Aran.com Reviews 

56,834
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 7,134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the soft wool materials, noting that the garments are exceptionally comfortable and well-crafted. People also deeply appreciate the surprisingly fast international shipping times and the very smooth, straightforward online ordering process. However, some customers also noted occasional difficulties regarding unexpected sizing discrepancies or items not fitting quite right. A few reviewers additionally experienced frustrating complications with international shipping carriers, customs charges, or receiving incorrect merchandise. Consumers mention that navigating these specific delivery hurdles required extra effort and patience during their purchase journey.

What people talk about most

Product

Consumers find product to be positive, highlighting exceptional quality and beautiful designs. Reviewers... See more

Quality

People report high satisfaction with the product quality, describing the items as beautifully made, soft, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast and... See more

Order

Clients share ambiguous opinions on order, as experiences widely vary. Many consumers praise the seamless... See more

Price

Reviewers highlight ambiguous aspects of price, showing varied consumer experiences. Many customers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased Aran sweaters before so I knew it was a terrific product. This time I bought a golden yellow colored sweater. It is beautiful. If I didn't now live in muggy South Carolina I'd buy mor... See more

Company replied

Rated 5 out of 5 stars

Thank you for your quick response to my orders over the last few years .considering I’m in Australia . Delivery has been relatively fast generally around 2 to 3 weeks.I have four sweaters on the the... See more

Company replied

Rated 5 out of 5 stars

I am a return customer and have always had an excellent experience with Aran. Products are delivered well packaged and on time. Quality is top shelf. Company is reliable. Just purchased another sweate... See more

Company replied

Rated 5 out of 5 stars

The quality of the soft merino wool, blue throw that I purchased to give to my son for his birthday is first rate, and the stitch design and yarn color, gorgeous. I can imagine him curling up with... See more

Company replied


Company details

  1. #18 of 29 best companies in Clothing Store
  2. #23 of 30 best companies in Men's Clothing Store
  3. #2 of 2 best companies in Winterwear Store
  4. #14 of 23 best companies in Women's Clothing Store

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(56,834)

7,141 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing hoodie

Amazing hoodie. I get compliments on it everywhere and the wool is legit !! I look forward to to coppin more official Aran gear ya heard me

22 December 2025
Aran.com logo

Reply from Aran.com

Thank you so much for your fantastic review! We’re delighted to hear that you love your hoodie and that it’s getting plenty of compliments wherever you go.

It’s great to know you appreciate the quality of the wool too!

We really appreciate your support and look forward to seeing you back for more Aran knitwear soon.

Warm regards,

Customer Service Team

Rated 5 out of 5 stars

I found exactly what I wanted and it…

I found exactly what I wanted and it arrived quickly. I wanted something knitted in the Moore Clan pattern and purchased a lovely poncho.

31 July 2026
Aran.com logo

Reply from Aran.com

Thank you so much for your lovely review! We’re delighted to hear that you found exactly what you were looking for and that your Moore Clan poncho arrived so quickly. It’s wonderful to know you’re happy with your purchase, and we hope you enjoy wearing your beautiful poncho.

Warm regards,

Customer Service Team

Rated 5 out of 5 stars

Love the sweater

Beautiful sweater that reminds me of my beloved family. The shipping was fast from Ireland to San Antonio, Texas and Aran kept me informed with the tracking.

17 August 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to share such a touching review!

We are deeply honored to hear that your new sweater brings back fond memories of your beloved family. Every stitch we craft carries a deep connection to Irish heritage and home, so knowing that it holds such a special personal meaning for you in San Antonio truly warms our hearts. We are also delighted that your package made the journey across the Atlantic so quickly and that our tracking updates kept you well-informed along the way.

Thank you once again for your bright support and appreciation of the Aran Sweater Market. We hope your sweater brings you endless comfort, warmth, and cherished memories for many years to come!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Aran sweaters are the absolute best

Aran sweaters are the absolute best! Comfortable to wear, gorgeous colours - I am in love!!!

12 August 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to post such a joyful review!

We are over the moon to hear how much you love your new sweater! Combining rich, beautiful colors with unmatched natural comfort is at the heart of our craft, so knowing that our collection has won your heart brings so much joy to our team.

Thank you once again for your bright support of the Aran Sweater Market. We wish you endless cozy moments wrapped in your favorite knitwear!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Perfect … on time and beautiful

Perfect … on time and beautiful

12 August 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to share your review!

We are so glad to hear that everything arrived right on schedule and that you find your new piece beautiful! Pairing swift, punctual delivery with authentic Irish beauty and quality is always our goal, so knowing we achieved a perfect experience for you brings a big smile to our team.

