Arabian Oud Reviews 

665
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

NEVER BUY ONLINE FROM THE UK BRANCHES, their service and the OUD they sell are NOT the same you'll buy in Mecca or Medina, I bought RAMZ a product I buy four times a year from people doing UMRAH, sinc... See more

Rated 1 out of 5 stars

I wish I'd checked the reviews before ordering. I ordered a perfume 10 days ago. The shipping has not been updated in over a week and I've sent Oud Arabian multiple emails requesting an update or refu... See more

Rated 5 out of 5 stars

Arabian oud is one of by far the best brands for perfumes and its quality exceeds many brands especially at its price point. I’ve purchased many of their products such as Sultani and Yacht Mood, both... See more

Rated 5 out of 5 stars

Purchased Arabian Leather from Arabian Oud recently during the sale. It was very well presented, packaged, and was delivered promptly. I decided to blind buy this fragrance due to the good reviews I s... See more

Company details

  1. Perfume Store
  2. also in
  3. Cosmetics and Perfumes Supplier

Written by the company

Mature and aged aromas. Bringing you the purest natural scented wood (Oud) found on earth since 1982.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

665 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

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2.7

All reviews

(665)

34 reviews in the last 12 months

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Rated 1 out of 5 stars

Brought 4 cambodi oud from medina…

Brought 4 cambodi oud from medina Arabian oud because it was on half price offer all of them don’t last more then a hour,I bought before years back and it used to last all day but with the offer I believe they must of mixed the oud,it’s not pure like before.scamming customers

6 November 2024
Unprompted review
Rated 1 out of 5 stars

I purchased two perfumes from Arabian…

I purchased two perfumes from Arabian oud at Jubail KSA (Ehsas and Elegant Black) both are very low quality and no long lasting perfume. I really disappointed for that. It was first experience but unfortunately the product was not up to my expectation.

18 September 2024
Unprompted review
Rated 1 out of 5 stars

My parcel was never delivered

My parcel was never delivered. Almost 3 months ago! Investigation with the delivery company closed at the end of July. Since nothing! Still no news regarding the refund.
Company to avoid! Dishonnest! I will never order anything to them!

18 September 2024
Unprompted review
Rated 1 out of 5 stars

Bad experience!!!!

Bad experience, I was a good customer, but last time I bought Madawi, the fragrance that I love, and I know it really weel , it was absolutly different, absent, disappeard; I contacted customer service to propose changing, (I've not asked a refund but only a control from their..) , they replied was not possible.
Since I don't find my money under a cabbage, I'll never buy something there. (240£!!)

26 July 2024
Unprompted review
Rated 1 out of 5 stars

What has happened to AO?

I used to go to their branch in Westfield shopping centre for their sandalwood oil. They used to claim it was pure and now confirm it's also a blend of synthetics which is not a problem for me as theirs is a really nice blend. Smells amazing, however their new website is terrible really cheap looking like a QVC shopping channel so ugly. I'm not a fan of the in store experience. This is where Penhaligons and Jo molone get this right they put all of their scents in the middle of the table so you can test them all yourself without the pressure. At this store a few a too high on the shelf so you would have to keep asking someone to try a new smell.
Terrible website and dated in store experience. Love a couple of their scents but the last time I visited was 3 years ago.

17 August 2024
Unprompted review
Rated 1 out of 5 stars

I wish give 0 stars

I wish give 0 stars, very bad costumer service, not recommended at all. Perfume came broken, now I lost my money because not possible replace, costumer service ignoring, not replying to emails, booked collection wich one didn't came. C

8 August 2024
Rated 4 out of 5 stars

Quick delivery

Quick delivery, love this perfume, blind buy most of it and loving it. Only give 4 stars because, could do with more of free sample. Only one free sample with my packet, Madavi gold which I love. Will be purchasing again.

5 August 2024
Rated 2 out of 5 stars

Not so good

The service was fine but the product itself is not up to expectations, may be its just me but I thought its gonna be a fine oud experience but definitely not worth £120. It doesn’t even last one hour properly. £22 oud spray from Zara is better😅.

5 August 2024
Rated 5 out of 5 stars

Good Discounts

The fact that Arabian Oud do have occasional discounts (lately 40%) makes the product more affordable for a fragrance that may not usually be available due to cost.

21 July 2024
Rated 5 out of 5 stars

My order was delivered very quickly by…

My order was delivered very quickly by a friendly courier. I ordered a different fragrance and yet again I am hooked on it. I ding have a store near me so ordering fragrances can be a bit hit and miss, however, I have yet to be disappointed in anything I have purchased from Arabian Oud, it really is my favourite company.

21 July 2024
Rated 3 out of 5 stars

The scent is faultless .

The scent is faultless .. the most beautiful scent ever .. previous to me ordering this one I recently bought another one from Arabian Oud store and had it presented in the most beautiful box .. which is expected when you’ve just paid nearly £300 for it. But this one came in a plain box and damaged packaging.. the bottle was intact so it was ok. Still.. not great when you’ve just paid another £300

23 July 2024

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