My experience with Aptive Pest Control has been great! Mark completed a service at our house this week and we were very happy with the results. He was on top of communication the entire time and made... See more
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Tech was polite and efficient. SO & I were already outside doing spring cleanup and tech wanted to be sure we wouldn't be disrupting each other's work while also answering questions about what to expe... See more
Company replied
Jerome gave me a 15-30 minute pre-arrival text, showed up on time, and did a great job despite the inclement weather.
They are friendly, reliable and thorough. You can specify specific hot areas/pests and they have the solution with them. Also you can get free touchups if a problem arises between visits.
Company replied
Company details
Written by the company
Aptive Pest Control in Annapolis Junction, MD provides reliable residential pest control services tailored to homes across Howard County. Our local team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your home’s needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Annapolis Junction and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
9090 Junction Dr, Ste 1, 20701, Annapolis Junction, MD, United States
- 14103768839
We overthink pests so you don't have to.
4.1
Great
110 reviews
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Good communication
Advanced notifications and the ability to change dates; technician let me know when he arrived and asked what my needs were, then complied with my requests
22 March 2026
Reply from Aptive Pest Control - Baltimore
Hi Cal,
Thank you for sharing your experience and for choosing Aptive! It’s great to hear that the advanced notifications and flexible scheduling made things easy, and that your service professional took the time to connect with you and tailor the treatment to your needs.
That level of communication and care is exactly what we aim for, making sure everything is handled the right way from start to finish. We truly appreciate you being part of the Aptive community!
-Jasmine
The worst dispatch and service…
The worst dispatch and service operations! They cancel appointments without notification-no text, no call, no email. This is the third cancelled appointment without notice. I will be cancelling my annual contract. This is the kind of low effort service that can kill a market segment.
27 February 2026
Reply from Aptive Pest Control - Baltimore
Hi there,
Thank you for taking the time to share this, I hear how frustrating this has been, especially after multiple cancellations without any communication. That’s not the level of service we want to provide, and I understand why this would lead you to consider canceling.
At Aptive, we’re committed to being reliable and respectful of your time, and it’s clear we haven’t had this handled the way we should have in your case. I’d really appreciate the chance to look into what’s been happening with your appointments and work toward a better resolution.
Please reach out to us directly at socialmedia@goaptive.com so we can review your account and see what went wrong, as well as what we can do to make this right moving forward. We value you being part of the Aptive community and would like the opportunity to turn this experience around.
-Jasmine
Technician was polite and professional
20 March 2026
Reply from Aptive Pest Control - Baltimore
Hi Jim,
Thank you for sharing your feedback! We’re glad to hear that your Aptive service professional was polite and professional during your visit.
At Aptive, we strive to make sure every service is handled with care, attention, and professionalism so you can feel confident in the results. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
Reply from Aptive Pest Control - Baltimore
Hi Michael,
Thank you for taking the time to share your experience! We’re glad to hear that our Aptive service professional provided a job well done.
At Aptive, we take pride in making sure every service is handled thoroughly and professionally, so our customers can feel confident in the results. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
Jerome promptly alerted me that he’d be…
Jerome promptly alerted me that he’d be arriving. He was open and listened to my requests to treat some hot spots. He also took note of where I asked that he not apply treatment as we have four dogs. It’s always about the technicians as they sre the face of any company or organization. Jerome hit ot out of the park in my opinion.
12 March 2026
Reply from Aptive Pest Control - Baltimore
Hi Tom,
Thank you for sharing your experience! We’re thrilled to hear that Jerome provided such attentive and thoughtful service, taking the time to listen to your requests, address hot spots, and respect areas where treatment wasn’t needed for your pets. At Aptive, we know our service professionals are the face of our company, and it’s wonderful to hear that Jerome exceeded your expectations. We’ll be sure to share your kind words with him, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Great company!
