So we had issues. We started off from cows&gate, through cows&gate comfort and ended up switch to aptamil comfort. Going through cows &gate and c&g comfort baby got constipated, we went from mid... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Pls am concerned about the conformation going on about Aptamil 1from birth… doe my date exp is 05-02-2027 . So I don’t know if it’s safe or not
Company replied
My baby has been on Aptamil Advanced stage 1 from birth and today I had some questions regarding switching up to the next stage as I prepare to introduce my baby to solids. I chatted with Leanne who k... See more
Company replied
My baby was given the anti reflux formula from the doctors and I had some questions and concerns regarding how to prepare the formula and the safety and Blanka was very helpful and knowledgeable. I fe... See more
Company replied
Company details
Written by the company
💙Baby feeding experts 💙50 Years of breastmilk research 💙UK's Number 1 Follow On Milk 💙Free, personalised support from experts 7 days a week
Contact info
United Kingdom
- 0800 996 1000
- aptaclub.co.uk
4.3
Excellent
1K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Offering the most comprehensive…
Offering the most comprehensive nutritional food for babies.
10 May 2024
Unprompted review
Reply from Aptamil UK
Good afternoon Shuyel,
Thank you for taking the time to leave us this review, we really do appreciate it and take all feedback on board.
Our careline is open 7 days a week, 10am-10pm on all social channels, should you ever have any questions.
Best wishes, Joanna from the Aptamil UK team
I am an unemployed mother
I am an unemployed mother. My new babygirl cant finish the bottle within 4 weeks. Meaning I have to trow it away the bottle even though she did not tinish. Why is it within 4 weeks of opening you cannot use it after 4 weeks. Is the quality going bad ? Then why are you making such thing?
21 July 2024
Unprompted review
Reply from Aptamil UK
I am sorry to hear that you are having an issue with the shelf life of this product, as a parent myself I do understand how stressful it must be to throw away formula that hasn’t been used. The reason why a pack should not be used after 4 weeks of opening is because the value of the nutrients in the powder can decrease, which would alter the nutritional composition and therefore would not be as nutritional for your little one.
We do have 700g tins of formula available within our range, which you might find more economical to use. Please follow this link to our website page for further information. https://www.aptaclub.co.uk/products/milk-formulas/aptamil/0-6-months/aptamil-infant-formula-700-grams.html
I hope this helps. Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week. Best wishes, Emma from the Cow & Gate UK team.
I’m from Nigeria ,I really love the…
I’m from Nigeria ,I really love the baby milk and the package is top notch and it’s serves well
Thanks for this aptamil milk recipe.
16 April 2024
Unprompted review
Reply from Aptamil UK
Thanks for leaving this lovely 5* review! We really appreciate it.
Enjoy the rest of your day.
Best wishes, the Aptamil UK team.
My baby loves the formula and this…
My baby loves the formula and this company is helping my motherhood :)
15 July 2024
Unprompted review
Reply from Aptamil UK
Hello,
Thank you for such kind words. We are so glad you feel supported.
Our careline is open 10am-10pm every day should you have any questions,
Best wishes, Joanna from the Aptamil UK team
Aptamil best baby food ever
Aptamil best baby food ever. Kudos to d company. God bless d founder and the entire management
14 July 2024
Unprompted review
Reply from Aptamil UK
Good evening Adeoti,
Thank you for finding the time to write this lovely review, your feedback is so valuable to us.
Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.
Best wishes, Victoria from the Aptamil UK team.
Just fantastic experience all around a…
Just fantastic experience all around a great company that goes beyond the help needed to keep son very happy
8 July 2024
Unprompted review
Reply from Aptamil UK
Thanks for taking the time to leave this 5* review Lynda. If you're son is happy, then so are we!
Please do contact us on our Careline should you have any questions. We're available from 10am until 10pm, 7 days a week.
Best wishes, Robyn from the Aptamil UK team.
Best formula milk in the World 😍
Best formula milk in the World 😍
I used it for my first my first one for complete 2years now I am using it for my second one 14month old he loves Aptamil milk peoples usually call him hey Aptamil baby 😂
I am totally satisfied mom..
highly recommend 💯
9 July 2024
Unprompted review
Reply from Aptamil UK
Good afternoon Faiza.
Thank you for finding the time to write this lovely review, your feedback is so valuable to us.
Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.
Best wishes, Lucy from the Aptamil UK team.
The packaging is so good and my son…
The packaging is so good and my son doesn’t each when he drinks it❤️😀
8 July 2024
Unprompted review
Reply from Aptamil UK
Good afternoon Selvije,
Thank you for finding the time to write this lovely review, we know how busy life with little ones can be, so we really appreciate it!
Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.
Best wishes, Lucy from the Aptamil UK team.
All 3 of my children preferred Hipp…
All 3 of my children preferred Hipp Organic
5 July 2024
Unprompted review
Reply from Aptamil UK
Good evening Erhan,
We are very sorry to hear your little ones weren't suited to Aptamil but we are so pleased to hear you found a milk they thrived on.
If we can be of any help in the future, please do get in contact anytime.
Best wishes, Chloe from the Aptamil UK Team.
Best milk out there.
Our go to milk. We are currently at the toddler milk. Our child has loved drinking Aptamil since birth and also prefers it to normal milk so will keep giving it to him until he is ready to let go. Also the only halal option apart from the vegan ones. So very appreciative of the company for that.
