Your company was excellent to deal with. You had the product I needed and was available to ship immediately. From order to delivery it was only 5 days from Europe to Canada and my doorstep. Great j... See more
Company replied

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Your company was excellent to deal with. You had the product I needed and was available to ship immediately. From order to delivery it was only 5 days from Europe to Canada and my doorstep. Great j... See more
Company replied
Quality of Alphacool core for 9070 Xt is so so and vram contact is not good,my request for return still processing and it’s the 3rd day. Sadly not not satisfied. Aquatuning is a reseller they don’t be... See more
Company replied
I reported a product defect four months ago, but I still haven't received a response. There were no issues with packaging or shipping, but the product quality is not very good.
Company replied
The Delivery was fast, The Product came without any damages and the Price was very reasonable so 5/5 for me.
Carl-Zeiss-Straße 2, 33758, Schloß Holte-Stukenbrock, Germany
Hasn’t replied to negative reviews
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The Delivery was fast, The Product came without any damages and the Price was very reasonable so 5/5 for me.
I reported a product defect four months ago, but I still haven't received a response.
There were no issues with packaging or shipping, but the product quality is not very good.

Reply from Aquatuning GmbH
Your company was excellent to deal with. You had the product I needed and was available to ship immediately. From order to delivery it was only 5 days from Europe to Canada and my doorstep. Great job and the product arrived in perfect condition and well packaged. Good Job.

Reply from Aquatuning GmbH
Had to cancel an order due to incompatibility. Refund was processed quickly with no issues. Thanks!

Reply from Aquatuning GmbH
Excellent customer service, and fast enough to send the products
However, the RMA service could be improved. I've been asking for almost two weeks if they received my return package and still haven't had response
Company did not follow international shipping procedures when shipping to USA. Should have provided exact weight of aluminum, so I was charged 75 dollars import as if the shipment was 100% aluminum. I was charged far more than I should have been. They claim they sent the correct shipping codes however their codes were international and DHL, their preferred provider, blamed Aquatuning's shipping codes. Maybe Aquatuning needs to have a long talk with DHL.

Reply from Aquatuning GmbH
Thank you for a good customer experience and fast delivery. :) You will "see" me again soon :)

Reply from Aquatuning GmbH
Good shop, good offers, good selection of products. I order here very now an dthen.

Reply from Aquatuning GmbH
Always fast delivery, best prices and very good customer Support! Ordered there several times. Just perfect!

Reply from Aquatuning GmbH
Great products, packaging, sortiment of good from various brands, helpful customer service and overall great company. My go-to site for everything water cooling related

Reply from Aquatuning GmbH
Easy to shop on the webshop. Competitive prices.
Very fast delivery.

Reply from Aquatuning GmbH
Quality of Alphacool core for 9070 Xt is so so and vram contact is not good,my request for return still processing and it’s the 3rd day. Sadly not not satisfied. Aquatuning is a reseller they don’t bear any responsibility for Alphacool bad quality, they used to be good and kinda cheap compared to the competitors but now you need to buy a gpu and the block cost like 1/4 or 1/6 the price of the card and that’s why Watercooling is dying. Big thanks to aquatuning for their excellent support!!!

Reply from Aquatuning GmbH

Reply from Aquatuning GmbH

Reply from Aquatuning GmbH
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