First: being greeted in a warm friendly manner Second: prompt concise explanation of procedures of service Third: a willingness to do more with a truly positive attitude. Fourth: she inspired trus... See more
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See what reviewers are saying
The man that came to my house on May 20, 2026 moved my dogs toys around making sure the spray didn’t get to it, also took special care to empty their water bowls and ensure not to spray there. Also ac... See more
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Alex was here 5/6/2026 to treat our property for insects, mosquitoes, spiders and mice around the outside of the house, He was pleasant to talk to, professional, and made sure to answer any and all m... See more
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We ended up needing three appointments to take care of our hornet/wasp nest problem. The first tech did not do a complete job at all. The second tech was sent out to correct the problem - I don't... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
16610 W Rogers Dr., 53151, New Berlin, WI, United States
- 12626240344
We overthink pests so you don't have to.
4.3
Excellent
213 reviews
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I like the fact that he takes pictures
I like the fact that he takes pictures of the work he’s doing around my house and also that he sends a text to let me know when he’s on his way, when he pulls up, and when he’s done. I’ve also notice almost zero bugs in my house ever since they started treating my property.
10 April 2026
Reply from Aptive Pest Control - Milwaukee
Thanks for sharing this, Curt! It’s great to hear that the communication updates and photo documentation have made the service feel more transparent and convenient for you. We’re also glad to know you’ve seen such a significant reduction in pests since starting treatment. That’s exactly the kind of result we aim for, and we're grateful to have you as a part of Aptive!
-Alexis
Overcharged me/ should have been $69…
Overcharged me/ should have been $69 instead they changed be $75. Called them and they said I should receive a refund for the overage and I still haven't received it in my bank account
3 April 2026
Reply from Aptive Pest Control - Milwaukee
Hi Kirk & Samantha,
Thanks for taking the time to share this, and I’m really sorry for the frustration around the billing and refund delay. I completely understand how important it is to have charges match what was quoted and to receive any promised refund promptly.
At Aptive, we aim for everything on the account side to be clear and accurate, and when a correction is made, it should absolutely be followed through without delay. That’s not the experience we want for you.
We’d like to get this handled for you as quickly as possible. Please reach out to us at socialmedia@goaptive.com so we can review your refund status, confirm the details, and make sure this is resolved right away.
-Jasmine
Services wrong house
My service was done at the wrong house. I have never had an issue till this service. I contacted the office for a refund.
10 April 2026
Reply from Aptive Pest Control - Milwaukee
Hi Nikki,
Thanks for taking the time to share this, and I’m really sorry to hear about what happened with your recent service. Having a visit completed at the wrong location is a serious mix-up, especially given your otherwise positive history with Aptive, and I completely understand your frustration.
At Aptive, we expect every service to be completed accurately and at the correct home, so this is not the standard we aim for. I’m glad you’ve already reached out to our office regarding a refund, and we’d like to make sure this is fully reviewed and taken care of properly.
Please know we’re actively working to get this handled and corrected for you, and we appreciate you bringing it to our attention so we can make it right.
-Jasmine
Ryan explained all he was going to do…
Ryan explained all he was going to do and asked and answered all my questions.
10 April 2026
Reply from Aptive Pest Control - Milwaukee
Hi Greg,
Thank you for sharing this thoughtful feedback! We’re really glad to hear Ryan took the time to clearly explain the service and answer all your questions.
At Aptive, we believe transparency and communication are just as important as the work itself, so it’s great to know you felt informed and comfortable throughout the visit. We’re happy to have everything handled in a way that gave you confidence in the service. We truly appreciate you trusting us with your home!
-Jasmine
Reply from Aptive Pest Control - Milwaukee
We really appreciate you taking the time to share this, Shannon! It’s great to hear that our service professional was prompt and friendly during your visit and provided a positive overall experience. Consistent, courteous service is something we truly value. Thank you for being a valued part of Aptive and for choosing us to handle your pest concerns!
-Alexis
Perfect...
I was not home when the technician arrived at my house. However, he text me that he was here and we communicated by texting back and forth. My neighbor had a conversation with him and the neighbor told me the Tech was really nice..
25 March 2026
Reply from Aptive Pest Control - Milwaukee
Hi Judy,
Thank you for sharing your experience and for being part of the Aptive community! We’re glad to hear your service professional kept you updated while you were away and made communication easy through text. That kind of follow up helps ensure everything is handled smoothly, even when you’re not home.
It’s also great to hear he made such a positive impression on your neighbor as well. Thank you for choosing Aptive and trusting us to help keep things handled around your home!
-Jasmine
It’s always a different technician
It’s always a different technician, so you have to go over the areas of concern.
They never give you a window of arrival time, so you have to waste a day waiting.
