AquaFunded Reviews 

284
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 216 reviews, reviewers had a great experience with this company. Customers consistently praise the service, highlighting that the steps are clear and everything is handled professionally, leading to a smooth user experience. Many people appreciate the fast setup and responsive support team, with some noting quick resolution of issues and timely payout processing. Reviewers frequently mention receiving payouts on time and finding the platform's rules clear, which helps improve their trading discipline. However, some customers also noted that support can be slow at times, with response times occasionally taking longer than expected. A few other people also felt that the payment system was not encouraging, experiencing delays or issues with withdrawal methods. Some reviewers experienced difficulties with payout processing, including instances where payouts were not received as expected, or accounts were temporarily put on hold.

What people talk about most

Customer service

Customers had ambiguous experiences with customer service, with some reviewers praising the prompt, fast, and... See more

Payment

People report ambiguous experiences with payment, with some customers praising fast service times and timely... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising the fast and... See more

Service

Reviewers mention positive feedback about service, highlighting quick responses and efficient processing of... See more

User experience

Clients share positive opinions on user experience, with many expressing satisfaction with the platform's... See more

Reviews shaping this summary

Rated 4 out of 5 stars

In the crowd of future prop firms, this one has managed to provide an amazing experience at an affordable price. My daughter just received her first payment today. Although the chat support was a bi... See more

Company replied

Rated 4 out of 5 stars

I had some issues that came up when the project x platform stopped working. They were quick to resolve my account the next day. It usually takes a day to get a response but that's usually because we a... See more

Company replied

Rated 4 out of 5 stars

Aquafuture is excellent for their challenge offers and for running many giveaways. Their support can be a bit slow at times, but their COO kyle handles issues easily. I’ve been funded multiple times w... See more

Company replied

Rated 4 out of 5 stars

I bought a 50k evaluation that I passed in one day. It was not clearly explicit in their FAQ that there was a minimum trading days: "AquaFutures does not require a minimum amount of trading days on... See more


Company details

  1. Alternative Financial Service
  2. Educational Institution
  3. Financial Institution
  4. Investment Service
  5. Non-Bank Financial Service

Written by the company

At AquaFunded, we pride ourselves on being a leading prop firm dedicated to transforming trader’s aspirations into reality. With a commitment to transparency and unwavering support, we provide funded accounts, empowering individuals to navigate the financial markets with confidence. Join our community where expertise meets opportunity, and together, we chart a course to financial success.


Contact info

3.8

Great

TrustScore 4 out of 5

284 reviews

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Asks customers to review

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3.8

All reviews

(284)

248 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

In my opinion

In my opinion, Aqua Funded is the best prop firm. It truly supports Forex traders by offering both trading competitions and Phase 1 challenge accounts for free to everyone who participates in their tournaments."

1 July 2026
Rated 4 out of 5 stars

The pay later accounts given after a…

The pay later accounts given after a purchase or enrollment for a challenge is amazing.
The trading rule are manageable and favorable to traders.
I have not made a payout yet, but I hope the won't be an issue with payment. Overview, great prop firm!

1 July 2026
Rated 1 out of 5 stars

very bad prop firm co.

until i took my payout from them i did an interview i don't understand what for nobody do this. then until i recieved they blocked two of my accounts and let only one account for tarding that means they don.t supporting the people who doing copy trading and either profitable people. and next payment they will let me to payout after one month and it's second payment the first one was in two weeks. i can't imagine how they are working. what this shit. only when we lose they are happy...

2 June 2026
Rated 1 out of 5 stars

Passed 4 evaluations

Passed 4 evaluations — still no funded accounts, and nothing but runaround

I passed four beginner evaluations. Over 24 hours later, I still have no funded accounts. What I do have is a record of being run in circles.

The dashboard doesn't even reflect reality. It doesn't show my evaluations as passed — the top account reads "pending verification," the other three show as live, and yet not a single funded account has been issued to me.

I spent two hours in chat just trying to get a KYC verification link that never arrived in my email. The rep had me confirm, step by step, that I'd completed the process — then claimed there was an agreement I needed to sign on Rise KYC before my accounts would release. I did everything he asked. The agreement never appeared. He ended the chat anyway.

Today the story changed. A second agent told me to wait for an onboarding email from Rise KYC — after I'd already confirmed completion and sent a screenshot proving I was verified. A third said he couldn't help at all, that my issue was "escalated," and that I'd need to wait another 24 hours.

That's the pattern: every agent treats you like you're at step one, ignores what you've already done and documented, and resets the clock. The dashboard won't confirm what I accomplished, and the support team won't honor it. When you point out you've already completed KYC, they feign ignorance and ask you to "kindly be patient."

