Justin performed the service today. His timeliness and communications were excellent. He let me know when he'd be there and when he left. He followed up with a report.
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Trinity was very respectful and professional. Everything about the treatment was explained thoroughly. We've used Aptive for many years. First in our home in NJ, and now here in SC. We discovered the... See more
Company replied
Johnny did a great job. Showed up when he said he would. Did complete walk around of my Bk property. Reviewed the history of my property. Provided pictures of services performed. Offered cautiona... See more
Company replied
They show up at my house without me being there and without my pets being inside. I still have the black ants which I told them to eliminate and now I have a yellow jacket nest somewhere in my front y... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4215 Stuart Andrew Blvd, Ste D, 28217, Charlotte, NC, United States
- 17046105860
We overthink pests so you don't have to.
4.5
Excellent
233 reviews
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They do a good job
27 February 2026
Reply from Aptive Pest Control - Charlotte
Hi Wayne,
Thank you for sharing your feedback! We’re glad to hear that our team is providing good service. At Aptive, we take pride in delivering professional, thorough, and reliable pest control, and it’s wonderful to know our efforts are meeting your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
The surface was great
The surface was great, but I wish they would tell you if it’s a.m. or p.m. during the day rather than 10 minute. I’ll be there text.
25 February 2026
Reply from Aptive Pest Control - Charlotte
Hi Deborah,
Thank you for sharing your feedback! We’re glad to hear that your service experience was positive. We completely understand how specifying a.m. or p.m. for appointments can make planning your day easier, and we appreciate you letting us know. At Aptive, clear communication is very important to us, and we’ll use your input to help improve the way we notify customers about arrival times. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
Technician did good job communicating…
Technician did good job communicating and protecting my property from pests.
3 March 2026
Reply from Aptive Pest Control - Charlotte
Hi Ken,
Thank you for taking the time to share your experience. We are so glad to hear that your Aptive service professional communicated clearly and took great care in protecting your property.
Providing effective pest protection while also respecting your home is something we take seriously, so it means a lot to know that came through during your service.
Thank you for choosing Aptive and for being a valued part of our community. We look forward to continuing to keep your home protected.
-Jasmine
Reply from Aptive Pest Control - Charlotte
Hi Dan,
We’re glad to hear that your experience with Aptive was professional. Providing reliable, respectful, and knowledgeable service is always our goal, and it’s great to know that came through during your visit. We appreciate you trusting Aptive to protect your home and look forward to continuing to provide top-notch service.
-Jasmine
Professional Service
My experience is that Aptive is very responsive to our needs. Our technician Alex is extremely contentious and professional. He seems to take genuine interest in providing great customer service.
3 March 2026
Reply from Aptive Pest Control - Charlotte
Hi Eric,
We’re thrilled to hear about your experience with Aptive. It’s wonderful to know that our team has been responsive to your needs and that Alex provided such attentive, professional service. We take pride in having service professionals who genuinely care about our customers and their homes, and it’s great to hear that came through during your visits. Thank you for trusting Aptive to protect your home, and we look forward to continuing to provide exceptional service.
-Jasmine
Great Experience!
Great experience overall. The guy that came to our property (Alex) was very knowledgeable and kind. Would recommend him to anyone along with Aptive.
13 February 2026
Reply from Aptive Pest Control - Charlotte
Hi Danny,
Thank you for sharing your experience! We’re thrilled to hear that Alex provided knowledgeable and kind service during your visit. At Aptive Environmental, we take pride in having professional, attentive service professionals who make each visit thorough and positive for our customers.
It’s wonderful to know that your experience with Alex and our team has earned your recommendation. Feedback like yours motivates us to continue delivering high-quality, reliable service. We truly appreciate you choosing Aptive!
-Jasmine
Reply from Aptive Pest Control - Charlotte
Hi Susan,
Thank you for highlighting punctuality, professionalism, and attention to detail. These are exactly the qualities we strive to deliver at every visit, and it’s great to hear your experience reflected that.
At Aptive, we know earning your trust comes down to consistent, thorough service and clear communication. We truly appreciate you choosing us to protect your home and taking the time to share your feedback.
-Jasmine
Reply from Aptive Pest Control - Charlotte
Hi Sanskar,
Thank you for sharing your experience! We’re thrilled to hear that our service was quick, easy, and friendly. At Aptive, we strive to make every interaction simple and positive while keeping your home and yard protected. We truly appreciate you being part of the Aptive neighborhood and look forward to serving you in the future.
-Jasmine
Bay is always thorough and provides the…
Bay is always thorough and provides the best customer service. She has a contagious personality and smile that always warms my day.
14 February 2026
Reply from Aptive Pest Control - Charlotte
Hi Julius,
Thank you for sharing your experience! We’re thrilled to hear that Bay has consistently provided thorough service and excellent customer care. Her positive attitude and friendly demeanor are exactly what we strive for at Aptive, and we’re so glad it brightens your day.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.
-Jasmine
Amazing job !!!
12 February 2026
Reply from Aptive Pest Control - Charlotte
Hi Cristina,
Thank you for sharing your feedback! We’re thrilled to hear that you had an amazing experience with our team. At Aptive, we strive to deliver thorough, professional service that gives our customers peace of mind, and it’s wonderful to know we hit the mark for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Great pest control partners for 6+ years.
They have been very responsive when we've requested additional visits. The pest control specialists are very pleasant and knowledgeable. The sprays and other pest control resources used work well.
10 February 2026
Reply from Aptive Pest Control - Charlotte
Hi there,
Thank you for taking the time to share your experience! We’re thrilled to hear our team has been responsive to your requests and that our pest control specialists are both pleasant and knowledgeable. It’s also great to know that the treatments we use are effective, providing solutions that work is exactly what we aim for at Aptive.
