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Aptive Pest Control - Newark Reviews 58

TrustScore 4.5 out of 5

4.3

1248 Sussex Turnpike Bldg A, Unit 4, 07869 Randolph, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Aptive offers a strong focus on environmental pest control and there are a wide range of treatment choices. The technicians are excellent and focus on customer satisfaction more than just gettin... See more

Company replied

Rated 5 out of 5 stars

Been with the company for a few years now, never had a problem. Notification of treatements are with enough notice so preperation of pets can be adjusted or if inconvient schedule can be changed. Neve... See more

Company replied

Rated 1 out of 5 stars

I have requested numerous times in the past that my property not be treated without my permission. It is quite annoying how these stupid people show up at my house unannounced and without my permissio... See more

Company replied

Rated 5 out of 5 stars

Rahman as always was on time. Sent me pictures of all his work, and asked as always if I have any special concerns.Each person that represents Aptive are always respectful and caring and these days th... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Newark

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 1248 Sussex Turnpike Bldg A, Unit 4, 07869, Randolph, NJ, United States

  • 12013971483
Promotion box for Aptive Pest Control - Newark

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

58 reviews

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1-star

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Rated 5 out of 5 stars

Great service!

Tech was attentive, courteous and arrived earlier than anticipated. Juan made sure to notify me of his estimated arrival and asked if we had any particular concerns. He notified me of when he completed the service and shared many images of same. Thank you, Juan!

16 October 2025
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Reply from Aptive Pest Control - Newark

Hi there,

Thank you for sharing your experience! We’re delighted to hear that Juan was attentive, courteous, and communicative throughout your service. It’s wonderful to know he kept you informed with updates and images, and we’ll be sure to pass along your kind words to him.

We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care and attention.

-Jasmine

Rated 5 out of 5 stars

Aptive Review - West Orange NJ

Kyfi (spelling?) was polite, professional and knowledgeable and conversant. He listened to our requests made several helpful suggestions

30 September 2025
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Reply from Aptive Pest Control - Newark

Hi Paul,

Thank you for taking the time to share your experience! We’re thrilled to hear that the service professional provided polite, professional, and knowledgeable service while listening to your requests and offering helpful suggestions. At Aptive, we strive to provide pest solutions that are both effective and tailored to each home, all while making our visits friendly and informative. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

LeVaughn was right on time and he was…

LeVaughn was right on time and he was very thorough and professional.

11 October 2025
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Reply from Aptive Pest Control - Newark

Hi there,

We’re thrilled to hear that LeVaughn was on time and provided thorough, professional service! At Aptive, we strive to deliver pest solutions that are both effective and reliable, and it’s great to know your experience reflected that. Thank you for being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 1 out of 5 stars

Irresponsible and shady company

Your company does not take responsibility of wrong doings. My attached garage was not treated properly for inside rodents and my brand new vehicle was damaged. Your representative treated me like I am an idiot giving me lessons of rodent behavior and indicated customers are responsible to ask for treatment when serviced even though you already requested the service

1 October 2025
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Reply from Aptive Pest Control - Newark

Hi Iris,

Thank you for taking the time to share this with us. I can completely understand how upsetting this experience must have been, especially when you expected your garage to be treated properly and then had to deal with damage to your vehicle. That’s not the level of service or care we aim to provide, and I truly want to make sure your concerns are addressed the right way.

At Aptive, we take every situation like this seriously and want to review what happened in detail to ensure we handle it appropriately and prevent anything similar from happening again. Please reach out to us directly at socialmedia@goaptive.com so we can take a closer look at your account and work toward a resolution.

We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make things right.

-Jasmine

Rated 3 out of 5 stars

Usually I receive pictures and a text…

Usually I receive pictures and a text from the exterminator the day of the treatment. I didn't even know the person was at my house and didn't have the opportunity to tell him about any issues we were having or ask him to treat inside the house.