One visit is first thing in the morning and the next is late in the afternoon.
25 March 2026
Reply from Aptive Pest Control - Milwaukee
Thank you for taking the time to share your feedback with us, Larry. We sincerely apologize for any inconvenience you've experienced with our service. We understand how important it is to have consistency and clear communication regarding our visits and arrival times. Your comments are invaluable in helping us improve our scheduling process and ensure a more seamless experience for our customers.
We appreciate your patience and hope to provide a more satisfactory service in the future. If there's anything specific you'd like to discuss, please feel free to reach out to us directly at socialmedia@goaptive.com, including your service address. We'd be happy to help in any way we can!
-Alexis
The technician was polite and…
The technician was polite and informative. She also told me exactly what was going to happen and showed me the pictures
19 March 2026
Reply from Aptive Pest Control - Milwaukee
Hi there,
Thank you for sharing your experience! We’re glad to hear that your Aptive service professional was polite, informative, and took the time to show you exactly what was happening with the pictures.
Clear communication and thorough service are how we make sure everything is handled the right way. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
Very attentive to details
Very attentive to details. Personalized service. Did not try to oversell any products.
22 March 2026
Reply from Aptive Pest Control - Milwaukee
Hi John,
Thank you for taking the time to share your experience! We’re glad to hear that our Aptive team provided attentive, personalized service without any unnecessary upselling.
Providing thoughtful, detail-oriented care is how we make sure everything is handled the right way. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
Have only had good and positive…
Have only had good and positive interactions w/ servicing personnel. Very personable and thorough in their work.
13 March 2026
Reply from Aptive Pest Control - Milwaukee
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that your interactions with our service team have been positive and that you find them personable and thorough. At Aptive, we take pride in providing not only effective pest control but also a friendly and professional experience for every customer.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable, high-quality service for your home.
-Jasmine
Outstanding
Joseph did an outstanding job treating our home. He was very personable and professional explaining everything he was doing. Very thorough job.
11 March 2026
Reply from Aptive Pest Control - Milwaukee
Hi Susan,
Thank you for sharing your feedback! We’re thrilled to hear that Joseph did an outstanding job and provided personable, professional service while thoroughly treating your home. At Aptive, we take pride in having service professionals who combine effective pest control with clear communication, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Very easy and very convenient.
6 March 2026
Reply from Aptive Pest Control - Milwaukee
Hi Heather,
Thank you for sharing your feedback! We’re glad to hear that your experience with Aptive has been easy and convenient. At Aptive, we strive to provide professional, reliable, and hassle-free pest control, and it’s wonderful to know our efforts have made a difference for you. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Terrible experience
Service prices have gone up, my service scheduling is automated to be more often then what I originally wanted so it is costing me more annually then expected. The service is so basic.....spray some things, wipe your awnings, and refill your bait stations. Only go inside the home if you ask them to, and when the tech does they have no recollection of previous services so they have no idea how to treat the home. Seems to be a new tech almost each and every service... reqdy to move on for sure as I still had mice issues this winter and last summer was a struggle to get them to treat my yard. Different answers from different techs as to what they are supposed to do. Such a bad experience. The only thing I have noticed that is a good comment is less bugs inside my home. Still have the occasional Asian beetles and stink bugs. But not much else. Had a wasp nest in my roof, they weren't willing to treat so I had to hire a 3rd party company that cost an extra 300 dollars. Just a joke of a service.
26 February 2026
Reply from Aptive Pest Control - Milwaukee
Hi James,
Thank you for taking the time to share such detailed feedback. It’s clear this experience has been frustrating, and that’s not the kind of experience we want anyone to have with Aptive.
We understand how concerning it can be when service frequency and pricing feel different from what you originally expected. Scheduling and treatment plans should always be clearly communicated, and you should feel confident about what services are being performed and why. Hearing that you’ve received different answers from different service professionals, and that consistency has been lacking, is something we take seriously.
It’s also disappointing to hear that you continued experiencing issues with mice and had difficulty getting the yard treated when you felt it was needed. At Aptive, our goal is to provide reliable, thorough pest management that addresses the concerns around your home, and your feedback shows that your experience hasn’t reflected that. While some pests, including seasonal invaders like Asian beetles and stink bugs, can still appear occasionally, we want customers to feel that their concerns are being addressed with clear communication and follow-through.
We do appreciate you mentioning that you’ve noticed fewer bugs inside your home, though we recognize that doesn’t outweigh the other frustrations you described. Your comments about service expectations, service professional familiarity with past treatments, and communication between visits are all valuable and help us identify where improvements are needed.
We’d truly appreciate the opportunity to review your account, including the service schedule, treatment notes, and the concerns you raised about mice and exterior pest activity. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can take a closer look and see what options may be available moving forward. Thank you for sharing your experience and for giving Aptive the chance to address these concerns.