We truly appreciate you choosing Aptive and being part of our community. Your trust means a lot to our team, and we look forward to continuing to provide reliable, high-quality service for your home.
-Jasmine
The professional and knowledge of the…
The professional and knowledge of the service Technician. He explained what his goal was and how he would accomplish the service. He answered my questions and changed his procedure to the input of my desires.
4 February 2026
Reply from Aptive Pest Control - Charlotte
Hi Tom,
Thank you for sharing your experience. We’re glad to hear that your service professional demonstrated knowledge, professionalism, and clear communication throughout the visit. Taking the time to explain the goals, answer your questions, and adjust the procedure based on your input is exactly the type of attentive service we aim to provide at Aptive.
We truly appreciate you choosing Aptive to care for your home and for recognizing the care and flexibility of our team. Your feedback means a lot and motivates us to continue delivering personalized, high-quality service.
-Jasmine
We have been very pleased with Aptive…
We have been very pleased with Aptive Pest Control. Our home was serviced today in the University area. A very bright young lady by the name of Bay was our service rep. She was very nice, professional, asked questions and listened. She addressed all of our concerns, took pictures to show the work she did outside and explained what she did and why on the inside. She set our expectations. I have been very pleased with our service. I see a lot of bad reviews BUT that is not the case in our experience. Glad they came our way some years ago. We have had very good service reps each time.
Respectively,
The Hendersons
3 February 2026
Unprompted review
Reply from Aptive Pest Control - Charlotte
Hi Ernest,
Thank you so much for sharing this, it truly means a lot to us. We’re really glad to hear how positive your experience has been with Aptive, especially during your recent service in the University area. Bay sounds like an excellent example of the kind of service professional we strive to have on every visit, thoughtful, attentive, and willing to take the time to explain the work and set clear expectations. We’ll be sure to pass along your kind words to her.
We also appreciate you pointing out that your experience hasn’t matched some of the negative reviews you’ve seen. Consistent, quality service over time is exactly what we aim for, and it’s great to hear that you’ve had strong service professionals at every visit. Thank you for being part of the Aptive community and for trusting us to take care of your home over the years. We truly appreciate you choosing Aptive.
-Jasmine
Good company
The techs that are sent are very courteous, friendly & informative. Have had no problems with bugs & insects.
23 January 2026
Reply from Aptive Pest Control - Charlotte
Hi Lori,
Thank you for sharing this with us. We’re really glad to hear that your Aptive service professionals have been courteous, friendly, and informative, and even better, that you’ve had no issues with bugs or insects. That kind of consistency is exactly what we aim to deliver. We appreciate you choosing Aptive to care for your home and being part of the Aptive community.
-Jasmine
Our Service Tech Chris did a great job…
Our Service Tech Chris did a great job communicating via text and photos during his most recent visit. We rely on his good service and have never had anything less than excellent visits!
31 January 2026
Reply from Aptive Pest Control - Charlotte
Hi Valerie,
Thank you for sharing your experience. We’re thrilled to hear that Chris continues to provide excellent service and keeps you informed with clear communication and photos during each visit. Attention to detail and consistent care like his is exactly what we strive for at Aptive.
We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to deliver reliable, high-quality service you can count on.
-Jasmine
Josiah did a very good communicating…
Josiah did a very good communicating when he would arrive and asking what we needed to have done. He is very professional and through. All of our requests were handled as expected.
28 January 2026
Reply from Aptive Pest Control - Charlotte
Hi Craig,
Thank you for taking the time to share your experience! We’re glad to hear that Josiah communicated clearly, listened to your needs, and handled all of your requests as expected. At Aptive, we strive to provide service that is both professional and thorough, and it’s great to know that Josiah delivered on that.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Feedback like this means a lot to our team, and we’ll be sure to pass along your kind words to Josiah.
-Jasmine
During the Winter months we do not need…
During the Winter months we do not need the Pest Control.
18 January 2026
Reply from Aptive Pest Control - Charlotte
Hi Bruce,
Thank you for sharing your feedback. We understand that pest activity can vary throughout the year, and we appreciate you letting us know how your needs change during the winter months. At Aptive, we strive to provide flexible service options that fit the unique needs of every home in our neighborhood.
If you’d like, please reach out to us directly at socialmedia@goaptive.com so we can review your account and discuss the best plan for your home during the winter months. We want to make sure your service aligns with your needs and continues to provide value throughout the year.
-Jasmine
Reply from Aptive Pest Control - Charlotte
Hi Teresa,
Thank you for sharing your feedback! We’re glad to hear that our service professional did a great job. At Aptive, we take pride in providing thorough and effective pest protection while making sure every home in our neighborhood feels well cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
Kind and patient techs
Kind and patient techs, keeps to their set policies, it works!
24 January 2026
Reply from Aptive Pest Control - Charlotte
Hi Naomi,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals were kind, patient, and consistent while providing effective pest protection. At Aptive, we take pride in delivering reliable, thorough service while ensuring every customer feels confident and well cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
Great communication
Great communication, great techs. I love getting a heads up to arrival time so I can make sure my 2 old men have a chance to get go out do their jobs and are comfy back in the house when the tech arrives. So much safer for everyone.
16 January 2026
Reply from Aptive Pest Control - Charlotte
Hi Lisa,
Thank you for taking the time to share this and for choosing Aptive. We’re so glad to hear that the communication and heads-up before arrival have made things easier for you and safer for everyone involved, especially your two old men, they sound like important members of the household. Our service professionals aim to be respectful of your space, your schedule, and the comfort of everyone at home, and it’s great to know that’s coming through. We truly appreciate you being part of the Aptive neighborhood and trusting us to take care of your home.
-Jasmine
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