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Aptive Pest Control - Minneapolis Reviews 

235
TrustScore 4.5 out of 5

4.3

5251 W 73rd St, Ste C, 55439 Edina, MN, US


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See what reviewers are saying

Rated 5 out of 5 stars

Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off w... See more

Company replied

Rated 5 out of 5 stars

Jayce was outstanding! He asked what areas I would like him to pay special attention to and he thoroughly went through those with extra attention. He was polite and very friendly and I was very plea... See more

Company replied

Rated 5 out of 5 stars

Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... See more

Company replied

Rated 5 out of 5 stars

We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Minneapolis

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 5251 W 73rd St, Ste C, 55439, Edina, MN, United States

  • 16515657997
Promotion box for Aptive Pest Control - Minneapolis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

235 reviews

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4.3

All reviews

(235)

27,806 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy with service

I appreciate your service which was done yesterday. I have been pleased with the effectiveness of the treatments over the years I have had Aptive service. I was able to talk with your service members this time and found them pleasant and professional.

29 April 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Robin,

We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear you’ve been pleased with the effectiveness of your treatments over the years, and that you were able to connect with your service professionals and found them pleasant and professional during your most recent visit.

At Aptive, we aim to make sure every part of your experience is handled with consistency, care, and respect, from the results you see to the interactions you have with our team. We’re grateful to have you as part of the Aptive family and look forward to continuing to keep things handled for you.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Great service!

25 April 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Lynn,

Thank you for taking the time to share this, we really appreciate it! We’re glad to hear you had a great service experience with Aptive. That’s exactly what we strive for every visit.

We focus on making sure everything is handled with care, consistency, and attention to detail so your home stays protected and you feel confident in the results. Thank you for choosing Aptive, we’ve got this handled for you.

-Jasmine

Rated 5 out of 5 stars

Your technician did a great job getting…

Your technician did a great job getting our house and outside area covered for the coming season !

15 April 2026
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Reply from Aptive Pest Control - Minneapolis

Hi George,

We really appreciate you sharing this, and it’s great to hear your service professional did a great job getting both your home and outdoor areas covered for the season ahead. That kind of thorough, proactive service is exactly what we aim for at Aptive, making sure everything is taken care of so you can feel confident heading into the months ahead. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.

-Jasmine

Rated 5 out of 5 stars

Polite

Polite. Thorough. Prompt.

21 April 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Dennis,

Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear your experience with Aptive has been positive. It’s great to know our team has been polite, thorough, and prompt, that’s exactly what we aim for every visit. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.

-Jasmine

Rated 3 out of 5 stars

Company review (3) and staff review (5)

I give Aptive, the company, a 3 star rating bc I’m not sure that it is very effective for the amount of money I am paying. I still have bugs inside and around my house. But with that being said the last girl that serviced my house on March 4 was awesome! I think her name was Stephanie. I give her 5 stars. I want her to always service my house. She was very thorough and knowledgeable and answered all my questions. I liked her a lot.

5 March 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Tracy,

Thanks for sharing this and for the balanced feedback. I’m really glad to hear your March 4 service professional provided such a strong visit, it sounds like she took great care to be thorough, knowledgeable, and helpful.

At Aptive, we’ve got this handled is meant to mean consistent results, not just great one-off visits, so I’m sorry you’re still seeing pest activity around your home. That’s understandably frustrating.

We’d appreciate the chance to review your account and make sure everything is being properly handled and adjusted so you get more consistent results. If you’re open to it, please reach out to us at socialmedia@goaptive.com with your service address.

I’ll also be sure your positive feedback about your service professional is passed along.

-Jasmine

Rated 5 out of 5 stars

great service

great, reliable service

16 April 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Dennis,

Thank you for sharing this feedback! We’re glad to hear you’ve had a great experience with our reliable service at Aptive. Consistency like that is exactly what we aim for, keeping things handled smoothly so you can feel confident your home is taken care of without worry. We truly appreciate you choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

Very Pleased

We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're very pleased with the Aptive... Gary & Jane Zehnder

15 April 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Gary and Jane,

We really appreciate you sharing this, and it’s great to hear your appointment with Aptive went so well. Stephanie will be especially glad to know her work stood out, setting that kind of standard is exactly what we hope every service professional delivers.

We’re grateful you’re pleased with the service, and we’ll absolutely pass along your feedback. Experiences like this are what we aim for every visit, consistent care and attention so you can feel confident knowing we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars

Super friendly service rep....listens

Super friendly service rep....listens, makes recommendations and helped problem solve key pest concerns. Very pleased with the tech....and she was training a new employee!

15 April 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Joel,

Thank you for sharing such thoughtful feedback, I’m really glad to hear your service professional was friendly, attentive, and able to listen, make recommendations, and help problem-solve your pest concerns, that’s exactly the kind of experience we aim for at Aptive. It’s also great to hear you had a positive experience even during a training visit, we appreciate your patience and support as we help new service professionals grow. We’re truly grateful for your trust, and it’s what we mean when we say we’ve got it handled.

