apexmediasol.com Reviews 

Complete scam company! Do not trust a word they say they put through charges that were unauthorized

All went fine until I was ready to cancel their services and then it was almost impossible to get them to understand that I want to cancel, suddenly they can't seem to understand why someone would cancel! So frustrating and a complete waste of time!🤮

If you're interested in losing your money, your time, and your patience, I highly recommend this company — 10/10. The chances of that happening here are very high. I'm not the only one saying this — more than 30 out of every 100 people who hire their services say the same. They didn’t scam me; I was the fool who, without reading, signed something they asked me to sign, presented with little transparency.

(In my experience) this has been the most terrible service I’ve received in my entire life, although they were kind. Weeks went by with no calls, emails, or responses. There is absolutely no possibility of getting your money back, even if you cancel the service on the same day.

Unfortunately, I signed up before reading the reviews. Had I read them beforehand, I would have immediately realized that one-third of their clients couldn’t all be trying to harm a company like this — they were definitely telling the truth, at least most of them.

That’s why I want to make it very clear that my goal with this review is not to harm Apex, but to warn and protect others like me from being harmed. Weeks after canceling the service, I still receive at least five to six calls a day from different phone numbers they use (I received two while writing this review). I have all the evidence of my case documented — including these last two calls I just mentioned.

It’s simple: if Apex is not capable of managing their own digital presence, how do they expect me to trust them with mine? There’s not a single reply to the many customers who have left reviews describing the terrible service and awful experience they’ve had. That was the first red flag that made me realize those clients were telling the truth.

I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE — UNDER ANY CIRCUMSTANCES.

This company is a SCAM. They charge for services that they do not follow through on, expect you to invest your time on phone calls with them where they give YOU assignments to fix things they have broken as far as your internet listings and online business profiles on different search platforms. When you try to cancel they continue to charge you, harass and bully you, or try to bill you for a cancellation.

I got the sales guy angry and he threatened to call me everyday. I can't wait to report all the harrassment and leave more negative reviews.

Dates of incident: 7/22/25-7/23/25
DO NOT USE Apex Media Solutions, THEY ARE A SCAM!!!
It started with a phone call from one of their sales representatives explaining that they could help me better promote my business on Google and other search engines using voice interface software. It seemed useful, as I have heard of others using this software before, and thought it would be beneficial for my business. Once the initial process of explaining its use was finished, the sales rep asked if I would be interested, and from there, I signed up and purchased the software to use. He then helped me come up with keywords to use for the voice interface and scheduled me for an onboarding with a senior analyst, which he claimed would be to further discuss how to use the software. I scheduled it for the next day and had a meeting with the senior analyst. During the meeting, he told me that it was good that I got the voice interface software, but it was practically useless unless my company was registered with all the different search engines that Google uses to find information on different platforms and because of this my business would not be popping up at the top of the list but at the bottom which would prevent me from getting leads and them going to my competitors. At this point, I was confused about why I paid the $219.98 starting fee with a monthly fee of $19.99 to use the interface software for my company if it was useless without the other software needed. He then started to explain that they had an AI that would make this whole process easy and make my business pop up at the top for anyone searching for my type of business within my area. He then told me that there would be a starting fee of $400 and a monthly fee of $500. When I started complaining, he continued to lower the price but continuously stating its importance, getting more agitated with my hesitancy to make the purchase. He ended up going as low as $199 a month and waiving the starting fee. Keep in mind, they did not make me aware of this before purchasing the initial software. After an hour and a half on the phone of him telling me all this information and trying to persuade me to buy their software, I told them I was not interested after discussing it with my business partner. He became upset and told me that I should have been more up front in the beginning and that I had wasted his time. The day after this exchange, I started getting spam calls and emails to my business email from different moving companies saying they would like to speak about a quote I made. I did not sign up for any moving services. When I asked one of the people from the numerous calls that I got why I was getting these calls, he told me that a lot of the time other people will sign up others on these websites to receive calls as a prank. No one I personally know would do that to me, and my business email has only been available to clients or people I have done business with, and considering I opened my company 3 weeks ago, I have not currently gotten any sales yet. Being upset about the way I was treated and having to deal with the spam calls that I had been signed up for out of spite, I immediately contacted Apex Media Solutions asking for a refund. They gave me the run around, trying to schedule me for an appointment more than a week away, so I asked to speak to someone who could take care of it immediately. They told me that they would inform the department that took care of payments and that they should call me back as soon as possible since they are quick with responses. After waiting over an hour and not getting a call back, I was agitated and already fed up with the whole situation. I called again and the woman on the phone said that she could cancel the monthly payments, but not refund me for the $219.98 starting fee. When I asked if there was anyone I could talk to to make a complaint, she told me there wasn't, but she could relay the message. After that I ended the conversation and hung up because I knew that they were not going to refund me or reflect on the way they mistreated me. To anyone considering working with them, do not. IT IS A SCAM.

