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Apex Car Rental  Reviews 

318
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly staff for being extremely professional, welcoming, and always ready to go the extra mile. Individuals looking for reliable assistance find that customer service representatives handle every request with exceptional efficiency and genuine care. Some people also felt that the overall booking and vehicle collection procedures are remarkably straightforward, fast, and completely hassle-free. Consumers frequently mention that the available automobiles and vans arrive in immaculate condition, offering fantastic value for money. Travelers appreciate the flexible long-term options and the reliable support provided throughout the entire duration of their lease.

What people talk about most

Service

Customers had positive experiences with service, highlighting the friendly, helpful, and professional staff... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, friendly, and professional... See more

Customer service

People report positive experiences with customer service, noting that the team is consistently helpful,... See more

Product

Customers consistently note positive experiences with product, highlighting that vehicles are brand new,... See more

User experience

Consumers find user experience to be very satisfying, highlighting that everything is easy to navigate with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leased car service. Have been using for approx 1 year now with switchovers approx every 3 months (although it can be more often sometimes) for new cars that meet or exceed originally opted for vehicle... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Apex Car Rental for many years. Great product on offer and not the usual tie ins with a traditional lease. New cars and latest models swopped regularly. No fuss. All the staff and... See more

Company replied

Rated 5 out of 5 stars

The Ford Ranger Wildtrak that was rented was in fantastic condition, supplied by a company that clearly looks after both their cars and their customers. Everything was easy to navigate and there were... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from Apex to arrange delivery of a 3 month hire car at short notice. Jordan did a fab job turning the paperwork around quickly and the car arrived a day early! Customer service was e... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Leasing Service
  4. Van Rental Agency

Written by the company

We specialise in providing new Cars, Pickups, Minibuses & Commercial Vehicles on a totally flexible basis with No Fixed Term Period, giving you vehicles when you need them for both Businesses and Private Individuals. Often referred to as a Car Subscription or Flexible Vehicle Leasing, you get all the benefits of Long Term Contracts but without Cancellation Penalties giving you total flexibility, just paying for the vehicle when you need it. We offer a huge Range of Volkswagen Cars and a huge selection of Ford Commercial Vehicles at very Competitive Prices. We have the latest Models on the latest 26 registration plates and offer a comprehensive range of latest generation Plug in Hybrid and Fully Electric vehicles alongside conventional Diesel and Petrol Vehicles We have recently seen a huge uptake in Fully Electric Vehicles where customers are looking to save money on high fuel costs. We have both Cars & Vans ready to hire. If you are looking for a vehicle whilst waiting for your new vehicle to be delivered, for a New Employee, peaks in your business or simply replacing old tired vehicles, we have a Car or Van to suit your needs. We have a fleet of over 3,500 vehicles offering a great selection of Cars & Vans from Ford, Kia & Volkswagen. We also offer Daily Car & Van Rental in Eastbourne, Sussex & Weybridge in Surrey. We offer delivery throughout the UK from one of the newest Fleets of Vehicles in the UK at very Competitive Prices. Discounts available for Multiple Vehicles


Contact info

Promotion box for Apex Car Rental

Electric Ford Explorer

Save Fuel Costs with the Fully Electric Explorer over 300 mile Range

5.0

Excellent

TrustScore 5 out of 5

318 reviews

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5.0

All reviews

(318)

292 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, and very good value. I would have no hesitation leasing a vehilce from Apex again

12 May 2026
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Reply from Apex Car Rental

Thank you, I am glad we could help you with your short term lease ! Hopefully you will get the need again !

Rated 5 out of 5 stars

Fantastic company

FANTASTIC COMPANY THAT WE HAVE BEEN DEALING WITH FOR AT LEAST 8 YEARS WITHOUT A SINGLE COMPLAINT FROM US , GREAT ONE TO ONE SERVICE AND REAL VALUE FOR MONEY

11 May 2026
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Reply from Apex Car Rental

Thank you and it has been a pleasure too !

