Travel Money Club Reviews 5,854

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Just bought foreign currency for our trip to Saudi Arabia, simple website to use, starting from ordering, and option to choose a date/day including a Saturday delivery. The cost of buying online save... See more

Rated 5 out of 5 stars

Best rate I could find and a very easy transaction. I just wish I could find somewhere that offers such good rates that takes credit card payment rather than only debit card, my bank (Lloyds) stiffs m... See more

Company replied

Rated 5 out of 5 stars

Instant action on making my order. Very good communication when there was a delay on the part of the post office that resulted in delivery being a day late NOT due to the Travel Money Club. You are... See more

Rated 5 out of 5 stars

Well, I have to admit that I wasn't sure about how my experience was going to turn out, but I contacted Travel Money Club to enquire how long it would take to get my travel money to me. I got a reply... See more

Company details

  1. Currency Exchange Service

Information provided by various external sources

Travel Money Club is a unique way to buy travel money. Because they never profit from exchange rates, you can subscribe and save up to £743 each year compared with the High Street. Try their #clevercurrency toolkit for some great ways to make the most of your travel money.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Rated 5 out of 5 stars

Excellent service

Great service, will definitely use again. Good exchange rates and small denominations for pesos as requested. Speedy delivery too!

7 March 2024
Rated 3 out of 5 stars

Mixed experience

I tried getting euros by paying direct from my bank account. That was a nightmare ending up with my bank blocking my card. Eventually I managed by using a credit card. I would not advise anyone to use the direct from account method to buy currency

3 April 2024
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Reply from Travel Money Club

Hi Jean,

Thanks very much for the review and feedback. We're sorry to hear that your Pay by Bank experience did not go well. 40% of our customers use this payment method, so it's usually pretty straightforward. However, not all banks play nicely with Open Banking - treating them as high risk despite the additional security of having to authorise the payment via their own banking app!

But thanks for persevering, and we wish you safe and happy travels!

Rated 5 out of 5 stars

Great service.

Very quick service and very easy to use. Great exchange rates and provided small bills as requested.
Will definitely use them again.

3 April 2024
Rated 5 out of 5 stars

Great service

Great service. I made two orders over two days. Each order arrived the next day before noon. Perfect journey from purchase to delivery, Thanks again! I would definitely recommend. It is a trust worthy and reliable company

3 April 2024
Rated 5 out of 5 stars

Amazing value but give them time to cover the delivery.

Gave by far the best rate I could find online or anywhere, got some premum bank accounts and work for a company that offers travel money and gives me staff discount but none matched up to theses guys. Did have the bank block the transaction and when I gave the bank the OK for it, could not have them put though the payment till 24 hours latter so all my money came day latter than they said, so do give them enough time but they where great and gave me in good denominations too.

12 March 2024
Rated 4 out of 5 stars

Dodgy deadlines…

Great service as usual except that the deadline for next day delivery is not, definitely not, what they say it is on their website.

Don't rely upon it ever. Leave an extra day and check the confirmation email very carefully for the 'expected' delivery date.

3 March 2024
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Reply from Travel Money Club

Hi Ian. Thanks very much for the review and feedback. We're keen to understand what your comments mean. You placed your order on the 4th and paid by card. This means you order would be despatched next business day for delivery the following business day. I can see that it was despatched as agreed on the 5th. Was there a delay on the Royal Mail side that meant your delivery was not made on the 6th? Do let us know more, because we certainly do work very hard to ensure everything is done in the timescales we promote. Do please feel free to email help@travelmoneyclub.co.uk if you don't want to have that conversation on Trustpilot.

Thanks for choosing Travel Money Club, and we wish you safe and happy travels.

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