This is a scam they do not take no for an answer and all they do is use high pressure tactics. Louis Garcia is the person I spoke to, he was the most rude and disrespectful human being I’ve ever talked to.. saying things such as I don’t need to tell you the cost, that my business partner is in math class and much more.Thats a great way to have buisness and keep buisness right. Absolutely not this is a horrible company that needs to be sued for the crimes that they are committing and the federal buisness bureau will be contacted based on these actions this company has committed..

Scam. Scammers. It was not even 20 hours and I did research and found nothing trustworthy, I called to request refund. Before the call they give u .
So apparently the video call was part of the first process to complete the voice search. But at that call , all I wanted was my money back . They said I can’t get it cause the program was activated already. So that kind of prove to me , my initial thought. Cause if u tell me that the video call is to validate the program and at that call I tell u I don’t want nothing.
What can we take for this.

**I requested a full refund just hours after the call and the $99.99 charge. I also immediately contacted my credit card company to dispute the charge. This company uses high-pressure sales tactics, making big promises that, once you step back, clearly amount to nothing but a scam.

When I emailed Apex asking for my refund, I got a call from a supervisor who basically told me “good luck” — they claimed the call was recorded and that only $19.99 of the $99.99 actually goes to them, so they’d “document that” with my credit card company to block my refund.

I will be watching how they handle this next, but I strongly warn others: DO NOT USE THIS COMPANY! Protect yourself and your money.**

Working with a true professional like Matthew. He did everything he said he would do and then some. He took care of all of my issues in real time. He got my account unsuspended and verified on google. I will recommend HIS services to anyone.

I am a sole practioner attorney is the Metropolitan Atlanta area. I hired Apex to revise and run my website in August of 2024. They charged me $299 per month for one service, and $129.00 per month for another. While I got a few phone calls, I did not receive one email inquiry from a potential client in the next 10 months. In early June of this year, I was contacted by one of their competitiors about taking over my website. It was at that time, that I discovered that every inquiry link on my website was forwarded to a dead page, a "404", so when potential clients would click on the link to send me an inquiry, they were taken to a dead page, and could not reach me. I started calling them on June 5, 2025 and leaving messages but no one returned my call. I even "spoke" to one of their on line bots. I emailed them, and got no response. I spent over $5000.00 with them and got nothing for it and probably turned away many potential clients. If you call Apex, you get a voice mail recording. You will leave a message and it will not be returned. I have had my website taken over by anothe firm and the links work fine. DO NOT DO BUSINESS WITH APEX.

Please be aware of this company. They will sound great in the beginning like they’re really working with you, but you will not gain one client and you will do all the work yourself…. I recently canceled and I’m still getting phone calls asking them that I’m delinquent which is ridiculous cause I canceled. They will not take no for an answer. I had my attorney look over the contract where he says you’re not obligated for anything they can’t get this through their head that I have canceled…. Please do not use them.!!

At first it was great working with them, they seemed knowledgeable. I bought a couple different packages from them and neither of them got me a single lead in 5 months. I had to cancel payments through my bank because no one has answered my call or responded to my emails about canceling my services. I am still getting calls 4 months later saying I have missed payments. So once again...today I called and left a message to stop calling me and that I had canceled services months ago.

This company keeps calling our phone numbers, even though we politely asked them to remove us from their list. They just hang up and ignore any requests. They always call from different phone numbers, so there's no way to block them all. I can't imagine what kind of scheme they're running.

These people are scams. They gave me an offer I signed on for. I logged in to my account and saw blank pages; all access was blocked. I also encourage one of our clients to sign up for the same thing...

They will call you with offers over and over, and they logged in your phone numbers for all the agents calling to sell the same service.

I am very disappointed with taking my money without giving the service promised.

The supports are not helpful at all; nobody responds.

Is there a lower score that I can give? This is a SCAM. I WAS TAKEN. These people were helpful until they got my money. Then they set me up with something I can't work with and left me hanging without support. I can't even get a reply.
DO NOT SIGN UP WITH APEX.
DO NOT GIVE THEM ANY PAYMENT.