28 February 2026
Reply from Aptive Pest Control - Baltimore
Hi Karen,
Thank you for sharing your feedback! We’re thrilled to hear that you’ve had a positive experience with Aptive. We take pride in providing professional, reliable, and thorough pest control, and it’s wonderful to know our efforts are making a difference. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Reply from Aptive Pest Control - Baltimore
Hi Bob,
Thank you for sharing your feedback! We’re glad to hear that Thomas provided courteous and professional service. At Aptive, we take pride in delivering attentive, reliable, and thorough pest control, and it’s wonderful to know our team made a positive impression. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Great service
26 February 2026
Reply from Aptive Pest Control - Baltimore
Hi Kevin,
Thank you for your feedback! We’re glad to hear you had a great experience with your Aptive service. Our team works hard to provide thorough and dependable pest control, and it’s always rewarding to hear when that effort makes a difference. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
treatment was effective
The treatment was effective and got rid of the annoying ants and wasps that made our home - “insect city.”
3 March 2026
Reply from Aptive Pest Control - Baltimore
Hi Carlos,
We’re thrilled to hear that your Aptive treatment was effective in tackling the ants and wasps in your home. Providing thorough and reliable pest control is our top priority, and it’s great to know we could turn your “insect city” back into a comfortable, protected space. Thank you for trusting Aptive to protect your home, and we look forward to continuing to keep your space safe and comfortable.
-Jasmine
It Makes A Difference
We have had Aptive for 4 years. The services they provide make a noticeable difference in our home. We would get your typical small bugs, and there is much less in/around the house throughout the seasons. It’s worth my wife’s peace of mind knowing she’s not scared to go around the corner, especially in areas like the basement.
27 February 2026
Reply from Aptive Pest Control - Baltimore
Hi there,
Thank you for sharing your experience and for being a valued Aptive customer for the past four years! We’re thrilled to hear that our service has made a noticeable difference in your home and helped reduce the presence of small bugs throughout the seasons.
At Aptive, we take pride in providing thorough, reliable, and proactive pest control that gives our customers peace of mind. It’s wonderful to know that our efforts help make your home a more comfortable and worry-free space. We truly appreciate your trust in Aptive and look forward to continuing to protect your home for years to come.
-Jasmine
Very Controlling
Cannot cancel a visit from the 'goaptive' website it only allows you to reschedule at most a week out. Then when I tried to cancel the whole service, I had to call customer service and the representative would not cancel the service until I threatened legal action.
14 December 2025
Reply from Aptive Pest Control - Baltimore
Hi Andy,
Thank you for sharing this feedback. What you described is not the experience we want anyone to have with Aptive, and I understand how frustrating that must have been.
Managing your service through GoAptive should be simple. If the website only allowed limited changes, that’s something we need to review. You should never feel restricted when trying to make updates to your account.
I’m also concerned to hear about your call experience. No customer should feel pressured or that they have to escalate matters just to have a cancellation processed. That’s not the standard we hold ourselves to.
We’d appreciate the opportunity to look into this further. If you’re willing, please reach out to us directly at socialmedia@goaptive.com with your service details so we can review what happened and make it right.
-Jasmine
Timely and effective treatments… no…
Timely and effective treatments… no pest infestation on our property.
12 February 2026
Reply from Aptive Pest Control - Baltimore
Hi Debra,
Thank you for sharing your experience. We’re glad to hear that our treatments were timely and effective, and that your property has remained protected. At Aptive, delivering reliable results and protecting your home from unwanted pests is our top priority.
We truly appreciate you choosing Aptive, and feedback like yours motivates our team to continue providing thorough, professional service at every visit.
-Jasmine
They should not have come out yesterday…
They should not have come out yesterday because they could not do a complete service because of the snow.Should have done it on another day.I guess i still have to pay for the service.
31 January 2026
Reply from Aptive Pest Control - Baltimore
Hi George,
Thank you for sharing this feedback. I can understand why it would be frustrating to have service completed on a day when weather conditions limited what could be done. At Aptive, our goal is always to provide thorough, effective service, and it’s completely reasonable to question the value when snow impacts access to certain areas.
While some parts of the treatment can still be completed safely in winter conditions, we never want you to feel like you’re paying for something that didn’t fully meet expectations. Your feedback is important, and it helps us review how service timing and communication around weather-related limitations are handled.
We’d really appreciate the opportunity to look into your account and review what was completed during that visit. Please reach out to us at socialmedia@goaptive.com so we can go over the details with you and make sure everything is handled appropriately.
