Highly recommend Aptive. Been with them for several years. They have got my spider, wasp, ant and mosquitoes all under control exterior of house. Inside ant and spiders gone after treatments. Best pa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am seeing a lot of very big, healthy spiders coming out to greet me as I do my weeding and gardening. I HATE those five-eyed freaks, and employed your service to exclusively rid my yard of them. I... See more
Company replied
Your representative let me know he had arrived by ringing our front doorbell. He was polite, stating his identity, purpose of visit, and asking whether there was anything special we desired during tod... See more
Company replied
I understand that you can now ask for the pest control agent that you want. That is a huge improvement over constantly having a new person every treatment. However, it is not clear how you can ask for... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
1001 N Holland Sylvania Rd, 43615, Toledo, OH, United States
- 12347040968
We overthink pests so you don't have to.
4.4
Excellent
76 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
He addressed my concerns
He addressed my concerns, was kind and courteous and sent pictures of all he did.
2 May 2026
Reply from Aptive Pest Control - Toledo
Hi Barb,
We really appreciate you taking the time to share this. At Aptive, we know how important it is to feel heard and confident in the service being provided, so it’s great to hear your service professional took the time to address your concerns, show courtesy, and provide photo updates of the work completed. That level of transparency is exactly what we aim for.
Thanks for choosing Aptive, we’ve got this handled and we’re glad to be taking care of your home.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Toledo
Hi Tima,
Thank you for sharing this, we really appreciate it. It’s great to hear your service professional was friendly and provided helpful advice, that combination is exactly what we aim for at Aptive to make sure you feel supported and informed about your home.
We’re glad you had a positive experience, and if you ever need anything moving forward, we’ve got this handled.
-Jasmine
Let me know when they are coming
Let me know when they are coming. They always check to see if I have any questions or concerns for them !
9 April 2026
Reply from Aptive Pest Control - Toledo
Thank you so much for your wonderful review, Patricia! It's great to hear that you're satisfied with our service and that our team is attentive to your questions and concerns. We always strive to keep our customers informed and ensure they have a positive experience. If you ever need anything or have more questions, please don't hesitate to reach out. We're grateful you've chosen Aptive to handle your pest control needs!
-Alexis
Reply from Aptive Pest Control - Toledo
Hi Debra,
Thank you for sharing your feedback! We’re glad to hear you feel we do a good job with your service.
At Aptive, we really appreciate your trust and support. Our goal is to make pest control simple, reliable, and consistent so you can feel confident knowing your home is in good hands, because we’ve got it handled. Thanks again for choosing Aptive!
-Jasmine
Another great job done just keep up the…
Another great job done just keep up the good work
10 April 2026
Reply from Aptive Pest Control - Toledo
Thank you for your wonderful feedback, Larry! It's great to hear that you're pleased with our service. Your satisfaction is our top priority, and we're so glad we're meeting your expectations. We'll continue to work hard to maintain the high standards you appreciate. If you ever need anything else, please don't hesitate to reach out. We appreciate your trust in Aptive to handle your pest control needs!
-Alexis
They are right on schedule.
They are right on schedule.
They ask if their is anything I need done.
Professional employees
Prompt
Take photos of service done
8 April 2026
Reply from Aptive Pest Control - Toledo
Hi Betty,
Thank you for taking the time to share this detailed feedback! We’re really glad to hear your experience with Aptive has been positive and that our team has been on schedule, professional, and proactive about checking in on your needs.
It’s also great to know the photo updates are helpful, we want you to feel confident that everything is being clearly documented and your pest concerns are fully handled each visit. We appreciate you being part of the Aptive neighborhood, and we’re always here if you need anything between services.
-Jasmine
Aptive Representative Arrival
Your representative let me know he had arrived by ringing our front doorbell. He was polite, stating his identity, purpose of visit, and asking whether there was anything special we desired during today's visit.
9 April 2026
Reply from Aptive Pest Control - Toledo
Hi Joe,
Thank you for taking the time to share this! We’re glad to hear our service professional communicated clearly, was polite, and took the time to check in on your specific needs during your visit with Aptive. That kind of professionalism and respect for your home is exactly what we aim for. We work hard to make sure every visit is thoughtful, effective, and that your pest concerns are fully handled, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Aiden sent a text letting me know he…
Aiden sent a text letting me know he was on his way. He was on time, asked if I had questions or concerns before he started. He told me everything that he did and asked again if I had any questions. He’s pleasant and does a nice job.
