Apollogroup Reviews 

304
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service and staff for being exceptionally helpful, patient, and quick to resolve issues. Many people highlight the service as top-tier, reliable, and offering a great selection of content without buffering. Reviewers also appreciate the intuitive user experience and the ease of managing their subscriptions. However, some customers also noted challenges with the subscription renewal process, particularly when dealing with Bitcoin payments. These individuals expressed a desire for a simpler method, as they found the Bitcoin experience complicated or a 'pain'.

What people talk about most

Customer service

People report positive experiences with customer service, consistently highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service, with many describing it as great, excellent, and top-notch,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, patience, and quick... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the intuitive interface and ease of... See more

Subscription

Customers had positive experiences with subscription, with many renewing for multiple years and appreciating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an issue logging on after being out of town. Spoke with Howell and he responded quickly. He quickly resolved the issue and instructed me what to try on my end. I’ve always had great response from... See more

Company replied

Rated 5 out of 5 stars

Apollo is a great service and the customer service team is top notch. I've never waiting more than 1 minute to be connected with a representative. No joke! They are always helpful and thorough, in... See more

Company replied

Rated 5 out of 5 stars

Was definitely having trouble getting everything squared away, but I was helped out and it really made my life easier. The help was quick, informative, patient, and friendly. Mack, I appreciate you!

Company replied

Rated 5 out of 5 stars

Support was very helpful and guided my thru the BITCOIN process of paying my bill and did not leave me until it was resolved. Thanks for the assistance

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(304)

302 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love the experience

I love the experience, t has all the shows and movies i am looking for. The interface is also easy to navigate.

13 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Thanks for the wonderful feedback, Sadeeq! There is nothing better than hearing that our massive library and clean interface are delivering exactly what you need. We truly appreciate your support and look forward to keeping you happily entertained. Enjoy the shows!

Rated 5 out of 5 stars

The help I never knew I needed

Was definitely having trouble getting everything squared away, but I was helped out and it really made my life easier. The help was quick, informative, patient, and friendly. Mack, I appreciate you!

12 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Thanks for the wonderful feedback, Braxton! There is nothing better than pairing a great entertainment platform with a customer care team that resolves your issues smoothly and patiently. We are incredibly proud of Mack for making the process so easy for you, and we look forward to keeping you happily entertained. Enjoy the shows!

Rated 5 out of 5 stars

Customer service is great and the product works.

Customer service is great, and the product works.

I have used this for 2 years, and I have no complaints.

12 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Hi Tunde, thank you for the 5-star review! We are absolutely thrilled to hear that you've been with us for 2 years and have no complaints at all. Knowing that our product works perfectly for you and that you find our customer service team great means the world to us. Thank you for your incredible loyalty and support. Happy streaming!

Rated 5 out of 5 stars

Easy to navigate

Love their interface and they help out quickly. Amazing service.

11 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Appreciate the fantastic shout-out, Juan! A clean, easy-to-use interface paired with rapid support is the ultimate combination, so hearing that we hit the mark for you absolutely makes our day. Thank you so much for taking the time to share your great experience with the community!

Rated 5 out of 5 stars

Well worth the money and super easy to use

This is such a user friendly site and has many many options for entertainment. Customer service is outstanding as well and always solves any problems you may have. I would recommend this to everyone.

11 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Appreciate the fantastic shout-out, Patrick! We work hard to ensure our platform is easy to navigate and loaded with content, so hearing that you love the variety absolutely makes our day. It is also wonderful to know that our support team has always had your back whenever you needed help. Thank you for spreading the word and recommending us to everyone!

Rated 5 out of 5 stars

Sooo worth it!

The agent, Lucky, was patient and a great help. I love this app. My daughter uses it and now I'm using it. It definitely beats cable or any other platform I've used before.

11 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Thanks for the wonderful feedback, Mike! There is nothing better than pairing a helpful, dedicated support team with a viewing experience that blows traditional cable out of the water. We will be sure to pass your high praise along to Lucky for his great assistance. We truly appreciate you and your daughter's support and look forward to keeping you happily entertained. Enjoy the shows!

Rated 5 out of 5 stars

Long time customer

I just renewed Apollogroup TV for another year, making this my fourth year with the service. Apollogroup offers an unparalleled amount of movies, TV shows, and sports, ranging from just released movies to old time favorite tv shows. In addition, they offer a wide variety of international options. I absolutely could not love it more!

11 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Thanks for the wonderful feedback, Anthony! There is nothing better than receiving such high praise from a 4-year veteran subscriber. We are so glad our unparalleled content library keeps you happily entertained day after day, and we look forward to bringing you another great year of premium viewing. Enjoy the shows and matches!

Rated 5 out of 5 stars

Luca has been amazing

Luca has been amazing. I unfortunately was scammed and Luca helped me any way that he could. I have been with Apollo Group Tv for 3 years and have always had a great experience.

10 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Appreciate the wonderful shout-out! Navigating a scam is incredibly stressful, so we are so glad Luca was there to have your back and provide the exceptional help you needed. Three years of streaming together is an amazing milestone, and your safety and satisfaction remain our top priorities. Thank you for your long-term loyalty and for sharing your experience!