5 July 2024
Unprompted review
Reply from Aptamil UK
Good evening Chrystal,
Thank you so much for leaving such a lovely review, we are so glad that your little one has enjoyed our products! If we can be of any assistance, please do contact our Careline Team any time.
Best wishes,
Chloe from the Aptamil UK Team.
Great for parents!
Baby loves the aptamil formula, the packaging makes it so easy to use and the ready to feed bottles are great for out and about. The aptaclub emails give great information for each stage of development and every monthly milestone
5 July 2024
Unprompted review
Reply from Aptamil UK
Hi Gemma,
Thank you for finding the time to write this lovely review, your feedback is so valuable to us. We're really pleased you find our emails helpful.
Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.
Best wishes, Lucy from the Aptamil UK team.
Aptamil is a well known brand is a baby…
Aptamil is a well known brand is a baby formula in the baby formula markit its essential for brain and eye develoment of the baby baby tend to have good weight gain i appericate this product Aptamil is no heavy formula its easy to digest . Thank you
21 June 2024
Unprompted review
Reply from Aptamil UK
Good evening Ballu!
Thanks so much for taking the time to review our product, it is great to read such lovely feedback.
Please do contact our Careline should you have any questions, we're available 10am until 10pm, 7 days a week.
Kind wishes, Chloe from the Aptamil UK Team.
Good milk
Good milk, it was better if aptamil had an mobile application and gave some point or discount to people or after bought for example 8 milk the 9th will be free.
3 July 2024
Unprompted review
Reply from Aptamil UK
Good afternoon Rojin. Thanks for taking the time to send this lovely 5* review, we really appreciate it.
Please do contact our Careline, should you have any questions, we're available 10am until 10pm, 7 days a week.
Kind wishes, Robyn from the Aptamil UK team.
Simply the best
It was the first time my baby tried Aptamil follow on milk. Up until that time I had been breastfeeding and it was beginning to take a toll on me. She loved it and downed it all in 1 go. I have tried other baby milk products but none have been consumed the way Aptamil had. Its easy to use with the ready to go bottles and an absolute life saver for me.
20 May 2024
Unprompted review
Reply from Aptamil UK
Good afternoon. We're so glad to hear this, such lovely feedback. Thank you so much for taking the time to leave us a review.
Please do contact our Careline, should you have any questions, we're available 10am until 10pm, 7 days a week.
Best wishes, Robyn from the Aptamil UK team.
Always used apitimal with my daughter…
Always used apitimal with my daughter till she was 1 and a half. Never any problems minimal constipation and no acid reflux. Highly recommend as the best formula milk.
17 January 2024
Unprompted review
Reply from Aptamil UK
Good afternoon Tia. Thank you for leaving such a positive review and for your high recommendation, it's really appreciated.
Our Careline is open from 10am until 10pm, should you have any questions.
Kind wishes, Robyn from the Aptamil UK team.
It’s very good for baby
3 July 2024
Unprompted review
Reply from Aptamil UK
Hi Natalie.Thank you for leaving such a lovely review, we really do appreciate it.
Our Careline is open from 10am until 10pm, should you have any questions.
Best wishes, Robyn from the Aptamil UK team.
I am over the moon with Aptamil
I am over the moon with Aptamil, after undergoing IVF our beautiful little girl was born and I expected to breastfeed. However this was not to be, upon researching formula Aptamil was the only clear choice as it is such a close alternative to my own milk. My daughter developed reflux and aptamil again had the answer in its reflux milk. This meant my daughter didn’t have to be given chemicals in the form of anti acids medication at every feed. But simply the reflux milk, she is now 7 months old and absolutely thriving! If we are lucky enough to have another baby again through IVF I will have aptamil ready and waiting!
2 July 2024
Unprompted review
Reply from Aptamil UK
Good afternoon Samantha.
Thank you for finding the time to write this wonderful review, your feedback is so valuable to us. We're so pleased to hear your daughter is doing so well.
Please don't hesitate to get in touch with us in the future, we're available 10am - 10pm 7 days a week.
Best wishes, Lucy from the Aptamil UK team.
Great formula!
30 June 2024
Unprompted review
Reply from Aptamil UK
Thank you for taking the time to leave this positive feedback, we really appreciate it!
Please don't hesitate to get in touch if ever you have a question or need support, we're available 10am - 10pm 7 days a week.
Best wishes, Gemma from the Aptamil UK team.
I am very satisfied with Aptamil
I am very satisfied with Aptamil, which I find to be a high-quality brand. When my baby was born, I initially tried other brands, but she had difficulty digesting them and often felt uncomfortable, leading to frequent vomiting. Finally, I switched to Aptamil, and the difference was remarkable. She felt much better, digested it easily, and even gained weight steadily. I am incredibly happy with Aptamil and grateful for the positive impact it has had on my baby’s health and comfort. Thank you, Aptamil
30 June 2024
Unprompted review
Reply from Aptamil UK
Thank you for finding the time to write this lovely review, your feedback is so valuable to us.
Best wishes, Gemma from the Aptamil UK team.
Super informative and great company.
Super informative and great company.
29 June 2024
Unprompted review
Reply from Aptamil UK
Good evening Emma,
Thank you for taking the time to leave us this kind review. We really do appreciate it.
Our careline is open 7 days a week, 10am-10pm should you need anything.
Best wishes, Joanna from the Aptamil UK team
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