Appliance Centre Reviews 

5,945
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 400 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff members who provide thorough assistance and guidance during appliance purchases, making the entire buying process smooth and pleasant. Many people also appreciate the highly competitive prices across a wide range of products, alongside efficient delivery services that ensure items arrive safely and on schedule. However, some customers also noted frustrating issues with delivery delays, unexpected schedule changes, and poor coordination regarding arrival times. A few reviewers experienced additional difficulties with third-party couriers, missing components, or receiving damaged packaging that impacted their overall satisfaction.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt arrivals and... See more

Service

Customers consistently note positive experiences with service, highlighting efficient communication,... See more

Product

Customers had positive experiences with product, often highlighting the fantastic quality and great prices.... See more

Price

Consumers find prices to be remarkably competitive, often noting they secured the best deal compared to other... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We initially called into the centre and Andrew explained the difference between appliances & makes. He sent us some links so we could do some research. We reached out and asked a few questions and... See more

Rated 5 out of 5 stars

Very happy with the company Appliance Centre. Fulfilled my order and very helpful when there was a website glitch. Their delivery partner Furdeco were OK. They did a good job of destroying my Agapanth... See more

Rated 5 out of 5 stars

I have always bought my white kitchen goods from appliance center and I have never yet been let down … really friendly staff .. fantastic goods and very efficient quick delivery . Thankyou once again... See more

Rated 5 out of 5 stars

Well informed with delivery. Never used company before but saw on Which website. I would certainly use again. Unlike other companies it was free delivery. Better price than others. Was given just a 4... See more


Company details

  1. Appliance Store
  2. Electronics Store

Written by the company

The Appliance Centre is a kitchen appliance specialist retailer dedicated to bringing you the most complete and comprehensive range of built-in and freestanding kitchen appliances in the UK. From our base in Newark, Nottinghamshire, we offer competitive prices, a wealth of experience and outstanding customer service – as well as the biggest brand names in the world of kitchen appliances! With a gigantic range of kitchen appliances, from range cookers to refrigeration, in our huge showroom – we are sure to have what you need.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,945)

382 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The process of ordering was smooth

The process of ordering was smooth. The price competitive, and the delivery was within the time promised. The dish washer operates very well as expected. Excellent and professional service.

11 March 2026
Rated 5 out of 5 stars

Very pleased

The website was very easy to use and the product turned up when they said it would. Very happy with price and service, so I will look on your site again if I need anything in the future. Thank you

16 March 2026
Rated 5 out of 5 stars

Excellent Customer Service

My order was delayed, however the company kept me informed of when to expect my order and they couldn't have been more helpful. I will definitely purchase from here again and recommend to friends and family.

4 March 2026
Rated 5 out of 5 stars

Knowledgeable with great service

Appliance Centre have been absolutely brilliant, and especially Andrew who has been our primary point of contact. Our so called 'kitchen designer' and bespoke kitchen manufacturer, who has now gone into receivership! spec'd the incorrect Neff appliances which we duly ordered but were incorrect. Appliance Centre where extremely knowledgably and discussed the most suitable options. They went above and beyond to help us get the correct appliances. I rarely write a review unless the service and experience is exceptional and this was. Great job Appliance Centre, and good to see there are still companies who take bride in being professional and focus on the customer. I would highly recommend them to all my friends and family.

10 March 2026

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