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Aptive Pest Control - Atlanta Reviews 

176
TrustScore 4.5 out of 5

4.4

1960 Parker Ct, 30087 Stone Mountain, GA, US


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See what reviewers are saying

Rated 5 out of 5 stars

The time I've had with the company, I wasn't as satisfied because sometimes the people who came to do the work wouldn't execute the job correctly. But the last man who came at the end of May, his name... See more

Company replied

Rated 5 out of 5 stars

Jared was very professional, asking questions about what he needed to focus on, if we had seen any insects inside or outside etc. He was very thorough and detailed spraying where I asked to, took car... See more

Company replied

Rated 5 out of 5 stars

The service provided by Aptive is great. The technicians are respectful, friendly, and communicative. They will send a text before arriving and always ask if we have any new and/or specific areas that... See more

Company replied

Rated 5 out of 5 stars

My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 1960 Parker Ct, 30087, Stone Mountain, GA, United States

  • 14048825498
Promotion box for Aptive Pest Control - Atlanta

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

176 reviews

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4.4

All reviews

(176)

27,905 reviews in the last 12 months

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Rated 5 out of 5 stars

Attention to detail and personal…

Attention to detail and personal service.

9 June 2025
Aptive Pest Control - Atlanta logo

Reply from Aptive Pest Control - Atlanta

Hi there,

Thank you for recognizing the attention to detail and personal service our team provides. At Aptive, we believe that caring for each customer’s unique needs is key to effective pest control. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Rated 4 out of 5 stars

Very professional

Very professional. Listen to what your needs are. I don’t like they sen different people all time. I rather have same person come out.

28 May 2025
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Reply from Aptive Pest Control - Atlanta

Hi Sarah,

Thanks for your feedback and for choosing Aptive. We’re glad our team is professional and listens to your needs.

We understand wanting the same service professional each time, and we do our best to accommodate that when possible. Please reach out at socialmedia@goaptive.com if you’d like us to note your preference.

Your satisfaction means a lot to us at Aptive!

-Jasmine

Rated 5 out of 5 stars

Thanks Tim!

Tim Wilson serviced our property today - he did a great job from start to finish - he let me know when he was on the way - he was very thorough and made sure to address any concerns we had, and he sent photos and an awesome summary of the treatment after it was completed!

29 May 2025
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Reply from Aptive Pest Control - Atlanta

Hi Robin,

Thanks so much for sharing your experience! We’re really glad Tim Wilson could provide such a thorough and communicative service from start to finish. At Aptive, we take pride in making sure our team keeps you informed every step of the way and addresses your concerns with care. We’ll be sure to pass along your kind words to Tim—he’ll be happy to hear it! Thanks again for being part of the Aptive community.

-Jasmine

Rated 4 out of 5 stars

Pests

For inside, pest control has been great
For outside, mosquito control is not so great, mosquitoes still everywhere. Should do an more concentrated spraying

22 May 2025
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Reply from Aptive Pest Control - Atlanta

Hi there,

Thanks for sharing your honest experience—we really appreciate it. We're glad to hear the interior pest control has been working well for you! As for the mosquitoes, we totally understand how frustrating it is to still be dealing with them, especially when you’re trying to enjoy your outdoor space. Our treatments are designed to significantly reduce mosquito activity, so if you're still seeing heavy presence, we'd love the chance to reassess and provide a more targeted approach. Feel free to reach out to us at socialmedia@goaptive.com with your account info—we’ll make sure your concerns are addressed and get a plan in motion to help you enjoy a bite-free yard. Thanks again for being part of the Aptive family!

-Jasmine

Rated 1 out of 5 stars

NOT pet safe or effective products!

Makes 4 of my 6 dogs sick multiple times for up to four days even after allowing to dry for 1.5-4 hours after application! This company's products are NOT pet safe!!!!!! And we still have all the bugs supposed to treat for after 2 spray applications and one granules application between due to still having bugs!

21 May 2025
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Reply from Aptive Pest Control - Atlanta

Hi Erin,

Thank you for taking the time to share this with us. We're truly sorry to hear that your pets experienced any discomfort after our treatments -- that's incredibly upsetting, and we know how important it is to keep your furry family members safe and healthy.