Thank you for being part of the Aptive neighborhood and for taking the time to share your experience.
-Jasmine
Technician spent almost no time on…
Technician spent almost no time on site. Did not service interior or garage, which was opened. Homeowner is home at time of appointment. Technicians routinely do not interact with owner so they can get out of the site quickly. The Aptive says if you need something call. All-day appointments are not feasible to anticipate and hope you can grab a technician. Will not recommend Aptive in the future.
24 January 2026
Reply from Aptive Pest Control - Baltimore
Hi there,
Thank you for taking the time to share your experience. I’m very sorry to hear that your recent service visit did not meet the high standards we strive for at Aptive. It’s clear that your expectations for thorough service and communication were not met, and I understand how frustrating that must be, especially when you were home and ready to provide access.
At Aptive, we take pride in making sure our service professionals thoroughly address each area of concern and communicate with homeowners throughout the visit. I’d like the opportunity to review your account and the details of your visit to ensure this is addressed and corrected.
Please reach out to us directly at socialmedia@goaptive.com so we can discuss your experience and work toward making this right. We genuinely appreciate your feedback, as it helps us improve our services and ensure every home in the Aptive neighborhood receives the care it deserves.
-Jasmine
They come when they tell you
15 November 2025
Reply from Aptive Pest Control - Baltimore
Hi Mary,
Thank you for sharing this and for choosing Aptive. We know how important it is to be able to rely on the timing we communicate, and we’re glad that’s been your experience with our service professionals. Showing up when we say we will is a big part of building trust, and we appreciate you being part of the Aptive neighborhood.
-Jasmine
disappointed
While costs increase, technicians spend less and less time on site. Last treatment was 5 minutes, if that.
15 January 2026
Reply from Aptive Pest Control - Baltimore
Hi Brian,
Thanks for sharing this feedback. We completely understand why a shorter visit, especially alongside rising costs, would feel frustrating. At Aptive, our goal is always to provide thorough, effective treatments, not rushed ones. While some services can be completed efficiently depending on the season and pest activity, your experience matters, and it’s important to us that the time on site reflects the value you expect. We’d appreciate the opportunity to take a closer look at your account, review the recent service, and make sure your home is getting the attention it deserves. Please feel free to reach out to us directly at socialmedia@goaptive.com so we can talk through this and make things right. Thank you for being part of the Aptive neighborhood, we truly value your feedback and your trust in Aptive.
-Jasmine
They are always very thorough when…
They are always very thorough when treating the property ... including cleaning away cobwebs!! The ants and spiders don't stand a chance to get indoors. Thanks for keeping us clean!
31 December 2025
Reply from Aptive Pest Control - Baltimore
Hi Barbara and Scott,
Thank you for sharing your feedback! We’re thrilled to hear that our team’s thoroughness, including those extra touches like cleaning away cobwebs, has made a difference in keeping ants and spiders out of your home. At Aptive, we take pride in providing effective, comprehensive pest control while making sure our customers feel confident and comfortable in their homes. We truly appreciate you choosing Aptive and for trusting us to care for your property.
-Jasmine
Reply from Aptive Pest Control - Baltimore
Hi Melody,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our team has been thorough and communicative during your service visits.
At Aptive, we strive to provide professional, attentive, and reliable service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.
Received Great Service
Tyler treated the areas requested and was prompt in providing the service. He was very professional and courteous.
13 December 2025
Reply from Aptive Pest Control - Baltimore
Hi there,
Thank you for sharing this feedback. We’re glad to hear Tyler took care of the areas you requested and made the experience a positive one. Being prompt, professional, and courteous is exactly what our service professionals at Aptive strive for, and it’s great to know Tyler delivered on that. We really appreciate you choosing Aptive and being part of the Aptive neighborhood.
-Jasmine
Technician is always friendly and…
Technician is always friendly and checks areas of concern when he comes out.
27 November 2025
Reply from Aptive Pest Control - Baltimore
Hi Allison,
Thank you so much for sharing your experience! We’re thrilled to hear that your service professional consistently provides friendly, attentive service and addresses any areas of concern during each visit. At Aptive, we take pride in delivering both effective pest control and a positive customer experience, and it’s wonderful to know that shows. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
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