Aptive Pest Control - Wilmington (Sales) Reviews 244

Reply from Aptive Pest Control - Wilmington (Sales)

2 days ago

Hi Srinivas,

Thank you for being part of the Aptive family and sharing your feedback! We’re glad to hear you had a good experience and that our service was prompt, with your service professional taking the time to discuss specific concerns and address your needs. That kind of communication and attentiveness is exactly what we aim for on every visit.

At Aptive, we’re here to make sure your pest protection is fully handled so you can feel confident your home is cared for with consistency and attention. We truly appreciate you choosing Aptive!

-Jasmine, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

2 days ago

Thank you for bringing this to our attention, Leon. We understand how difficult it can be to plan around treatments when the arrival window feels too broad or unclear. We also appreciate you pointing out the confusion regarding interior treatments and when those services are performed.

If you’d like to discuss your scheduling preferences or review the details of your service plan, please contact socialmedia@goaptive.com with your service address, and our team will be happy to assist further. We're here to help handle any concerns you may have!

-Alexis, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

3 days ago

Hi Dorothy,

Thank you for taking the time to share this, and I’m really sorry to hear you’re still dealing with cobwebs and ongoing concerns in your yard. That’s understandably frustrating, especially after you took the time to walk your service professional through the issue during the visit.

We also hear you clearly on communication and access. Having locked gates and needing advance notice is important, and we want to make sure your preferences are properly documented so we can coordinate visits in a way that works for you. We also understand your request for phone-only contact via your landline, and we’d want to make sure that’s correctly noted for future scheduling and notifications.

At Aptive, we’ve got this handled, and that includes stepping in when results or communication aren’t where they should be. We’d like the opportunity to review your account, look at what treatment was completed, and make sure we address the ongoing issues you’re seeing with a more effective plan. Please reach out to socialmedia@goaptive.com so we can take care of this properly and work toward a better outcome for your home.

-Jasmine, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

4 days ago

Thanks for taking a moment to share this with us, Kevin! We're so glad to hear the service was reliable and that everything was completed exactly as promised and on schedule. Our team takes pride in being consistent, dependable, and following through on commitments, and we're grateful you've chosen Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

3 days ago

Hi Victor,

Thank you for taking the time to share this. We’re glad to hear your service professional did a good job addressing the issues at your home. At Aptive, our goal is always to make sure concerns are taken care of thoroughly and efficiently so you can feel confident in the results.

We appreciate you choosing Aptive and trusting us with your pest control needs. At Aptive, we’ve got this handled, and we look forward to continuing to provide you with reliable service moving forward.

-Jasmine, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

3 days ago

Hi Margie,

Thank you for sharing this feedback. We’re glad to hear our team was able to respond quickly to your black widow concern and that you’ve consistently found our service professionals polite and your regular service experience great. At Aptive, we know how important it is to feel like urgent pest issues are addressed promptly, while also maintaining dependable routine service.

We also hear your concern about past wait times for addressing problems. That’s not the level of responsiveness we aim for, and we appreciate you bringing it to our attention so we can continue improving how we prioritize these situations.

At Aptive, we’ve got this handled, and that includes stepping in to make sure both routine service and urgent concerns are taken care of with the urgency and care they deserve.

-Jasmine, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

May 13, 2026

It’s great to hear the service was handled in a professional way and that everything met your expectations, Abraham! We truly appreciate you sharing your feedback, and we’re grateful you’ve chosen Aptive to handle your pest control needs.

-Alexis, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

May 12, 2026

Hi Farzana,

Thank you so much for the kind words and for recommending Aptive! We’re thrilled to hear you had an amazing experience working with our team.

Delivering reliable, friendly service that makes things easy for our customers is exactly what we aim for, and it’s great to know that came through for you. At Aptive, we work hard to keep everything handled so you can feel confident your home is being well cared for.

We truly appreciate your support and look forward to continuing to serve you!

-Jasmine, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

May 11, 2026

Hi there,

We really appreciate you taking a moment to recognize Jackson and share this! It’s always great to hear when an Aptive service professional is making a strong impression out in the field, especially with consistent, quality service in Greensboro, NC.

We’ll be sure to pass your feedback along to Jackson. At Aptive, we take pride in making sure your pest concerns are handled with care and attention to detail, and it’s great to see that coming through in your experience. Thanks again for choosing Aptive and being part of our community!