Thank you once again for your bright support of the Aran Sweater Market. We hope your new item brings you wonderful warmth and comfort!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

I would rather respond after I have…

I would rather respond after I have worn and became more familiar with my sweaters. But I must say I was impressed with your sales/customer service crew in the way they assisted me in my first experience with Aran’s products. Thank you!

17 August 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to post your review!

We are so glad to hear that your very first experience with us was such a positive one and that our team made you feel so well taken care of! Helping our customers find the right pieces and offering friendly, personal guidance is at the core of what we do, so your generous words mean the world to us.

We completely understand wanting to take your time getting to know your new sweaters. Every piece is crafted to grow even softer and more comfortable with age, and we are confident that as you wear them, they will become fast favorites in your wardrobe.

Thank you once again for your bright support of the Aran Sweater Market. We hope your new knitwear brings you endless warmth and cozy comfort!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

My coat cardian arrived on time and…

My coat cardian arrived on time and it’s just stunning very true to the size colour and so very beautiful and made to a extremely high standard the pattern is so beautiful, it’s lovely and warm it’s so stylish Iam over the moon with it
❤️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️❤️

14 August 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to write such a glowing and heartwarming review!

We are absolutely thrilled to hear how over the moon you are with your coat cardigan! Knowing that the fit, color, and intricate stitch patterns lived up to your expectations is wonderful, and we are so glad it arrived right on schedule.

Our coat cardigans are crafted to offer that ideal blend of high-standard warmth and chic, timeless style, so knowing you feel both warm and stylish while wearing it brings immense pride to our entire team.

Thank you once again for your bright support and for all those stars, they truly made our day! We wish you endless cozy, stylish moments in your beautiful new piece!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

The quality of Aran sweaters

The quality of Aran sweaters, the speed of the shipping and, more than anything else, the fact Aran made sure that sleeves were the length they were promised to have.

11 August 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to share your review!

We are so glad to hear that you are impressed with our sweater quality, swift delivery, and especially the precise sleeve length! Getting the fit and proportions just right is so essential for true comfort, so knowing that our sizing details lived up to their promise brings immense pride to our team and craftspeople.

Thank you once again for your bright support of the Aran Sweater Market. We hope your sweater brings you cozy warmth, a perfect fit, and lasting comfort for many years to come!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Lovely lap blankets

Lovely lap blankets. Wonderful gifts for my dog sitters. Great communication concerning unforeseen shipping issues.

17 August 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to share your delightful review!

We are so glad to hear that you love the lap blankets and that they made such thoughtful gifts for your dog sitters! Gifting a piece of authentic Irish craftsmanship is such a warm way to show appreciation, so knowing our blankets were chosen for such a kind gesture truly warms our hearts.

We also deeply appreciate your patience and understanding regarding the unexpected shipping bump. While delays can happen, our team is committed to keeping you fully informed every step of the way, so we are thrilled that our communication gave you peace of mind.

Thank you once again for your bright support of the Aran Sweater Market. We hope the blankets bring your dog sitters cozy comfort for a long time to come!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Quality and delivery service were both…

Quality and delivery service were both great. I have several sweaters from you . One of them, a peplum sweater, pilled very badly...I think I had to get rid of it. But the others have all been great.

1 August 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to share your review with us!

We are so glad to hear that you have been a returning customer and that the quality and delivery of your collection have been great overall!

At the same time, we are so sorry to hear about your experience with the peplum sweater. Pure, natural wool fibers can occasionally experience pilling, especially in areas with higher friction, due to the natural movement of the untreated yarns. While a wool comb or fabric shaver usually removes these surface bobbles easily to restore the knit, we completely understand how disappointing it is when a cherished piece doesn't meet the lasting standard you expect from us.

Thank you once again for your bright support and loyalty to the Aran Sweater Market. We truly value your patronage, and we look forward to ensuring all your future knitwear brings you absolute warmth and joy!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

The garments are nice and high quality

The garments are nice and high quality. The shipment is quick.

25 July 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to post your review!

We are so glad to hear that you are pleased with the quality of your garments and our quick shipping! Pairing traditional Irish craftsmanship with prompt, reliable delivery is always our top priority, so knowing we delivered a great experience for you brings a big smile to our team.

Thank you once again for your support of the Aran Sweater Market. We hope your new pieces bring you cozy comfort and style!

Warm regards,
Customer Service Team

www.aran.com

Rated 2 out of 5 stars

I purchased a clancy pattern and paid…

I purchased a clancy pattern and paid full price. There were only 2 sizes all other sizes were not included. Any patterns I have ever bought in all my many yrs of knitting have always included instructions for all sizes.
Very very disappointed.

