Had no issues with watersofter install and drinking water tap. Engineer explained the installation process before starting, and was very efficient in his work, and tidied up when completed. Since... See more
Company replied
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Had no issues with watersofter install and drinking water tap. Engineer explained the installation process before starting, and was very efficient in his work, and tidied up when completed. Since... See more
Company replied
Tristan and his team were excellent. Their online booking system let us know when his staff member would be arriving, and we were kept up to date. The undersink filter he installed has transformed... See more
Company replied
Great service from a freindly team. A family run business supplying quality products at competitive prices. I've been buying salt from Aquasoft for years and when my Harvey softener needed replacing a... See more
Company replied
Great team in Aquasoft, totally satisfied with my sofa water in my new home. Tristan is so professional and explained all options very clearly. Neat and clean installation by Adam, he was very pleasa... See more
Company replied
Offering a first class service to homes and businesses throughout the South East for sales, installation, service & repair for water softeners, drinking water systems, water coolers & boilers and salt delivery.
51 Westgate Close, CT2 8JH, Canterbury, United Kingdom
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Thank you so much for answering my call so promptly
as I had water flowing from my water softner.
It is now working well and the gentleman who repaired was very good and courteous.
Your firm is a delight to work with .
Thank you ,
Mary Z. Brooks.

Reply from Aquasoft water softeners
The work was done on time as arranged and there appears to be no problem in the subsequent working of the appliance.

Reply from Aquasoft water softeners

Reply from Aquasoft water softeners
The technician was polite and respectful, he explained what he was going to do before he started and demonstrated everthing after.

Reply from Aquasoft water softeners

Reply from Aquasoft water softeners
Great service. Adam was very professional completed his work efficiently. Left the area clean anc tidy.

Reply from Aquasoft water softeners

Reply from Aquasoft water softeners
Great service
Good explanation of product on site
Turned upon time
Excellent customer care

Reply from Aquasoft water softeners
Great friendly people to deal with, great service and very fair prices. Would recommend without a doubt.

Reply from Aquasoft water softeners
Top quality service!
From the phone call to the repair and the payment, exceeded all expectations from a company I’ve never heard of before. Will definitely be using again if needed

Reply from Aquasoft water softeners
Unfortunately had to have the engineer out twice, but very knowledgeable and softener appears to be back up and running properly now. After first visit a slight leak was seen, but they were back within 24hrs to fix the problem.

Reply from Aquasoft water softeners
Amazing from start to finish. Contacted Aquasoft after 1 company messed me about and never replied with install dates and many others just wanted to arrange a visit to give a quote. I emailed Aquasoft and Christine promptly replied offering a quote from photos, no messing about 2 quotes landed within minutes. Offered me a date the next week for install and it was booked! So simple no sales pitching, competitive quote and amazing service. Engineer arrived on time, really lovely guy who installed the machine with no mess and very neat and tidy job. I would definitely recommend anyone to use Aquasoft! 5 Stars!

Reply from Aquasoft water softeners
After a week or two's delay, my new Aquasoft was fitted and the old softener removed. All done tidily and efficiently. Very pleased with the new product.

Reply from Aquasoft water softeners
Collected the salt packets which were ready for me. She helped me carry them to the car. The price was competitive. A good service all round.

Reply from Aquasoft water softeners
I sent you two emails to alter the appointment both of which were returned. Luckily my appointment was cancelled so I was here for your engineer. Stephen did a good job, and was meticulous. It will take a little while
longer to see if the water has returned to its previous softness, but it seems to be trying.

Reply from Aquasoft water softeners
Hi
The man who visited us was extremely nice and helpful but I am only giving 3 stars because we still have the same problem. Every third day we only have a dribble of filter water coming through. I have to turn off the water source and back on again to get it to work. I have spent nearly £700 on these visits and materials to solve it but it is still happening after only a couple of weeks and all the filters being changed.
Kind regards
Suzie

Reply from Aquasoft water softeners
Turned up on the date and time .first class fitter very friendly . Fitted the softener and three way tap for drinking water left our house as clean as he found it high rated

Reply from Aquasoft water softeners
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