First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed m... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed m... See more
Company replied
After 5 years of using Aptive, I don’t recall having the same tech twice. Do employees not stay with Aptive? Some tech’s are very professional while some really lack. I want the same pro tech to... See more
Company replied
William arrived to the house and got right to work. He explained a few things about plug in once we asked him flies and other flying bugs that come in when the door is open. He was very knowledgea... See more
Company replied
Aptive has always been efficient is the treatments of the outside of our house. We have not had any insect issues since we started using the service. I appreciate that they use chemicals that are pe... See more
Company replied
Get a quote
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
2551 East Loop 820 North, 76118, Fort Worth, Texas, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Listened to my needs and delivered my items except did not replace 1 wasp trap that was on the ground and I always have ants

Reply from Aptive Pest Control - Fort Worth
After 5 years of using Aptive, I don’t recall having the same tech twice. Do employees not stay with Aptive? Some tech’s are very professional while some really lack. I want the same pro tech to come each time!
Have had repeated problems with appointments. Constantly have been notified I have an appointment (1-2 months) than my actual appt. Is this a way to upsell? I always have to call Aptive and correct them. Quite frustrating!
Looking for a company that delivers professionalism, accuracy, and trustworthiness.

Reply from Aptive Pest Control - Fort Worth
First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed my service on Saturday after I had planned to contact the office on Monday, to ask what happened to my scheduled treatment, and the fact I had not received any notice that anyone was even here. Marcus responded that I was not the first, nor the only one having that concern. The extra time spent has already been worth it.

Reply from Aptive Pest Control - Fort Worth
They never come when they have told me they would be here. I have repeated over and over to spray nothing in my yard and they still do. I keep the gates locked so they can’t get in, but found one inside on the next to most recent time spraying my wasps. I have said over and over don’t spray the wasps. They won’t tell me what’s in the poison they spray. They inserted something in my herb bed for termites and I don’t know if the herbs are safe to use at this point. There is no person I can call to complain about the service except a phone service in either Columbia or India, I can’t tell which. The English is not good. I hate this company and this service.

Reply from Aptive Pest Control - Fort Worth
Aptive guys always do a through job spraying our yard and interior of our home.

Reply from Aptive Pest Control - Fort Worth

Reply from Aptive Pest Control - Fort Worth
All the agents that come to our house do a great job.They are all very kind and knowledgeable and do exactly what we ask them to do.We have always had a good experience with them..we would highly recommend them to our family and friends!! Thank you..

Reply from Aptive Pest Control - Fort Worth

Reply from Aptive Pest Control - Fort Worth
James told us what treatment he was applying (the service) and explained why (the technology). We really appreciate the communication.

Reply from Aptive Pest Control - Fort Worth

Reply from Aptive Pest Control - Fort Worth
Always listen to my need. I never have a problem because they always hop right on it.

Reply from Aptive Pest Control - Fort Worth
William arrived to the house and got right to work. He explained a few things about plug in once we asked him flies and other flying bugs that come in when the door is open.
He was very knowledgeable and professional.

Reply from Aptive Pest Control - Fort Worth
James Hubbard is what made my experience great. Kudos to him for walking me through adding mosquitoe control onto my service. He’s the best!!

Reply from Aptive Pest Control - Fort Worth
Jeancy is a seasoned professional! Always glad to see him. He does a great job!

Reply from Aptive Pest Control - Fort Worth
Quentin was very profession and helped me understand what they were going to do to help us combat the termites.

Reply from Aptive Pest Control - Fort Worth
Aptive has always been efficient is the treatments of the outside of our house. We have not had any insect issues since we started using the service. I appreciate that they use chemicals that are pet freindly.

Reply from Aptive Pest Control - Fort Worth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.