27 September 2025
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Reply from Aptive Pest Control - Newark

Hi Dana,

Thank you for sharing your feedback. I’m very sorry to hear about the communication issues during your recent service. At Aptive, we strive to provide clear updates and ensure our customers have the opportunity to communicate any concerns or special requests before and during treatments. I understand how frustrating it can be when that doesn’t happen.

We’d like the opportunity to review your account and make sure your concerns are addressed. Please reach out to us at socialmedia@goaptive.com with your service address so we can follow up and ensure your next visit meets your expectations. We genuinely appreciate your feedback and the opportunity to make this right.

-Jasmine

Rated 5 out of 5 stars

Great job ….

2 October 2025
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Reply from Aptive Pest Control - Newark

Hi Pablo,

Thank you for your feedback! We’re glad to hear you’re happy with the service. At Aptive, we take pride in providing thorough and reliable protection for your home. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Rated 3 out of 5 stars

More information before and after indoor treatments

I had a flea treatment and when I returned to my house I found foam spots on my hardwood floors, and on my carpets. I was concerned about my cat being exposed to the foam. I did speak with Jason and he advised me to just vacuum the carpets. I was also not advised that I would need to leave my house for 2 hours.

19 September 2025
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Reply from Aptive Pest Control - Newark

Hi Angela,

Thank you for sharing your experience. We’re sorry to hear about the foam on your floors and your concerns regarding your cat’s safety. At Aptive, the safety of our customers and their pets is always a top priority, and clear communication about what to expect during treatments is very important. It’s clear we fell short in providing that guidance for this visit.

We’d like the chance to review your service and address your concerns. Please reach out to us at socialmedia@goaptive.com so we can ensure your home and pets are safe and that any questions about treatments are fully answered. Thank you for being part of the Aptive neighborhood and for giving us the opportunity to improve.

-Jasmine

Rated 5 out of 5 stars

Technician Called before arriving

Technician Called before arriving - asked us if we had any concerns & told us what he was doing

6 September 2025
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Reply from Aptive Pest Control - Newark

Hi Glenn,

Thank you for sharing your feedback. We’re glad to hear our service professional communicated clearly before arriving, addressed your concerns, and explained the service. At Aptive, we take pride in providing professional, thorough service while keeping our customers informed every step of the way.

We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

Aptive responds quickly to service calls

Aptive is quick to respond.

11 September 2025
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Reply from Aptive Pest Control - Newark

Hi Elliot,

Thank you for your feedback! We’re glad to hear that our team was quick to respond. At Aptive, we take pride in providing timely, reliable service while keeping our homeowners informed and confident in the care we provide. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Rated 3 out of 5 stars

Lots of crickets are coming up

Lots of crickets are coming up, few bugs are still I see it.

16 August 2025
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Reply from Aptive Pest Control - Newark

Hi Bela,

Thank you for your feedback. We’re sorry to hear that you’re still noticing crickets and a few other bugs after your service. At Aptive, we strive to provide complete pest protection, and we want to make sure your home and yard are comfortable.

Please reach out to us at socialmedia@goaptive.com so we can review your account and schedule a follow-up service to address the remaining pests. Our goal is to ensure you’re seeing the full results of your pest protection plan.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Newark

Hi Anthony,

Thank you for sharing your feedback! We’re glad to hear that everything is going well with your Aptive pest control service. At Aptive, we strive to provide effective, reliable protection while ensuring our customers feel confident and cared for.

We truly appreciate you choosing Aptive and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Always professional and knowledgeable.

Always professional and knowledgeable.

2 August 2025
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Reply from Aptive Pest Control - Newark

Hi Mark,

Thank you for your kind words! We’re delighted to hear that our team consistently delivers professional and knowledgeable service. At Aptive, we’re committed to providing expert care and a great experience, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Friendly and fast

Usually, I get the same technician to come out. He knows my property and is very respectful. Remembers notes from last time where and where not to spray. And is fast and efficient.