I was cold called about doing SEO work for my small company, which, as I told the initial salesperson, is really more a hobby (blogging) than a business. The goal was to raise awareness of my blog, WeeklyWilson.com, so that I would be contacted more frequently to run articles for a small fee, as I have done since 2007. The initial sales person was quite proficient; I've had SEO work done in the past, and I know that, like investing in the stock market, they try to tell you that you have to pay them large sums to do this for lengthy periods of time, like a year or more. I do not make enough from blogging to afford that, and said so. The initial contact (John or Henry) said he would ask his manager about a deal where I would write a favorable review for a reduced charge. I agreed, since I anticipated that they would conduct their work in a professional manner. The last time I paid for SEO work, it was successful, but I learned that they want to meet with you ad infinitum and I immediately made it clear that I was NOT the person to be meeting to talk about computer rankings and algorithms. I asked if I could involve my computer aide. I was told no, and the original contact asked me to pick categories for my Google presence. None of the words had anything to do with blogging or writing and the match between me and this service already seemed to be going South fast. I did meet with the gentleman for a full hour picking these categories and discussing my goals for my little blogging business, and I asked if this service was really suitable. He assured me that it was and even left the phone momentarily to make the deal that would lower the price of their services to something more affordable, which I understood to be $249 per month, contingent upon me singing their praises in a review thereafter. I was then told to show up for (yet another) meeting at 2 p.m. the following week. Again, I protested that I was the last person on the planet who wanted to be present at a lengthy chat about SEO algorithms, but I dutifully tried to join what turned out to be a zoom meeting that I couldn't figure out how to do at 2 p.m., missing a long distance call from my daughter to meet with someone named Danielle.
Danielle was awful. I explained, again, that I did not want to be TOLD, without any consultation, when and where to show up for these "meetings." This one, I was told, was going to be about my competition. I have a very, strange mix of movie reviewing and politics, so my response was that I probably HAD no "competition." Danielle continued to tell me (no joint decision) when and where I was to make myself available. This was NOT going well, and Danielle agreed.
I was now pawned off on Paula. And Doug. And Patricia. And, eventually Joshua, not to be confused with Josh. This was another of my legitimate complaints. (1) I do not want to be the one meeting with people about computer algorithms and technical computer matters. I was born in 1945 and this is NOT my forte. (2) I would not want to do business with any service that tells me, without consulting with me, when and where we are to meet. Who does that? I've run 2 businesses where appointments had to be made. They were not made without any input from the customer. (3) I do not want to go through 6 or 7 different people. As of this second meeting, I had already been paired with: John, Henry, Danielle, Paula, Doug, P and Joshua.
The only one of the lot who heard what I was trying to convey at all was Joshua, the Manager person. I explained that this was NOT going well, and that I did NOT anticipate dancing to their appointment tune and showing up for lengthy meetings without any consultation from me. I also spoke with Joshua about the odds of a small business like mine even benefiting from what he described as needing to be months of services. He agreed that A.I. will be putting bloggers out of business, anyway, and that a score below 80 would mean that your blog was probably not going to benefit.
I learned that none of the "analysts" answer their e-mail, but they do send out automated appointment meeting reminders repeatedly, without your participation in having selected the date or time of said meeting. This, right there, is a terrible way to do business, and I've been the CEO of two successful businesses.
I do give credit to Joshua, who gave me his phone number (I refused to write down another e-mail, since NONE of the 7 people I dealt with ever answered a single one, protesting that I could not make this or that appointment they had arbitrarily arranged.) I did not try to contact Joshua using that phone number, but I did try to contact him using the e-mail address, which, as usual with Apex Media Solutions, he did not answer.
At this point I called my credit card company to get a refund, which I have now received. This is primarily a scam, in my opinion. Bill: $627.99 for nothing.

I paid $119 to Apex Media for the Voice platform.
The sales rep will tell you after paying, your company will be on Voice platform immediately.
It's been 3 weeks and still nothing.
I requested a refund and they refused to refund my money.
This company is a scam.
WARNING: STAY AWAY FROM THIS COMPANY THEY ARE NO GOOD.
IF YOUR INTERESTED IN PUTTING YOUR COMPANY ON A VOICE PLATFORM I RECCOMEND ANOTHER COMPANY THAT IS LEGIT!!
They had me up and running in 2days as they said they would.
They have been in business many years.
The companies name is Broadly Inc.
This company Apex Media is a scam company prowling the internet steeling Money from innocent people.
Please stay away it's the best way to stop these trolls.
Aron Braha
All Boro Construction Corp.

The person who helped me was very nice and kind, BUT they are charging for something you can do for free and they make it seem like you need to do it today and can never do it again. I was told that my business was accepted and I just needed to pay $150 which went down to $125 and then pay monthly after the first year. But I was also told that I had to pay today and I could not come back after doing my research because it would take 1-2 years to file again which makes no sense.

The company contacted me about voice search. I paid $150 to get started. Within 24 hours I had decided I didn't want to use the service and tried to cancel. You can't get a refund for your initial payment and we still haven't received an email about our request to cancel the monthly subscription. Do NOT give these people your bank/credit card information.