4 April 2026
Reply from Aptive Pest Control - Toledo
We really appreciate you taking the time to share your experience with us, Gary! It’s great to hear that Aiden kept you informed with his arrival text, showed up on time, and took the time to check in with you before and after the service. That kind of clear communication, attentiveness, and professionalism really helps ensure a smooth visit, and we’re glad he made such a positive impression. It's always a pleasure to treat your home, and we're grateful to have you as a part of the Aptive neighborhood!
-Alexis
Completely informed
I am notified ahead of the appointment that the technician is on the way. I receive pictures of the treatment process.
1 April 2026
Reply from Aptive Pest Control - Toledo
Hi Monte,
Thank you for sharing your experience! We’re glad to hear that our communication and service updates are keeping you informed. At Aptive, we strive to make sure every step of the process is clear and that your home is properly handled from start to finish.
We appreciate you trusting Aptive and for being part of the neighborhood we’re proud to serve.
-Jasmine
Effective and natural safe products
Effective and natural safe products. Pleasant service people
25 March 2026
Reply from Aptive Pest Control - Toledo
We really appreciate you sharing your feedback, Barb! It’s great to hear you’ve had a positive experience with both the effectiveness of the service and the professionalism of our service professionals. Providing a pleasant experience for your home is always our goal, and we’re glad that came through for you. Thanks for being the best part of Aptive!
-Alexis
I don’t have to be so concerned with…
I don’t have to be so concerned with the common insects and the continued spraying
18 March 2026
Reply from Aptive Pest Control - Toledo
Hi there,
Thank you for sharing your experience! We’re glad to hear that our ongoing treatments are helping you feel more at ease with common insects. Keeping your home protected and every detail handled is exactly what we aim for at Aptive.
We appreciate you choosing Aptive and being part of our neighborhood. If there’s ever anything more you need, you can trust that we’ve got this handled.
-Jasmine
The technicians are professional and complete their tasks promptly.
Signing up was simple. The treatments are applied on a regular basis. Billing is easy. They will come back to apply extra if needed.
1 March 2026
Reply from Aptive Pest Control - Toledo
Hi Denise,
Thank you for sharing your experience! We’re glad to hear that signing up was simple and that our regular treatments and flexible approach are meeting your needs. At Aptive, we strive to provide reliable, thorough, and hassle-free pest control, including returning to apply extra treatments when necessary. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Reply from Aptive Pest Control - Toledo
Hi Nelson and Carmen,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our service has been effective and that our team was friendly and knowledgeable.
At Aptive, we take pride in providing thorough and reliable pest control while ensuring our customers feel supported and informed. We truly appreciate you being part of the Aptive family and thank you for trusting us to keep your home comfortable and protected.
-Jasmine
Reply from Aptive Pest Control - Toledo
Hi Jose,
Thank you for sharing your feedback! We’re thrilled to hear that you had an excellent and professional experience with Aptive. Providing attentive, reliable service and ensuring our customers feel supported is always our goal. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
I’m gonna say this to make sure anyone…
I’m gonna say this to make sure anyone who is reading this will understand that all I’m doing is be honest, real, and spreading MY HORRIBLE experience! But here we go….
So I called them , and a couple other places to try and get the best price!! Well Aptives sale team is very smooth at talking that’s for sure. When I first called i was told that it would be close to $700 but i could break it up into payments when they provide service! My first payment was $168 and then there after it would be $116!! Well the first time they was scheduled they didn’t call like they said they did and then after they uploaded the pictures like they do it was the wrong unit when i brought it to their attention they said they would send them back out the next day.. the next day no one ever showed up so again i have to call all day and then they try to tell me they couldn’t come out for another 4 days because of holidays the next day was already booked!! But to be honest I was heated by this point and I wasn’t settling for that so they get a supervisor on the phone and they said I would have someone at my home the next day and get a credit of $167 and then the next visit would be covered! The man that came the last visit that actually did his job correctly was more than awesome! I am pretty sure his name was Justin!! That’s the only reason they got a One Star , I can say the supervisor’s also has been really awesome with making it right! well come to find out if you do the budget the charge you monthly and it is a year plan which would be making me pay double what they quoted me! Well the next visit again no text no call and no knock on the door so again only half the treatment was done once again and when I called once again had no reason why I didn’t get a call or text and how are they gonna charge me like I’m not ok!! I would never recommend to anyone!
