Apple Pakistan Reviews 53

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was very skeptical of buying 16 Pro online on full payment but I got the package in a day and phone is original packed and working perfectly fine. Thank you so much for your help and patience with m... See more

Rated 5 out of 5 stars

Aoa. The service is excellent, and I received a genuine, sealed, non-activated iPhone 17 (Lavender) with a Mercantile seal on the box with a 2-year Mercantile warranty. The phone was received on the s... See more

Rated 1 out of 5 stars

This is a fake and misleading website. Apple does not any official presence in Pakistan. You can verify this by the list of countries on the official Apple website. Go to apple's website, and at the b... See more

Rated 5 out of 5 stars

I ordered a 20W Apple adapter from Apple Pakistan, and I was initially doubtful because if you're an apple user you must know that finding original Apple products in Pakistan can be tricky. Howe... See more

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store

Written by the company

Embrace innovation with the latest iPhones, Macs, iPads, and more in Pakistan. Join us on this exciting journey!


Contact info

4.0

Great

TrustScore 4 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very skeptical of buying 16 Pro…

I was very skeptical of buying 16 Pro online on full payment but I got the package in a day and phone is original packed and working perfectly fine. Thank you so much for your help and patience with me the whole time. Loved your customer service and your prompt delivery and complementary gift of screen protector, back cover and an adapter. Will definitely shop again.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Good Service

Aoa. The service is excellent, and I received a genuine, sealed, non-activated iPhone 17 (Lavender) with a Mercantile seal on the box with a 2-year Mercantile warranty. The phone was received on the same day. The only problem I faced was the requirement of a PIN on the order form, which was later cleared by the helpful staff on WhatsApp that it was the postcode and not the PIN of the card. I ask the Apple Pakistan team to change it to a postcode so as not to create unnecessary misunderstandings and suspicions.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Airtag

Very accurate tracking (especially with iPhone)
• Easy to set up and use
• Strong global tracking network
• Compact and premium design

Best quality from Apple pakistan

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional

Exceptional, authentic products and service. Their customer service is top notch too. Quick delivery with tracking as well. Excellent customer service too.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

This is a fake and misleading website

This is a fake and misleading website. Apple does not any official presence in Pakistan. You can verify this by the list of countries on the official Apple website. Go to apple's website, and at the bottom right, click on the country name, and it will show you full list of countries and Pakistan is not listed there.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

previously purchased an iPhone 15 Pro…

previously purchased an iPhone 15 Pro Max and recently I ordered the iPhone 17 Pro Max in blue from Apple Pakistan. The experience was excellent. The website is very easy to use, everything is clearly explained and the ordering process was smooth. I am very satisfied with the service and the product.Highly recommended

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Really impressed by their services

Really impressed by their services, that was hard for me to trust on online purchase or spent a lot of money, but their legal bank operations make my trust, their products are original by real means because i have some experience of purchasing from Apple Store so they are selling exact same products.Overall, a great experience with them, surely will try in future too.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Its a fake website

Its a fake website. They are selling Macbook Pro M5 which is not even released yet. Its so funny. PLEASE DO NOT BUY ANYTHING! ITS NOT AUTHENTIC!

3 March 2026
Unprompted review
Apple Pakistan logo

Reply from Apple Pakistan

Hi! Thanks for your concern.

The information in our post is based on Apple’s official announcement, which you can verify here:
https://www.apple.com/newsroom/2026/03/apple-debuts-m5-pro-and-m5-max-to-supercharge-the-most-demanding-pro-workflows/

This is published directly on the official Apple Newsroom by Apple, not a third-party source.

Also to clarify: we are not selling unreleased products. Our page only shares updates and information based on official announcements. Whenever new models become available, they are listed only after they are officially released and available through proper channels.

We always encourage everyone to verify information from official sources, and we appreciate you raising the question. 🙏

Rated 5 out of 5 stars

I ordered my AirPods 4 with ANC from…

I ordered my AirPods 4 with ANC from Apple Pakistan, and I’m genuinely impressed. They delivered my order before the expected time, which was a great surprise. The seller was very cooperative throughout the process, and the overall experience was outstanding. Highly satisfied with the service and definitely recommend Apple Pakistan! 👏🍎

7 January 2026
Unprompted review
Apple Pakistan logo

Reply from Apple Pakistan

Thank you so much for your kind words!
We’re thrilled to hear that you loved your AirPods 4 with ANC and that the delivery arrived earlier than expected. Our team always strives to provide a smooth, reliable, and cooperative experience, so feedback like this truly means a lot to us.

Thank you for choosing Apple Pakistan and for recommending us. We look forward to serving you again! 🙌✨

Rated 5 out of 5 stars

Apple Lightning Earphones

Ordered apple earphones from them. Had a very good experience, customer service was great and they kept me updated on the entire process till it was delivered. Would recommend!

7 January 2026
Unprompted review
Apple Pakistan logo

Reply from Apple Pakistan

Thank you so much for sharing your experience! 😊
We’re really happy to hear that you had a smooth order and felt well-supported throughout the process. Keeping our customers updated and taken care of is very important to us.

Thanks for choosing Apple Pakistan and for the recommendation — it truly means a lot. Hope to serve you again soon!

Rated 1 out of 5 stars

Don't buy any product from Fake Apple Pakistan Website

I recently purchased what was advertised as an original Apple charger from Apple Pakistan, and I'm extremely disappointed to report that it's a fake. The charger I received is of very poor quality, definitely not an authentic Apple product. It's misleading for them to claim they sell genuine items when they're clearly not. Also, it's important for customers to know that Apple does not have any official stores in Pakistan. I hope my review saves others from being deceived by this company. To make matters worse, their customer service was unresponsive when I tried to contact them. I strongly advise against buying from Apple Pakistan.

24 September 2025
Unprompted review
Apple Pakistan logo

Reply from Apple Pakistan

We’re sorry to hear about your experience and would like to clarify a few important points.

First, we do not claim to be an official Apple Store or Apple Inc. entity. Apple does not operate official retail stores in Pakistan, and we are transparent about being an independent reseller of compatible and third-party accessories. This information is clearly mentioned on our website and product listings.

Regarding the charger, we never advertise third-party products as “Apple-manufactured” originals. All items are sold as compatible accessories unless explicitly stated otherwise. If there was any misunderstanding or if you received a defective product, we genuinely apologize.

We take customer satisfaction seriously and offer returns, replacements, or refunds in such cases. Unfortunately, we could not locate any order or support ticket associated with this complaint. We encourage you to contact us directly with your order number so we can resolve this promptly.

Posting claims without first allowing us the opportunity to investigate or assist does not reflect the full picture, but we remain open to resolving this fairly.

Thank you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look