-Jasmine

Rated 5 out of 5 stars

Service 4/8/2026

Answered all my questions.

2 April 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Vicki,

Thank you for taking the time to share this, we really appreciate it. At Aptive, we’re glad to hear your service professional was able to answer all your questions, that kind of clear communication is something we truly value. Making sure you feel informed and confident about the service is a big part of what we do, so you can feel like everything is fully handled without any uncertainty. Thank you for choosing Aptive and trusting us to keep things handled for your home.

-Jasmine

Rated 5 out of 5 stars

Bob did a great job

Bob did a great job. Told me what he was going to do

8 April 2026
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Reply from Aptive Pest Control - Minneapolis

Thanks for taking the time to share this feedback with us, Alan! We’re glad to hear Bob did a great job and clearly communicated the service before getting started. It's always a pleasure to handle your pest control needs, and we appreciate having you as a part of Aptive!

-Alexis

Rated 5 out of 5 stars

Omar did a very thorough job

Omar did a very thorough job. Loved the pictures.

7 April 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Melody,

We’re thrilled to hear Omar did a thorough job and that you appreciated the photos! At Aptive, we take pride in handling every detail with care and keeping you informed every step of the way. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Recommended

Friendly staff, reliable service.

7 April 2026
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Reply from Aptive Pest Control - Minneapolis

Thanks for taking the time to share this, Lloyd! We're thrilled to hear that you found our team to be so friendly and our service to be reliable. Providing the best treatments available is our priority, and your feedback reaffirms the hard work we put in every day. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful you've chosen Aptive to handle your pest control needs!

-Alexis

Rated 5 out of 5 stars

Andrew was thorough

Andrew was thorough, informative and courteous.

25 February 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Helen,

Thank you for sharing your experience! We’re so glad to hear Andrew was thorough, informative, and courteous. At Aptive, we take pride in making sure every detail is handled with care, and it’s great to know that commitment was reflected in your service.

-Jasmine

Rated 5 out of 5 stars

Great job

Great job!
Thank you

2 April 2026
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Reply from Aptive Pest Control - Minneapolis

We really appreciate your 5-star feedback, May. Thank you! It’s great to hear everything was handled well and that you had a positive experience with the service. Your satisfaction means the world to us, and we're grateful to have you as a part of Aptive!

-Alexis

Rated 5 out of 5 stars

Technician was pleasant

Technician was pleasant, on time, spent a reasonable amount of time for treatment, and listened to my specific concerns.

25 March 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Jana,

We’re glad to hear our service professional was pleasant, punctual, and attentive to your specific concerns! At Aptive, we take pride in handling every service with care and precision, making sure your home is protected and your needs are addressed. Thank you for trusting us, we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars

Our technician Lizzy was great

Our technician Lizzy was very friendly and knowledgeable. She did a great job and made sure all of our concerns were handled.

29 March 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Jeff & Kate,

Thank you for sharing your experience! We’re thrilled to hear that Lizzy was friendly, knowledgeable, and thorough in addressing all of your concerns. At Aptive, we take pride in making sure every detail is handled, so it’s wonderful to know she delivered that level of care.

We appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!

-Jasmine

Rated 5 out of 5 stars

Always there

15 March 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Ines,

Thank you for sharing your feedback! We’re so glad to hear that our team has been reliable and always there when you need us. At Aptive, we strive to make every service prompt, professional, and properly handled so you can feel confident your home is protected.

We truly appreciate you choosing Aptive, and you can always count on us, we’ve got it handled.

-Jasmine

Rated 2 out of 5 stars

Company is generally on the shady side

Company is generally on the shady side. They want to do treatments in the winter and dormant months, which IMO is in bad faith. Not easy to cancel or reschedule appointments. Debatable efficacy.

28 March 2026
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Reply from Aptive Pest Control - Minneapolis

Thank you for sharing your feedback with us, Chris. We’re sorry to hear your experience has felt frustrating, especially around scheduling, cancellation flexibility, and how treatments are timed throughout the year. We understand how important it is to feel confident in both the service approach and the results.

Our goal is to align treatments with seasonal pest activity to help reduce issues before they become more active, but we also recognize that expectations around timing and effectiveness can vary.

If you’d like us to take a closer look at your account or walk through your concerns in more detail, please email socialmedia@goaptive.com with your service address. We'd be happy to help with anything we can!

-Alexis

Rated 5 out of 5 stars

Top notch!

Excellent services!

20 March 2026
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Reply from Aptive Pest Control - Minneapolis

We love to hear this, Claudette! Providing exceptional service every time we're at your home is our goal, and it's wonderful to know that you've been satisfied. Thanks for being the best part of Aptive!

-Alexis

Rated 5 out of 5 stars
Aptive Pest Control - Minneapolis logo

Reply from Aptive Pest Control - Minneapolis

Hi there,

Thank you for the great feedback! We’re so glad to hear you’ve had a positive experience with both our service and our team.

At Aptive, we take pride in making sure everything is handled with care and professionalism from start to finish. We truly appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

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