Rated 5 out of 5 stars

I love Apollo

I love Apollo

8 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Thanks for the wonderful feedback, Willie! There is nothing better than knowing our subscribers love what we do. We truly appreciate your support and look forward to keeping the premium content rolling your way. Enjoy the shows!

Rated 5 out of 5 stars

Great Customer Service

I had some trouble getting started so I rescheduled out through the chat and the representative walked me through every single step. Once I got into the app, there is so much to watch. Everything is clear and no buffering. I am very pleased so far!

7 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Appreciate the fantastic shout-out, Tifani! Getting started with a new app can sometimes take a little extra guidance, and we are glad our team provided the step-by-step help you needed. It is wonderful to hear that the clear picture and smooth playback have made it all worth it. Thank you for sharing your great experience so far!

Rated 5 out of 5 stars

Customer service

Luca was the representative that helped me making a payment. She supplied step by step instructions and stayed to the very end to make sure my service was up and running before ending chat.

7 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Thanks for the wonderful feedback, Jacquie! There is nothing better than pairing a great entertainment platform with a support team that sees a problem through from start to finish. We are incredibly proud of Luca for her exceptional service, and we look forward to keeping everything running smoothly for you. Enjoy the shows!

Rated 5 out of 5 stars

I’ve been using this app for years

I’ve been using this app for years. I love it. I recommend it to anyone.

5 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Appreciate the fantastic shout-out, Donna! The streaming world changes quickly, so hearing that we have consistently delivered a service you love over the years absolutely makes our day. Thank you for being such a wonderful part of our community and for spreading the word to others!

Rated 5 out of 5 stars

Customer Service

Customer Service (Kaylie) was very helpful and very patient with me. I have never used Bitcoin and she walked me through through the steps.

5 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Thanks for the wonderful feedback, Latoya! There is nothing better than pairing a great streaming experience with a support team that stays patient and helpful every step of the way. We are incredibly proud of Kaylie for making your first Bitcoin payment a complete breeze. We truly appreciate your support. Enjoy the shows!

Rated 5 out of 5 stars

Love this app and the support team…

Love this app and the support team helps you step by temp when it’s time to renew.

5 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Thanks for the wonderful feedback, Melissa! There is nothing better than pairing a great streaming platform with a customer care team that ensures your service never misses a beat. We truly appreciate your support and look forward to keeping the premium content rolling your way. Enjoy the shows!

Rated 5 out of 5 stars

The representative gave me the time I…

The representative gave me the time I needed to send bitcoin as payment. At 75 years old I am not to good with the teck stuff but I was able to get out of my box and get the service started. I already know and like Apollo TV since I used it with my brothers tv. Its a great tool to watch lots of good movie and sport content. We take it on the road whenever we travel too.

4 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Appreciate the fantastic shout-out, Ted! Learning a new payment method can be daunting, but we are so proud of you for breaking out of the box to get your service started. Our team is always happy to take things slow and provide all the time you need. It's wonderful to hear you're already enjoying the massive sports and movie lineup, especially as a travel companion on the road. Thank you for streaming with us!

Rated 5 out of 5 stars

I LOVE LOVE APPOLLO

I LOVE LOVE APPOLLO , they’re ALWAYS working with you with wonderful customer service and not alot of technical issues

3 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Thanks for the wonderful feedback, Darlene! There is nothing better than pairing a reliable, smooth streaming experience with a support team that always has your back. We truly appreciate your high praise and look forward to keeping you happily entertained. Enjoy the shows!

Rated 5 out of 5 stars

We have had Apollo for over 5 years now…

We have had Apollo for over 5 years now and we love it. Many have friends and family are now subscribed to Apollo.

3 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Thanks for the wonderful feedback, Shannon! There is nothing better than receiving high praise from a 5-year veteran subscriber. We truly appreciate your amazing loyalty and want to send a huge welcome to all the friends and family you’ve sent our way over the years. Enjoy the shows!

Rated 5 out of 5 stars

Needed to make payment

Needed to make payment. Contacted customer service thru chat. They where are great help in walking me thru every step. The rep didn't lose patience at all. Exceptional.

3 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Appreciate the fantastic shout-out, David! Making payments should always be a smooth and stress-free experience, and we are so glad our support rep provided the patient, step-by-step guidance you deserved. Thank you for taking the time to highlight their exceptional service!

Rated 4 out of 5 stars

overall a great experience

overall a great experience. A few kludgy issues with the app. Only negative is that I should have done it sooner.
Lost 1 star because they no longer have CDN Sportsnet channels.

3 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Appreciate the balanced feedback, Jeff! We love hearing that your experience has been mostly great, though we hear you loud and clear on the app's kludgy moments. We are also sorry for the frustration regarding the missing Canadian Sportsnet feeds, as we know our hockey and baseball fans miss them. Thank you for sharing your thoughts to help us improve!

Rated 5 out of 5 stars

every time I try to renew I have…

every time I try to renew I have issues. I reach out to customer service via chat and they are always able to get it done. Thank You I am a 6 year customer

2 July 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Thanks for the wonderful feedback, Michael! There is nothing better than knowing our support team always has your back to get you past any renewal bumps and right back to your favorite shows. We deeply appreciate your 6 years of support and look forward to keeping everything running smoothly for you for many more years to come. Enjoy the stream!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look