"Please be assured that i have already escalated your request. Please expect your credentials any time from now."

Anytime from now?!

You pass their evaluations, do everything asked, and the payout is word games and a finish line that keeps moving. I'm an attorney, and I don't say this loosely: this looks far less like onboarding friction and far more like bad faith. Avoid Aqua Futures.

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Avoid AquaFutures

Avoid AquaFutures – Terrible Support and Delays
I cannot recommend AquaFutures due to their incredibly slow and unresponsive customer support. A simple login credential issue on my funded account has dragged on for nearly a week with nothing but generic "under review" responses. In a fast-moving market where every hour matters, their lack of urgency is completely unprofessional. If you value your time and capital, look for a prop firm that actually supports its traders.

8 June 2026
Rated 1 out of 5 stars

Scammers

Started trading with them for like 5 months .lost a bunch of accounts at the beginning.after third month i got good and started getting nonstop payouts every 2 weeks and kept passing their challenges copytrading more accounts and they send me an email that all my accounts were on hold and to explain to them whats my strategy. Lol thats justbl ridicoulous..so i send an email back how i trade supply and demand and fvgs and they said that not allowable in their firm.WHATS!!? this company doesnt want to pay or give money on their end.but they love for u to failed those test. SCAMMERS

29 May 2026
Unprompted review
Rated 2 out of 5 stars

Aqua Futures has the most brain dead…

Aqua Futures has the most brain dead customer service I have ever experienced in my entire life. There isn't a company that comes near it--in my experience. There isn't a request you can give them, nor a question you can ask them that they will comprehend the first three ways you have to ask it... at least. It'll be the simplest request possible and they'll still ask you to elaborate on your question.

I Once messaged them about sending me a receipt for my purchase. I said something along the lines of

"you guys used to send a receipt or invoice of my purchase and for some reason you no longer do so now I have to manually request it after every purchase, so may you please send me a receipt of my last purchase"

aqua employee: "We do not issue out an invoice"

me: "okay, well you send a receipt of my purchase through email every time I purchase an account and you didn't this time"

aqua employee: "Please be informed that we do not share invoice and only your account details."

me: "Sir, you send a receipt of my purchase through email every time. Do you need proof?"

aqua employee: "Please read the previous email. It says this is not available anymore. You get your account details when you have successfully made payment now."

me: "Is there a spot I can obtain this information now?"

aqua employee: "What spot is that if I may ask?"

me: "Sir I’m asking if there’s anywhere on the website I can obtain a receipt for my purchase now that you guys don’t automatically send it out anymore"

aqua employee: Hi there, Please note that there is nowhere on website you can find this unless you will like us to share a screenshot of your order.

me: "I would like a screenshot please."

I cannot make this up.
I once sent video proof of me loosing a trade because of the website glitching and executing a trade in the weirdest fashion-- making me loose money both when NQ trending towards my bias AND away. It was the weirdest thing. For a month straight they gaslit me, telling me that that was how the Bid/ask spread worked as if I'm an idiot.

Now that the atrocious customer service is out of the way, I enjoy trading on Aqua. They used to have the most insanely cheap prices, since then they have doubled but they still seem like they are the cheapest in the industry... And if it weren't for that, then I would have left a long time ago because of the customer service.

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Aqua futures Takes too much time to…

Aqua futures Takes too much time to give credentials for the funded account. I have passed 25k standard account and got the certificate of passing the evaluation. It’s been more than 24 hours since i got my certificate. They still reviewing what?? I have not got email regarding submitting documents for KYC yet. But support claims that they still reviewing. Better to find other prop firm. This will be my last account with aqua futures.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Customer service is an A.I

Customer service is an A.I. Completely useless when I asked for herlp with t my Ninjatrader Connection it told me to try YouTube then told me to try a different Browser???? Completely waisted my money I have tryed many prop firms this one is in a class of there own when it comes to customer service

4 June 2026
Unprompted review
Rated 1 out of 5 stars

I have been with this firm from last 12…

I have been with this firm from last 12 months . I kept loosing challenges and when I start getting payout after blowing around 100 accounts. They paid me just $1500 and after that start denying my payouts this scam prop firm deny my 3 payouts of $4500 with stupid excuses saying my accounts has been handled by third party bullshit even they have no IP address changes.. Their risk team is shit specifically who conducted my interview Stupid Ilyas and CEO of this company big scammer Kyle. Dog shit prop firm. Please don't invest in this prop firm one of the worst prop firm in future industry, and I am very much sure this prop firm will never bankrupt because they don't pay payouts. In the end again please stay away from this worst prop firm. Go with big brands 100% genuine pays you on time.

6 May 2026
Unprompted review

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