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Apex Car Rental  Reviews 

318
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly staff for being extremely professional, welcoming, and always ready to go the extra mile. Individuals looking for reliable assistance find that customer service representatives handle every request with exceptional efficiency and genuine care. Some people also felt that the overall booking and vehicle collection procedures are remarkably straightforward, fast, and completely hassle-free. Consumers frequently mention that the available automobiles and vans arrive in immaculate condition, offering fantastic value for money. Travelers appreciate the flexible long-term options and the reliable support provided throughout the entire duration of their lease.

What people talk about most

Service

Customers had positive experiences with service, highlighting the friendly, helpful, and professional staff... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, friendly, and professional... See more

Customer service

People report positive experiences with customer service, noting that the team is consistently helpful,... See more

Product

Customers consistently note positive experiences with product, highlighting that vehicles are brand new,... See more

User experience

Consumers find user experience to be very satisfying, highlighting that everything is easy to navigate with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leased car service. Have been using for approx 1 year now with switchovers approx every 3 months (although it can be more often sometimes) for new cars that meet or exceed originally opted for vehicle... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Apex Car Rental for many years. Great product on offer and not the usual tie ins with a traditional lease. New cars and latest models swopped regularly. No fuss. All the staff and... See more

Company replied

Rated 5 out of 5 stars

The Ford Ranger Wildtrak that was rented was in fantastic condition, supplied by a company that clearly looks after both their cars and their customers. Everything was easy to navigate and there were... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from Apex to arrange delivery of a 3 month hire car at short notice. Jordan did a fab job turning the paperwork around quickly and the car arrived a day early! Customer service was e... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Leasing Service
  4. Van Rental Agency

Written by the company

We specialise in providing new Cars, Pickups, Minibuses & Commercial Vehicles on a totally flexible basis with No Fixed Term Period, giving you vehicles when you need them for both Businesses and Private Individuals. Often referred to as a Car Subscription or Flexible Vehicle Leasing, you get all the benefits of Long Term Contracts but without Cancellation Penalties giving you total flexibility, just paying for the vehicle when you need it. We offer a huge Range of Volkswagen Cars and a huge selection of Ford Commercial Vehicles at very Competitive Prices. We have the latest Models on the latest 26 registration plates and offer a comprehensive range of latest generation Plug in Hybrid and Fully Electric vehicles alongside conventional Diesel and Petrol Vehicles We have recently seen a huge uptake in Fully Electric Vehicles where customers are looking to save money on high fuel costs. We have both Cars & Vans ready to hire. If you are looking for a vehicle whilst waiting for your new vehicle to be delivered, for a New Employee, peaks in your business or simply replacing old tired vehicles, we have a Car or Van to suit your needs. We have a fleet of over 3,500 vehicles offering a great selection of Cars & Vans from Ford, Kia & Volkswagen. We also offer Daily Car & Van Rental in Eastbourne, Sussex & Weybridge in Surrey. We offer delivery throughout the UK from one of the newest Fleets of Vehicles in the UK at very Competitive Prices. Discounts available for Multiple Vehicles


Contact info

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Electric Ford Explorer

Save Fuel Costs with the Fully Electric Explorer over 300 mile Range

5.0

Excellent

TrustScore 5 out of 5

318 reviews

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5.0

All reviews

(318)

292 reviews in the last 12 months

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Rated 5 out of 5 stars

An excellent experience with Apex…

I had an excellent experience with Apex car rental company from start to finish. The booking process was quick and straightforward, and the staff were friendly, professional, and very helpful when I arrived. The car was spotless, well-maintained, and exactly as described online.

Pickup was both fast and hassle-free, I also appreciated the transparent pricing with no hidden surprises. The vehicle drove perfectly and was fun to drive.

I’m extremely satisfied with the service and would definitely use this company again in the future. Highly recommended for anyone looking for reliable and straight forward car rental services.

11 May 2026
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Reply from Apex Car Rental

I am glad you are enjoying your new Polo GTI !

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and professionalism from the Apex staff while maintaining that personal touch. The car and vans rented were brand new and rented at a reasonable price for the time periods we wanted.

14 May 2026
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Reply from Apex Car Rental

Thank you, we look forward to seeing you again soon

Rated 5 out of 5 stars

We have worked and rented vehicles from…

We have worked and rented vehicles from Apex Car Rental for many years. Their customer service is excellent & the staff are always friendly and helpful. The process to rent vehicles from start to finish is so quick and efficient. I would highly recommend them.

14 May 2026
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Reply from Apex Car Rental

Thank you as always Tracey

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent rates, all in all a great service offered by Apex Rental, I have secured over 50 vehicles through Apex and every process, the vehicles provided and the service has always been excellent, highly recommend to an individual or a business that require a car or commercial vehicle at great rates....

14 May 2026
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Reply from Apex Car Rental

Thank you and we are glad we could help !