Rated 5 out of 5 stars

Such an easy process

Great company, very easy to deal with. Josh Lawford dealt with my inquiry and made the whole process simple. Vehicle was with me within days at a decent price.

30 April 2026
Unprompted review
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Reply from Apex Car Rental

Thank you ! I will make sure your comments are passed on to Josh

Rated 5 out of 5 stars

Excellent service from Apex Car Rental…

Excellent service from Apex Car Rental Eastbourne. I hired a replacement car from them and was really impressed with both the condition of the vehicle and the overall experience.

The car was absolutely immaculate inside and out, which made such a difference, and the whole process was smooth and professional from start to finish.

I’ve rented cars previously and wouldn’t hesitate to recommend them. Friendly, reliable service and clearly take pride in what they do.

9 May 2026
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Reply from Apex Car Rental

Look forward to seeing you again soon, I am glad we could help

Rated 5 out of 5 stars

So smooth from start to finish

So smooth from start to finish. The level of cars offered, the hand over process and after care was absolutely fantastic. I can not reccomend this company enough. Definitely 5* from me.

11 May 2026
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Reply from Apex Car Rental

Always glad to hire to you, Glad you liked the Touareg

Rated 5 out of 5 stars

Reliable and efficient

We use Apex Car Rental for all our rental vehicles and found the service to be excellent. Vehicle delivery/collections are fast and efficient. Overall, Apex Car Rental is recommended for their reliability and service quality.

11 May 2026
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Reply from Apex Car Rental

Thank you

Rated 5 out of 5 stars

We have been using Apex car Rentals for…

We have been using Apex car Rentals for many years now and find their service excellent.
We have just acquired one of their new fully electric transit vans and are very impressed with this vehicle so far -very competitive pricing and very low running costs.
Highly recommend this company and their quality vehicles.

9 May 2026
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Reply from Apex Car Rental

Glad you like your new E Custom

Rated 5 out of 5 stars

10 years of loving Apex

So we have been with Apex for over 10 years - and they are wonderful - you also cant beat them on price and we always recommend them to our friends too

11 May 2026
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Reply from Apex Car Rental

Thank you and Thank you for your continued custom !

Rated 5 out of 5 stars

Best service

I have been using the team at Apex car rentals for five years now and can honestly say their customer service is fantastic and their pricing is really competitive. Highly recommended.

11 May 2026
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Reply from Apex Car Rental

Thanks Harry !

Rated 5 out of 5 stars

The Apex team are superb

The Apex team are superb. They are fast to respond, always do their best to help and are super-efficient. Their cars are always beautifully clean and of a very high standard.

11 May 2026
Apex Car Rental  logo

Reply from Apex Car Rental

Always great to hire to and visit HWM Aston Martin

Rated 5 out of 5 stars

Amazing company to deal with

Amazing company to deal with - super efficient staff and extremely courteous customer service - make my life very easy indeed ! Would highly recommend without hesitation.

11 May 2026
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Reply from Apex Car Rental

Thank you

Rated 5 out of 5 stars

Apex Car Rental always exceeds my…

Apex Car Rental always exceeds my expectations, I have been using them for a number of years now and always find the team welcoming and professional. The vehicles are always spotless and the delivery and collection service is always efficient. Do not hesitate to give them a try.

11 May 2026
Apex Car Rental  logo

Reply from Apex Car Rental

Glad you like your new cars Mrs Giles

Rated 5 out of 5 stars

Apex Car/ Van Rental

I honestly can't recommend Apex enough. From the very beginning, they made they whole experience easy and hassle-free. The long term rental options were flexible and affordable, the vehicles were excellent, and the customer service was exceptional. Every member of staff we dealt with was professional, approachable, and went above and beyond to help. It's refreshing to deal with a company that genuinely cares about it's customers.

10 May 2026
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Reply from Apex Car Rental

Thank you Mr Shand

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