-Jasmine, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

May 11, 2026

Hi Vicki,

We really appreciate you taking a moment to share this! It’s great to hear your Aptive service professional brought a positive attitude and was very polite during the visit.

At Aptive, we believe a great experience starts with respect and professionalism, and we work hard to make sure every home is handled with care from the moment we arrive to the moment we leave. Thank you for choosing Aptive and trusting us with your home!

-Jasmine, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

May 11, 2026

Hi Jim,

Thank you for taking the time to share this, we really appreciate it.

We’re glad to hear your Aptive service visit was on time and delivered in a way that aligned with your previously set guidelines. That kind of consistency and preparation is exactly what our team aims to bring to every home we serve.

We appreciate you trusting Aptive with your property. We’ve got this handled, and we’re here whenever you need us.

-Jasmine, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

May 8, 2026

We appreciate your feedback, Vito! We’re so glad our service professional did a great job and provided such thorough service for your home. Attention to detail really matters, and it’s great to know that came through for you. We truly appreciate you choosing Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

May 7, 2026

Thank you for taking the time to share your experience with us, Robert! It's great to hear that our team was able to provide you with the detailed explanations and answers you needed. Our team does everything they can to ensure that every customer feels informed and valued, and it’s wonderful to know that our team’s kindness and consideration made a positive impact on your experience. Your satisfaction means the world to us, and we're grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

May 7, 2026

We appreciate you taking a moment to share this, Kathy! It’s good to hear the team has been kind and respectful during the visit, and we’re sorry to hear you’re still noticing ants inside your home.

Ant activity can sometimes take additional time and follow-up to fully manage, depending on nesting locations and environmental conditions. If you’d like, our team can take another look at the situation and focus on the areas where you’re still seeing activity to help address it further.

Don't hesitate to reach out to us at socialmedia@goaptive.com, including your service address and any details regarding where you're seeing the ants. We'd be happy to handle this for you!

-Alexis, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

May 7, 2026

Hi Jay,

Thank you for reaching out and bringing this to our attention. We understand how concerning a wasp nest can be, especially when it needs immediate attention.

At Aptive, situations like this are exactly what we’re here for, and we want to make sure it’s handled quickly and safely. Please contact us directly at socialmedia@goaptive.com as soon as possible so we can prioritize your service and get a service professional out to take care of it. We’ve got it handled, and we’re ready to help.

-Jasmine, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

May 6, 2026

This is great to hear! We're so glad you've noticed improvements and that you're seeing fewer pests around your home. Our goal is to help you achieve results as soon as possible, and it's wonderful to know that you've been satisfied with how our team handles your service. Thanks for trusting Aptive to help protect your home from unwanted pests!

-Alexis, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

May 4, 2026

Hi Elizabeth,

I’m sorry to hear you feel that way about your service, that’s not the experience we want you to have with Aptive. Effective treatment is at the core of what we do, so your feedback is definitely concerning.

We’d really like the chance to better understand what happened during your service and take a closer look at your account to make sure everything was handled correctly. If you’re open to it, please reach out to socialmedia@goaptive.com with your service address so we can review the details and work toward making this right.

At Aptive, our goal is always to have things handled properly and thoroughly for every home we service.

-Jasmine, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

May 4, 2026

Hi Jason,

We really appreciate you sharing this! It’s great to hear you’ve had a good experience so far.

We understand your question about ants, especially as we move into the warmer summer months when activity can increase. At Aptive, we work proactively to help reduce pest pressure before it becomes a bigger issue, and if ants do show up, we’re ready to step in and adjust treatment as needed to keep your home protected.

We appreciate you choosing Aptive and giving us the opportunity to take care of your home. We’ve got it handled, and we’ll be here to help keep things under control as the seasons change!

-Jasmine, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

Apr 30, 2026

Hi Al,

We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear you consistently receive great service, that reliability is exactly what we strive for every visit.

At Aptive, we work hard to make sure everything is handled with care, consistency, and professionalism so you can feel confident in your home’s protection. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.

-Jasmine, Aptive Care Team

Reply from Aptive Pest Control - Wilmington (Sales)

Apr 30, 2026

Hi Robert,

We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear our service professionals consistently show professionalism and knowledge, and that their care for your property stands out, that means a lot to our team.

At Aptive, we aim to make sure every visit feels like your home is handled with genuine care and attention to detail from start to finish. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.

-Jasmine, Aptive Care Team