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Aran.com Reviews 

56,834
•
TrustScore 4.5 out of 5

4.6

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 7,134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the soft wool materials, noting that the garments are exceptionally comfortable and well-crafted. People also deeply appreciate the surprisingly fast international shipping times and the very smooth, straightforward online ordering process. However, some customers also noted occasional difficulties regarding unexpected sizing discrepancies or items not fitting quite right. A few reviewers additionally experienced frustrating complications with international shipping carriers, customs charges, or receiving incorrect merchandise. Consumers mention that navigating these specific delivery hurdles required extra effort and patience during their purchase journey.

What people talk about most

Product

Consumers find product to be positive, highlighting exceptional quality and beautiful designs. Reviewers... See more

Quality

People report high satisfaction with the product quality, describing the items as beautifully made, soft, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast and... See more

Order

Clients share ambiguous opinions on order, as experiences widely vary. Many consumers praise the seamless... See more

Price

Reviewers highlight ambiguous aspects of price, showing varied consumer experiences. Many customers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased Aran sweaters before so I knew it was a terrific product. This time I bought a golden yellow colored sweater. It is beautiful. If I didn't now live in muggy South Carolina I'd buy mor... See more

Company replied

Rated 5 out of 5 stars

Thank you for your quick response to my orders over the last few years .considering I’m in Australia . Delivery has been relatively fast generally around 2 to 3 weeks.I have four sweaters on the the... See more

Company replied

Rated 5 out of 5 stars

I am a return customer and have always had an excellent experience with Aran. Products are delivered well packaged and on time. Quality is top shelf. Company is reliable. Just purchased another sweate... See more

Company replied

Rated 5 out of 5 stars

The quality of the soft merino wool, blue throw that I purchased to give to my son for his birthday is first rate, and the stitch design and yarn color, gorgeous. I can imagine him curling up with... See more

Company replied

Company details

  1. #18 of 29 best companies in Clothing Store
  2. #23 of 30 best companies in Men's Clothing Store
  3. #2 of 2 best companies in Winterwear Store
  4. #14 of 23 best companies in Women's Clothing Store

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

57K reviews

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Asks customers to review

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4.6

All reviews

(56,834)

7,141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My order arrived very quickly and in…

My order arrived very quickly and in perfect condition. I visited your stores in Galway and the Aran Islands and wanted to but it then but I had no room in my luggage! Living in Texas, I won’t have a lot of opportunities to wear it but I can’t wait for cold weather this winter!

4 August 2026
Rated 1 out of 5 stars

The product is beautiful

The product is beautiful; however, filling and shipping the order is another thing entirely... took so long I ended up cancelling half the order as it couldn't be filled in a timely manner

4 August 2026
Rated 5 out of 5 stars

I love my sweater

I love my sweater! It’s beautiful, so well made & can’t wait for our Montana winter to wear it. The website is easy to navigate & I was impressed with how quickly my order arrived. Thank you Aran!

28 July 2026
Rated 5 out of 5 stars

Aran poncho…

Aran always produces a quality product and beautiful colors. I wish the shipping costs weren’t so high.

28 July 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to share your feedback with us!

We are so glad to hear that you love your new Aran poncho and that our rich colors and authentic quality continue to meet your standards! Crafting timeless Irish knitwear that brings both style and warmth is our passion, so your appreciation means a lot to our team.

At the same time, we completely understand your concern regarding international delivery expenses. We always strive to secure the fastest, most reliable express shipping rates for our customers. While current global logistics challenges continue to influence transit costs worldwide, please rest assured that we are constantly working with our carriers to keep rates as fair and low as possible.

To help make future orders even better, we highly recommend subscribing to our newsletter! It is the best way to be notified about upcoming free shipping events, seasonal promotions, and exclusive subscriber perks: https://www.aran.com/join-our-marketplace

Thank you once again for your loyal support of the Aran Sweater Market. We hope your poncho brings you endless cozy comfort and compliments whenever you wear it!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Thank you!

I’m always surprised by how quickly my orders arrive! And that’s just the beginning. Your sweaters are wonderful, beautifully made, warm and comfortable.

15 August 2026

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