Appliance Repairs Northeast Reviews 

242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the engineering staff is extremely knowledgeable, polite, and efficient when diagnosing and handling various household appliance repairs. Many people note that professionals arrive right on time, explain the mechanical issues clearly, and ensure everything functions properly before departing. Consumers also deeply appreciate the transparent communication regarding appointment scheduling and the very reasonable pricing structures compared to other local providers. Reviewers consistently state that service calls are handled promptly, leaving broken washing machines, ovens, and dishwashers running smoothly and looking as good as new.

What people talk about most

Service

Consumers find service to be positive, highlighting professional and efficient appliance repairs. Reviewers... See more

Staff

Reviewers highlight positive aspects of staff, praising their polite, efficient, and professional service.... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable and fair costs for... See more

Product

Clients share positive opinions on product and repair services, highlighting very reasonable pricing and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A friendly efficient service. Our cooker broke down teatime on the Wednesday before Christmas week. A quick call 10 minutes before they were due to close and appt was made for an engineer to call on... See more

Rated 5 out of 5 stars

Excellent communication. Engineer gave date he was able to come, diagnosed the likely fault, and explained clearly what we pay for. He called at time stated and repaired dishwasher. I was extreme... See more

Rated 5 out of 5 stars

Darren was knowledgeable and fixed our washing machine quickly and provided helpful advice. Price is very reasonable and he didn't try to sell or push any other products.

Rated 5 out of 5 stars

Really easy to contact and book appointment without a long waiting time. Turned up on time, sorted repair quickly and easily and payment was also easy. Will definitely use again and would recommend.


Company details

  1. Appliance Repair Service

Written by the company

Fast, Friendly, Reliable Service


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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4.9

All reviews

(242)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Darren

Darren. Turned up on time. Fixed the problem. Very pleasant guy. Happy to recommend.

17 April 2026
Rated 5 out of 5 stars

Excellent!

Excellent service from start to finish. Darren arrived on time and quickly found the problem with washing machine. It was dealt with quickly and efficiently. Very knowledgeable and professional. I would highly recommend this company.

8 April 2026
Rated 5 out of 5 stars

Would Definitely Recommend

I rang regarding an issue with my American fridge freezer. Darren asked lots of questions and talked me through a few scenarios, being honest that it was 50/50 whether it was repairable. I went ahead with the booking and so glad I did. He arrived exactly when he said he would and, on a hunch, had already ordered a part which he thought might be the cause of the problem - and it was. He worked quickly, cleanly and efficiently and had it repaired in no time. I would definitely call Darren again for any appliance repairs and thought his call-out fee was very reasonable compared to some others I had called for prices. Five stars.

7 April 2026
Rated 5 out of 5 stars

Skilled Professionals

The fault with my oven was diagnosed quickly and fixed for a fair price.
It is very clear that this company cares about providing quality service to customers with a friendly and professional approach.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Darren advised me over the phone what the likely problem was with my dishwasher and that the parts may no longer be available. I did call him out to confirm for definite that was the case, even though he gave me every incentive to save on an inspection charge. His diagnosis over the phone was correct and new machine needed. Very honest and helpful.

27 February 2026
Rated 5 out of 5 stars

Blown away by this service

Never have I had a trade person be so desperate not to charge me money. From trying to diagnose the problem for free over the phone, to coming back 4 times (and only charging once!) to try and save me parts cost. I cannot recommend appliance repairs north east more. Thank you!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service and advise from start…

Amazing service and advise from start to finish. Fixed my washing machine very quickly and the price was excellent. Would highly recommend and use again in the future if needed.

19 February 2026
Appliance Repairs Northeast logo

Reply from Appliance Repairs Northeast

Thanks for taking the time to leave a review Kayleigh. Good luck with the house move, I hope you are in and settled soon.

Rated 5 out of 5 stars

Great service…

Arrived on time great customer service and repair done when specified and all working xx
Would definitely recommend

16 February 2026
Appliance Repairs Northeast logo

Reply from Appliance Repairs Northeast

Thanks for the review Joan. It really nice to hear that we’re doing something right.

Rated 5 out of 5 stars

A friendly efficient service

A friendly efficient service. Our cooker broke down teatime on the Wednesday before Christmas week.
A quick call 10 minutes before they were due to close and appt was made for an engineer to call on the Friday.
9.00am on Friday we received a call they were coming in 20 mins . 10. 05 engineer left with repair complete. Good polite efficient service!

19 December 2025
Rated 5 out of 5 stars

Appliance Repair North East provided…


Appliance Repair North East provided fantastic service. Darren was extremely helpful from start to finish, giving clear and honest advice and explaining everything in a way that was easy to understand. His professionalism and knowledge really stood out, and it was clear he genuinely cared about doing the job properly. The whole process was smooth and stress-free. I would highly recommend Appliance Repair North East for reliable and trustworthy appliance repairs.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent choice

Darren arrived when he said he would, identified the problem and offered a way of resolving it. We were delighted with his service and expertise.

26 November 2025

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