Rated 5 out of 5 stars

Had a fantastic experience with Apex…

Had a fantastic experience with Apex Car Rentals from start to finish. The booking process was simple, the car was spotless and in excellent condition.
The staff were friendly and professional throughout. Pick-up and drop-off were quick and hassle-free, which made the whole trip so much easier. Great value for money and excellent customer service.

I’d definitely use Apex again and highly recommend them to anyone looking for a reliable car rental company.

14 May 2026
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Reply from Apex Car Rental

Thank you and we look forward to welcoming you again soon

Rated 5 out of 5 stars

Always polite & experinced staff that…

Always polite & experinced staff that give good advice on the type of car. The cars are exactly what we asked for & more! Delivery is second to none always communicated well, I know exactly where I stand with Apex.

13 May 2026
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Reply from Apex Car Rental

Thank you, I am glad you are enjoying your Volkswagen Tiguan

Rated 5 out of 5 stars

I’ve been using Apex Car Rental for…

I’ve been using Apex Car Rental for several years now, and they’ve consistently delivered a reliable and flexible service that suits my business needs. Their commercial vehicle hire options are straightforward to arrange, with a wide range of vehicles available depending on the job, which makes planning ahead much easier.

What stands out most is their flexibility—whether I’ve needed short-term cover at short notice or longer hires during busier periods, they’ve always been accommodating and efficient. The booking process is simple, and the staff are consistently helpful and professional, making the whole experience stress-free.

Vehicles have always been in good condition and well-maintained, which gives me confidence when I’m on the road. Overall, they’ve been a dependable partner over the years, and I’d happily recommend them to anyone needing flexible and practical commercial vehicle hire.

13 May 2026
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Reply from Apex Car Rental

Always a pleasure to hire to you Jenny !

Rated 5 out of 5 stars

My experience with apex is a wonderful…

My experience with apex is a wonderful one. The Touareg is amazing suv to drive with comfortably air suspension.the staff at apex are very professional always willing to help with anything you want and the offices are kept to a very high standard.

13 May 2026
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Reply from Apex Car Rental

Always a pleasure Mr Quirk !

Rated 5 out of 5 stars

Highly recommend

Highly recommend, a great service from start to finish. The staff were knowledgeable and professional. No issues at all and will be a returning customer!

13 May 2026
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Reply from Apex Car Rental

Thank you Holly ! We all look forward to seeing you again soon

Rated 5 out of 5 stars

Best van I ever rented

Quite simply the best van I have ever rented. Literally brand new and if it were not the van I rented the choice otherwise was excellent.
Easy check-in/ out and great value. I'll be back

11 March 2026
Unprompted review
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Reply from Apex Car Rental

Look forward to seeing you again soon Mr Donaldson

Rated 5 out of 5 stars

Would highly recommend Apex.

The service I received at Apex was amazing, the staff were very helpful every step of the way. The van I hired helped me in the final stages of moving house, which was a massive weight lifted off my shoulders!
Great experience overall, would highly recommend Apex.

13 May 2026
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Reply from Apex Car Rental

Thanks Amy, glad we could assist you with your Van Rental

Rated 5 out of 5 stars

Excellent experience from start to finish!

Excellent experience with Apex Car rental from start to finish! Friendly staff that was really helpful, also the pricing was very fair and no hidden surprises. The car was clean and nearly brand new. I would definitely recommend if you are looking for a stress-free and dependable rental experience! Five stars for sure!!! oh and almost forgot the most important one, no waiting line at the desk!

13 May 2026
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Reply from Apex Car Rental

Thanks Liesbeth, hopefully you will visit the UK again soon !

Rated 5 out of 5 stars

Excellent

I have used Apex car hire various times, Dena and the staff at Weybridge are very easy to communicate with and give great service. We will definitely be using them again.

13 May 2026
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Reply from Apex Car Rental

Thanks Coppards ! Deana will love your comments !

Rated 5 out of 5 stars

My many years of Apex

I have dealt with Apex for many years now and I always find the people I deal helpful, knowledgable and very professional.
They go out of their way to make sure you are in and out is quickly and efficiently as possible.

9 May 2026
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Reply from Apex Car Rental

Thanks Mr Cole, I will pass your kind comments on to Jodie

Rated 5 out of 5 stars

Absolutely fantastic experience with…

Absolutely fantastic experience with Apex Car Rental from start to finish. The booking process was quick and easy, the staff were friendly and professional, and the car and vans were spotless and in perfect condition. Pickup and drop-off were smooth with no hassle at all.
The customer service really stood out — they made the whole experience stress-free and enjoyable. I would definitely use Apex again and highly recommend them to anyone looking for a reliable and trustworthy car/van rental company.

11 May 2026
Unprompted review
Apex Car Rental  logo

Reply from Apex Car Rental

Thank you for your kind 5 Star review

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