobby!) From ordering On-Line to having a few queries, accepting delivery, and seeing it, I can say Sincerely that this is the MO... See more


Company details

  1. Garden Furniture Shop
  2. Furniture Manufacturer
  3. Furniture Store
  4. Manufacturer
  5. Outdoor Furniture Store
  6. Pine Furniture Shop

Written by the company

Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.

Arbor Garden Solutions

Written by the company

Happy customer is always our main goal!
We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.

Best quality and free shipping to most of UK Mainland Areas!

Handmade in United Kingdom.

There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(2,016)

312 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality and great service

We recently purchased picnic tables and a bin store for our campsite. Placing an order was easy, communication was excellent and the delivery of the goods was on time.

The picnic tables and the bin store are excellent quality and all were easy to assemble.

24 March 2026
Rated 5 out of 5 stars

AGS swiftly dealt with an issue…

AGS swiftly dealt with an issue surrounding the delivery of my order (by a 3rd party company). All communication with AGS was supportive and professional.
I’m pleased that the delivery was made today, and I look forward to assembling the steps for my garden.
Thank you AGS.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

My order was all delivered on time and…

My order was all delivered on time and fine; we have just finished putting up he log store and are pleased with the general sturdiness of it. The only problem was a slight shortage of the long screws and the fact that did not seem to be any way of fitting the shelf, there is no way of fixing it into the structure, no batons to screw it to, we will get some wood and sort it out; apart from that it looks good.

19 March 2026
Rated 5 out of 5 stars

Good Quality Products

Good quality products without an excessive wait.
Delivery window could maybe have been more accurate, but that's only a minor gripe.

19 March 2026
Rated 5 out of 5 stars

Excellent workbench

Excellent workbench. Well designed, easy to put together, practical and solid. Providing several extra screws was a nice touch! Well done Arbor.

19 March 2026
Rated 5 out of 5 stars

The whole thing was great from ordering…

The whole thing was great from ordering and the delivery I would Recommend your company to anyone
I have not put my work bench yet because I have broken my ankle but I would tell my friend about your great company so thanks again .

19 March 2026
Rated 3 out of 5 stars

A long story, be warned

Initially there was a delay with delivery (you can't get the wood you know) so I waited. Communication was good. The fitter came and started construction but was unable to finish the job because some bits of wood were the wrong size. Communication became difficult then because the fitter didn't speak English. He left and I tidied up all the bits left laying around.
I asked when someone would come and fix the shed. Sometime later another man was sent to do the job, but he was in a hurry and just left a few more bits of wood.
I contacted Arbor Garden Solutions who did not seem aware that the job was still incomplete. By this time I did not feel quite so patient. They promised they would either send someone to do the job, or refund me £30. I accepted the refund.
Now I have found a competent helper the shed is finally all together. It needed some adjustment as it was a bit crooked, but we got there in the end.
Adjusting my review, I added one star because the communications from the office were always so quick and helpful, and now the pantomime is over -the shed does look good.

18 March 2026
Rated 3 out of 5 stars

The instructions were useless, but you can store a human!

The instructions were useless.
I would say I’m rather adapt at following an instruction, I would even rate myself as master IKEA builder, semi-professional LEGO builder & government jargon understandarer. But these were not even helpful as toilet paper.
The item is lovely enough, just a shame it doesn’t come pre treated / painted as an option. It does however do as it says on the tin - which is - store bins.
I can also say you can store one tiny human of the adult variety…. Alive of course! Excellent spot for hide & seek or Halloween frights.
To achieve an extra star from me…. The instructions would have had to have been useful. In order to get the final star, you would have to have supplied them pre printed.

11 March 2026
Rated 5 out of 5 stars

Excellent Company to deal with

From start to finish I rate this Company 5 star
Excellent communication, I purchased the Verdibin wheelie bin storage it is excellent quality and was delivered ahead of schedule, I used the assembly service which was well worth the money very professionally put together.
Lots of nice comments on it.
Highly recommend

4 March 2026

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