3 March 2026
Reply from Aptive Pest Control - Toledo
Hi Heidi,
Thank you for taking the time to share such a detailed review. It’s clear you put a lot of effort into explaining what happened, and we appreciate the opportunity to address it.
What you described with the missed communication, the incorrect photos, the follow up scheduling issues, and the confusion around the billing plan is not the experience Aptive strives to provide. Having to repeatedly call just to get clarity on services or appointments would be frustrating for anyone, and we understand why this situation left you feeling upset.
We’re glad to hear that Justin provided such a great experience during the visit he completed, and we appreciate you recognizing both him and the supervisor who worked with you to help make things right. Our service professionals work hard to deliver thorough treatments, and it’s always great to see that acknowledged.
That said, the concerns you raised about missed notifications, incomplete service visits, and confusion around the payment structure are important and deserve a closer look. Our goal is always to be transparent about how the plan works and to communicate clearly before each visit so you know when service is happening and what was completed.
Please reach out to us at socialmedia@goaptive.com so we can review your account with you directly and make sure everything from the billing plan to the services performed is fully clarified and addressed. We want to make sure your concerns are properly resolved and that your experience with Aptive is a better one moving forward. Thank you again for bringing this to our attention.
-Jasmine
She was very helpful
She was very helpful, polite, informative … in a word, AWESOME. We just discovered a mouse problem and she helped greatly. I regret I didn’t remember her name.
4 March 2026
Reply from Aptive Pest Control - Toledo
Hi Tom,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive service professional was helpful, polite, and informative while assisting with your mouse concern. Even without remembering her name, it’s wonderful to know she made such a positive impact. We’ll be sure to pass along your kind words, and we truly appreciate you trusting Aptive to protect your home and address your pest concerns.
-Jasmine
Our pest control specialist provides service above and beyond all expectations!
Our pest control specialist arrives on schedule, established a cohesive plan of attack, modifying it when results warrant, and from my perspective they have been excellent! The technician' very inobtrusive when he stops by, and I have no complaints!
27 February 2026
Reply from Aptive Pest Control - Toledo
Hi Ernest,
Thank you for sharing your experience! We’re thrilled to hear that your pest control specialist provides timely, professional service while adapting the treatment plan as needed. At Aptive, we take pride in being thorough, flexible, and respectful of our customers’ homes, so it’s wonderful to know that our efforts have made a positive impact.
We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, effective, and professional pest control for your home.
-Jasmine
I'm very pleased with Aptive's…
I'm very pleased with Aptive's professionalism and service. I haven't had any issues with the insects I signed up to eliminate from my property. From the start,every one of the agents have been attentive, courteous, and thorough.
17 February 2026
Reply from Aptive Pest Control - Toledo
Hi Guy,
Thank you for sharing your experience! We’re thrilled to hear that our team’s professionalism and attentive service have helped keep your home protected. At Aptive, we take pride in providing thorough, courteous, and effective service from start to finish, and it’s wonderful to hear that our efforts have made a positive impact. Your feedback means a lot, and we truly appreciate you choosing Aptive to protect your home.
-Jasmine
Somewhat Pricey
Scheduled and timely. Polite and thorough technician.
Should only pay for service in months service is performed, not every month.
5 February 2026
Reply from Aptive Pest Control - Toledo
Hi Frank,
Thank you for sharing your experience and for recognizing the service professional’s punctuality, politeness, and thorough care. We’re glad to hear those parts of your visit reflected the level of service we aim to provide at Aptive.
We also appreciate your honest feedback regarding billing during months when service may not be performed. We understand how that can feel confusing or frustrating, and your perspective is important. Our goal is always to be transparent about how our service plans are structured while making sure customers feel they’re receiving clear value and support throughout the year.
Thank you again for taking the time to share both the positives and your concerns. It truly helps us continue improving the experience we provide.
-Jasmine
The technician Vincent did a great job…
The technician Vincent did a great job and explained everything he was doing
22 January 2026
Reply from Aptive Pest Control - Toledo
Hi Jane,
Thank you for taking the time to share your experience. We’re thrilled to hear that Vincent did a great job and took the time to explain everything he was doing. Clear communication and thorough service are exactly what we aim for at Aptive.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Thanks again for your feedback, it means a lot to our team!
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.