At Aptive, we use products that are professionally formulated and applied with great care to meet regulatory safety standards, but every home and pet is different, and we never want you to feel like your concerns are being overlooked. We also understand how frustrating it must be to still be dealing with pest issues after multiple treatments - especially when you're trusting us to help create a healthier home.

We'd really appreciate the opportunity to make this right. Our team would like to review your account in more detail, answer your questions about the treatments used, and figure out the best path forward -- whether that's retreating your property, adjusting the treatment approach, or discussing alternatives that better suit your pets' sensitivities.

Please reach out directly at socialmedia@goaptive.com if you're open to it - we're here to help and want to turn this around for you.

-Jasmine

Rated 5 out of 5 stars

The person who sprayed was very…

The person who sprayed was very professional and pleasant

1 May 2025
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Reply from Aptive Pest Control - Atlanta

Hi there,

Thank you so much for sharing your experience with us. We're thrilled to hear that your service professional made a positive impression -- being both professional and pleasant is exactly what we aim for at Aptive. It means a lot to know that you felt well taken care of. We're grateful to have you as part of the Aptive family and look forward to continuing to protect your home with the care and respect you deserve!

-Jasmine

Rated 5 out of 5 stars

My rep was very respectful and helpful

My rep was very respectful and helpful. He had an answer for all of my questions and did a great job.

27 April 2025
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Reply from Aptive Pest Control - Atlanta

Hi Angela,

Thank you so much for sharing your experience! We’re thrilled to hear that your service professional was able to provide the answers you needed and delivered such great service. At Aptive, respect and helpfulness are at the heart of what we do, and it’s wonderful to know that your rep embodied those values. We truly appreciate you being part of the Aptive family, and we’ll continue to work hard to keep your home protected!

-Jasmine

Rated 5 out of 5 stars

on time and efficient

On time and efficient

6 May 2025
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Reply from Aptive Pest Control - Atlanta

Hi Sybille,

Thank you for your feedback! We’re so glad to hear that our team was able to meet your expectations with timely and efficient service. At Aptive, we strive to make every visit as smooth and effective as possible, and it’s great to know we’ve succeeded in doing that for you. We appreciate your support and look forward to continuing to serve you!

-Jasmine

Rated 5 out of 5 stars

The service person is always helpful…

The service person is always helpful and will spray inside around the fireplace if I have seen a roach.

1 May 2025
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Reply from Aptive Pest Control - Atlanta

Hi Mary,

Thank you so much for sharing your feedback! We're so glad to hear that your service professional has been helpful and attentive to your needs, especially when it comes to those extra details like spraying around the fireplace. At Aptive, we believe in going above and beyond to make sure your home is comfortable and your experience is as stress-free as possible. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide excellent service!

-Jasmine

Rated 1 out of 5 stars

Cancelled membership and was never told…

Cancelled membership and was never told about a fee and now I owe them 300$ and don’t even live at the house anymore. Beyond awful experience

18 October 2024
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Reply from Aptive Pest Control - Atlanta

Hi Riggs,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our cancellation policy left you feeling frustrated, especially during a transition like moving homes. At Aptive, we aim to be as clear as possible about service terms, and we regret that this wasn’t better communicated in your case. We’d really like the chance to review your account and see what we can do to help make things right. Please reach out to us directly at socialmedia@goaptive.com at your earliest convenience. Please know your concerns are heard, and we’re committed to improving the experience for every customer.

-Jasmine

Rated 5 out of 5 stars

Home pest control

Great service.

3 April 2025
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Reply from Aptive Pest Control - Atlanta

Hi Thelma,

Thank you for your kind words! We're so happy to hear that you had a great experience with Aptive. Our team is always here to provide reliable service and make sure your home stays comfortable. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to serve you with the same dedication!

-Jasmine

Rated 1 out of 5 stars

You are asking for a performance report…

You are asking for a performance report and as of today I have not had anyone from your company here.

7 May 2025
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Reply from Aptive Pest Control - Atlanta

Hi Tom,

The email you received was intended as an invitation to share feedback on your overall experience with Aptive. We apologize for any confusion it may have caused and understand how it might have seemed like a service was scheduled. If you'd like to share your thoughts on your service as a whole, we’d truly appreciate it—your feedback helps us continue providing the world-class care you deserve.