1 August 2026
Rated 5 out of 5 stars

Just a wonderful sweater

Just a wonderful sweater. I needed a garment that made me feel safe and warm and fit. What a beautiful color. Thank you very much for I was like making a very comfortable, gorgeous garment.

18 August 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to share such a touching and poetic review!

We are deeply moved to hear how your new sweater makes you feel. To us, authentic Irish knitwear is about so much more than just warmth, it is about providing a sense of comfort, security, and well-being. Hearing that the rich color, perfect fit, and incredible comfort of your sweater give you that feeling of safety and warmth means more to our team than words can express.

Knowing that the care and craft woven into our wool resonated so personally with you is the highest praise we could ever receive.

Thank you once again for your beautiful support of the Aran Sweater Market. We hope your sweater continues to be a comforting sanctuary and a favorite piece for many years to come!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Perfect for our Canadian winters!

I was so pleased with the quality of the sweater I purchased for myself earlier this month, that I had to purchase one for my partner as well. It looks even more impressive in person, and will be perfect for our Canadian winters!

15 August 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to share your wonderful story with us!

We are so glad to hear that you loved your first sweater so much that you came back to choose one for your partner, too! Knowing that our authentic Irish knitwear looks even more striking in person brings immense pride to our craftspeople. Pure wool is nature’s best insulator, so hearing that our pieces are heading across the Atlantic to brave the chilly Canadian winters is the ultimate compliment to our weavers.

Thank you once again for your bright support and loyalty to the Aran Sweater Market. We hope both of your sweaters keep you both exceptionally warm, cozy, and stylish all winter long!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Customer service has been wonderful

Customer service has been wonderful. Shipping and ease of ordering and delivery exceptional! The products are of the highest quality. Love purchasing from Aran!

25 July 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to share such a heartwarming review!

We are absolutely delighted to read your praise for our team, smooth ordering process, and swift delivery! Knowing that you hold our products in such high regard and genuinely love shopping with us is the greatest reward our craftspeople and support team could ever hope for. We pour authentic tradition and human care into every single detail, so hearing that it creates such a seamless experience for you truly brightens our day.

Thank you once again for your wonderful loyalty and endorsement of the Aran Sweater Market. We look forward to welcoming you back for your next favorite piece!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Love the wool beautifully done came so…

Love the wool beautifully done came so quickly!

16 March 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to post your lovely review!

We are so glad to hear that you love the natural wool quality and that your parcel arrived so quickly! Knowing that the authentic craftsmanship met your expectations brings immense joy to our entire team.

Thank you once again for your bright support of the Aran Sweater Market. We hope your new piece brings you wonderful warmth and comfort!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Great product and delivery but $$$…

Great product and delivery but $$$ import fees

31 July 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to share your review!

We are so glad to hear that you love your new piece and that your delivery went smoothly!

At the same time, we completely understand your frustration regarding those additional import fees upon arrival. While international customs charges and border duties are unfortunately set by local government authorities and entirely outside of our control, we know they can certainly put a damper on the unboxing experience. We truly appreciate your gracious understanding, and we are so pleased that the authentic quality and craftsmanship of your sweater made the order worthwhile.

Thank you once again for your support of the Aran Sweater Market. We hope your piece brings you cozy warmth and lasting enjoyment for many seasons to come!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

A fantastic product.

A fantastic product.
Excellent experience.A+A+A+

11 August 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to write such a glowing review!

We are absolutely thrilled to receive a triple A+ rating from you! Knowing that you had an excellent experience and are so delighted with the quality of your new piece fills our entire team with pride. Delivering authentic Irish craftsmanship alongside stellar service is what we strive for every single day.

Thank you once again for your bright enthusiasm and support of the Aran Sweater Market. We hope your new item brings you endless warmth and comfort!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

It’s beautiful

It’s beautiful

31 July 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to share your review!

We are so glad to hear that you love your new piece! Our weavers pour so much traditional care into every stitch, so knowing that you find it beautiful truly means the world to us.

Thank you once again for your support of the Aran Sweater Market. We hope it brings you wonderful warmth and style!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Exactly as ordered

Exactly as ordered, timely delivery.

17 August 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to post your review!

We are so glad to hear that your parcel arrived right on time and that everything was exactly as you ordered! Delivering authentic Irish quality swiftly and seamlessly is always our top priority.

Thank you once again for your support of the Aran Sweater Market. We hope your new piece brings you wonderful warmth and comfort!

Warm regards,
Customer Service Team

www.aran.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look