23 July 2025
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Reply from Aptive Pest Control - Newark

Hi Karen,

Thank you for taking the time to share your experience! We’re so glad to hear that your regular service professional knows your property well and treats it with the care and respect it deserves. Consistency and attention to detail are important to us at Aptive, and it’s great to know this has made a difference for you.

We appreciate your trust and look forward to continuing to provide fast, efficient, and personalized service to protect your home. Thanks for being a valued member of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Aptive Customer Service and techs have…

Aptive Customer Service and techs have always been nothing but helpful, reliable, knowledgeable, and have resolved all our problems. Your costs have been nothing to complain about for the service we get all year long!

16 July 2025
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Reply from Aptive Pest Control - Newark

Hi Ilene,

Thank you so much for your kind words and ongoing trust in Aptive! We’re proud to have a team of helpful, reliable, and knowledgeable professionals who are dedicated to resolving your pest concerns year-round. It’s great to hear that our service and value have consistently met your expectations.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and dedication for many years to come.

-Jasmine

Rated 5 out of 5 stars

Consistency great service

Consistency great service. Friendly and professional staff.

12 July 2025
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Reply from Aptive Pest Control - Newark

Hi Richard,

Thank you for highlighting the consistency and professionalism of our team! We’re proud that our friendly staff continues to provide great service you can rely on. Your trust means everything to us, and we’re grateful to have you as part of the Aptive family. Looking forward to keeping your home comfortable for years to come!

-Jasmine

Rated 5 out of 5 stars

Timely follow up call extreme heat was…

Timely follow up call extreme heat was getting tiny ants out few in house. Came out promptly day after call and treated inside and out. Problem solved. Great job by technician.

4 July 2025
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Reply from Aptive Pest Control - Newark

Hi Dan,

Thank you for your feedback! We’re glad to hear our service professional responded quickly and effectively to your ant concerns, especially during the extreme heat. Prompt service and thorough treatment are priorities for us at Aptive, and it’s great to know we resolved the issue for you. We appreciate you being part of the Aptive family and look forward to keeping your home comfortable!

-Jasmine

Rated 5 out of 5 stars

They do a great Job!

They are always very through, and are accommodating to my needs.

9 July 2025
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Reply from Aptive Pest Control - Newark

Hi Thomas,

Thank you so much for the kind words! We’re thrilled to hear that you’ve had consistently thorough service and that our team has been able to accommodate your needs—your satisfaction is what drives us. At Aptive, we’re committed to creating a personalized and seamless experience for every customer, and it means a lot to know we’re hitting the mark with you. Thanks again for being a valued part of the Aptive family!

-Jasmine

Rated 4 out of 5 stars

Keeping. The bugs outside and out of the house

You must keep the insects outside and the home free of insects

29 June 2025
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Reply from Aptive Pest Control - Newark

Hi there,

Thank you for your feedback! At Aptive, our mission is to create a comfortable environment both inside and outside your home, and we take that responsibility seriously. If there’s ever anything that needs extra attention, we’re always here to help. We appreciate you being part of the Aptive family and trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Newark

Hi Dustin,

Thanks so much for your kind words! We’re happy to hear you appreciated the punctuality and service from our Aptive team. Providing reliable and timely pest control is a priority for us, and your feedback encourages us to keep delivering that experience. Thanks for being part of the Aptive family!

-Jasmine

Rated 4 out of 5 stars

They did a good job

They did a good job. Hopefully they apply on grass to.

29 June 2025
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Reply from Aptive Pest Control - Newark

Hi Nirnala,

Thanks for sharing your experience with us! We're so glad to hear the service went well, and we appreciate your feedback. At Aptive, our goal is to deliver thorough and effective treatments tailored to your specific needs. If you’re ever unsure about where the product was applied—like whether we treated your lawn—feel free to reach out! We’ll be happy to review your service details and make sure everything is taken care of properly. Thanks for choosing Aptive!

-Jasmine

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