-Jasmine

Rated 5 out of 5 stars

Great job

Great job. Very pleased

23 April 2025
Aptive Pest Control - Atlanta logo

Reply from Aptive Pest Control - Atlanta

Hi Ronald,

We really appreciate your kind words! We're thrilled to hear that you're pleased with the service you received. At Aptive, we always aim to provide top-notch service, and it's great to know we hit the mark for you. Thanks for choosing us, and we're here whenever you need us again!

-Jasmine

Rated 5 out of 5 stars

Good job

Good job! Man

29 April 2025
Aptive Pest Control - Atlanta logo

Reply from Aptive Pest Control - Atlanta

Hi Deborah,

Thank you so much for the positive feedback! We're happy to hear you’re satisfied with the service. At Aptive, we’re all about making sure you get the best care, and we appreciate you taking the time to share your thoughts. Looking forward to continuing to serve you!

-Jasmine

Rated 5 out of 5 stars

Loyal customer

We have been using Aptive for several years. We are always happy with the service.

30 April 2025
Aptive Pest Control - Atlanta logo

Reply from Aptive Pest Control - Atlanta

Hi Beth,

Thank you so much for your continued trust in Aptive! We're thrilled to hear that you've been happy with our service over the years. It's always our goal to provide consistent and reliable care, and we truly appreciate you being a part of the Aptive family. If you ever need anything, don't hesitate to reach out -- we're always here for you!

-Jasmine

Rated 5 out of 5 stars

Great service

My service technician was a good communicator and explained the process as well as the timing of his boat which I appreciated.

30 April 2025
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Reply from Aptive Pest Control - Atlanta

Hi Stacie,

Thank you for sharing your experience! We're so glad to hear that your Aptive service professional kept you informed and took the time to walk you through the process — clear communication is something we truly value. We appreciate you being a part of the Aptive family and are here anytime you need us!

-Jasmine

Rated 5 out of 5 stars

Great service

Great service! Tim Wilson, did a great job, listened and addressed problems as needed.

22 April 2025
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Reply from Aptive Pest Control - Atlanta

Hi Carla,

Thank you so much for your feedback! We're thrilled to hear that Tim Wilson took great care in addressing your concerns and providing top-notch service. At Aptive, we pride ourselves on listening to our customers and ensuring all needs are met. We truly appreciate your support and are here if you need anything else!

-Jasmine

Rated 5 out of 5 stars

Attention to detail and communication

Dani texts to let me know they’re arriving, asks what specific issues we are having, takes photos verifying the work completed and is careful to avoid my vegetable plantings. All the details are heard, managed, and delivered. Very happy customer!

14 April 2025
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Reply from Aptive Pest Control - Atlanta

Hi Katie,

Thank you so much for sharing this, and for being a part of the Aptive family! We're so glad to hear that Dani's attention to detail and thoughtful communication made your experience a great one. Making sure you feel heard and cared for is what we strive for, and it means everything to know you're a happy customer. We'll be sure to pass your kind words along to Dani -- they'll love hearing this!

-Jasmine

Rated 5 out of 5 stars

Kudos to a Fine Technician!

Dani serviced our home today. She is very polite and shows great attention to detail. She is, by far, the best technician that we have ever had with Aptive. She is a positive light that needs to be commended.
We would like to have Dani as our permanent technician. Thank you!

17 April 2025
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Reply from Aptive Pest Control - Atlanta

Hi Monica,

Thank you so much for your kind words! We're thrilled to hear that Dani left such a great impression -- she truly is a rockstar, and we'll be sure to pass along your appreciation to her. At Aptive, we're all about delivering not just quality service, but genuine care, and we're so glad Dani brought that to your home. Thanks again for being a valued part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

A P JR/ On Gilbert St SE

Excellent response, appts on time, all services double checked for completion and satisfaction. Courteous, professional, friendly service technicians. Bllings are accurate

27 March 2025
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Reply from Aptive Pest Control - Atlanta

Hi there,

Thank you so much for your kind words and for being a part of the Aptive family! We're thrilled to hear that our team has been timely, thorough, and friendly during your services. Making sure you're taken care of every step of the way is what we're all about, and it means a lot to know that it's showing. We appreciate you and look forward to continuing to protect your home with the same level of care and consistency!

-Jasmine

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