-Jasmine
Great service
Great service. Asked what we wanted or noticed from last application. Very pleasant and personable. A great representation of the company!!
4 March 2026
Reply from Aptive Pest Control - Milwaukee
Hi Frank,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive service professional provided great service, listened to your observations, and delivered a pleasant, personable experience. Representing Aptive with professionalism and care is always our goal, and it’s wonderful to know our team made a positive impression. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
Matthew notified me when has was on his…
Matthew notified me when has was on his way and touched base with me when he arrived. He sent me pictures of what he did along with an explanation. He did his job professionally and quietly.
3 March 2026
Reply from Aptive Pest Control - Milwaukee
Hi Allen,
We’re so glad to hear about your experience with Matthew. It’s great to know he communicated clearly, shared detailed updates, and completed the service professionally and respectfully. At Aptive, we pride ourselves on providing thorough service while keeping our customers informed, and it’s wonderful that Matthew’s approach reflected that. Thank you for trusting Aptive to protect your home, and we look forward to continuing to provide reliable, high-quality service.
-Jasmine
Service techs and service good
Service techs and service good. I did not like having a one-year contract, especially during winter. I was also told that they could service our second residence in Princeton WI and was later told they could not provide service in that area.
28 February 2026
Reply from Aptive Pest Control - Milwaukee
Hi Lynn,
Thank you for taking the time to share your experience. I’m glad to hear that you were pleased with the service provided by our service professionals. At Aptive, we strive to deliver professional, effective, and thorough service at every visit.
I completely understand your frustration with the one-year contract and the confusion regarding service at your second residence. We aim to provide clear information upfront, and I’m sorry for any misunderstanding about coverage in Princeton, WI. Your feedback is important and helps us improve how we communicate service options and coverage areas to our customers.
If you’d like, please reach out to us directly at socialmedia@goaptive.com so we can review your account and ensure your service plan aligns with your needs. We appreciate your trust in Aptive and the opportunity to make your experience better.
-Jasmine
Poor listening skills
Your service managers need to communicate better.
I only want quarterly service. Yet them try to service me 6 times per year. I am experiencing this 6 times a year for the 2nd time. After they said this would never happen again!!
I will not recommend this pest control company to anyone.
20 February 2026
Reply from Aptive Pest Control - Milwaukee
Hi Rich,
Thank you for sharing your experience with us. I completely understand how frustrating it must be to request quarterly service and continue receiving visits more frequently than expected. At Aptive, we strive to provide service that fits our customers’ needs, and I’m truly sorry that our communication fell short and this has happened more than once.
We take feedback like yours seriously and want to make this right. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, ensure your service schedule is properly updated to quarterly, and prevent this from happening in the future. Your feedback helps us improve, and we’re committed to delivering the reliable and customized service that Aptive is known for.
Thank you again for letting us know, and for giving us the opportunity to make this right.
-Jasmine
Friendly workers
Friendly workers. They know my yard. They let me know what they've done. They ask if there's anything more they can do. They will come back intermittently without charge if I need them to do something else.
26 February 2026
Reply from Aptive Pest Control - Milwaukee
Hi Judie,
Thank you for sharing your experience with Aptive. We’re glad to hear our team is friendly, knowledgeable about your yard, and proactive in keeping you informed. Providing attentive, thorough service and going the extra mile is always our goal, and we appreciate having you as part of the Aptive neighborhood.
-Jasmine
Communicate well
Communicate well, work seems to be thorough, provides a report on work done, inquires if there is anything more they need to do, always courteous.
25 February 2026
Reply from Aptive Pest Control - Milwaukee
Hi Janet,
Thank you for sharing your experience! We’re thrilled to hear that your Aptive service professional communicated clearly, conducted thorough work, and kept you informed every step of the way.
At Aptive, we aim to provide service that’s both effective and attentive, making sure your home’s needs are addressed while keeping you in the loop. We truly appreciate you choosing Aptive and being part of our community, it means a lot to our team.
-Jasmine
The people are good at what they do.
I like how the people are able to explain what they are doing and how the treatments work. Another thing I like is if there are any issues that come up in between normal services they will come out for free to address them.
20 February 2026
Reply from Aptive Pest Control - Milwaukee
Hi Rich,
Thank you for sharing your experience! We’re glad to hear that our team’s thorough explanations and transparency about treatments are making a difference for you. At Aptive Environmental, we believe it’s important for our customers to understand the work we’re doing and how it protects their home.
It’s also great to know that our commitment to addressing any issues between regular services is appreciated. Providing responsive, reliable support is a core part of how we care for our customers and their homes.
We truly appreciate you choosing Aptive and trusting us to keep your home protected!
-Jasmine
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