I ordered a car part on Wednesday and paid an extra £9.99 for next day delivery, I got an email the same day saying the order was received. The part arrived on Saturday at noon. The Royal Mail tra... See more
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Bought some F12 seats costing £25k inc Necessary looms. Looms were wrong - had zero contact from Apex, even tho I texted Dan several times, until SBR Engineering who are excellent solved the problem... See more
I’m from Stoke and have been to a fair few garages over the years, but Apex has honestly exceeded all my expectations. They are the best priced around, get the job done well ahead of time, and most im... See more
I have been using Apex now for over 3 years. They have always been competitively priced and kept me informed on delivery times. I’m shocked to read the reviews about bad customer service as they’ve... See more
Company details
- Auto Parts Store
- also in
- Auto Accessories Wholesaler
- Auto Body Parts Supplier
- Auto Machine Shop
- Auto Parts Market
- Car Accessories Store
Information provided by various external sources
Apex Auto parts is a standout amongst other auto benefit gateway in London, intended to assist auto proprietors with finding all the motor parts they required.
Contact info
United Kingdom
- apexautoparts.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I'm extremely satisfied with my recent purchase for engine parts
I'm extremely satisfied with my purchase from Apex Auto Parts! I recently bought an engine crankshaft and bearing for my vehicle, and the entire experience was top-notch.
The quality of the parts is exceptional - the crankshaft and bearing are performing flawlessly, and I've noticed a significant improvement in my engine's performance.
The pricing was very competitive, and the customer service was outstanding. Their team was knowledgeable, responsive, and helped me ensure I got the right parts for my vehicle.
Shipping was fast and efficient, and the parts were well-packaged to prevent damage.
I highly recommend Apex Auto Parts to anyone seeking reliable auto parts. Their commitment to quality, customer service, and value is evident in every aspect of their business.
Top seller top quality excellent…
Top seller top quality excellent delivery and communication I recommended .
Have we have been using Apex since six…
We have been using Apex since six months, Excellent service, Great postage service prices are excellent. Would recommend to use these guys.
Worse than terrible!
I wish I had read the reviews on these scammers before we ordered our items. Judging by the reviews on this website, seems like everyone has had problems with their messed up Terrible service. Kindly don't buy anything. You will get wrong item and them they will make you pay for right part and after that no refund .
kept ringing and every time new excuse. I don't blame customer service staff look like management also letting them down.2 5 star reviews from 4000 miles away where they don't even use these parts.
so 1.8 trust pilot review justified.
Had more respect and decency of the UK GOVERNMENT
Ordered a cambelt kit for a Renault Megane. They checked it by the registration and confirmed it would fit. Stripped the car down and none of the parts were anywhere near correct. Opened a return via eBay and they provided postage. Postage wasn’t for anywhere near the correct weight they may as well have send me a first class stamp!!! Had to pay nearly £20 to send it back and then left feedback on eBay due to absolutely shocking customer service blaming me for ordering it when they said it’s the correct cambelt kit. Had proof it was delivered back to them and they refused to refund my money until the review was removed which I cannot do- only they can do this!!!! Went through eBay and got my money back and I’m still going through proceedings with eBay to take this matter further. THEY SELL YOU THE WRONG PARTS AND THEN BLAME YOU FOR BUYING THEM. ALL 5* REVIEWS ARE STAFF AND FRIENDS OR FAMILY ALL FAKE. DO NOT FUND THIS COMPANY AT ALL. THEY SELL CHEAP CRAP AND TAKE ABSOLUTELY NO RESPONSIBILITY FOR IT BEING INCORRECT. NO RESPECT AT ALL FOR BUYERS.
Rubbish
Hello, I bought parts for my Land Rover from Apex car parts, which are of very poor quality. Are there any Chinese crap and it is not worth spending your hard-earned money on them?
Dont.... Just dont
Brought some bottom end bearings for a 2.5t Mondeo - Sent reg plate and engine number to them for them to sent me the totally wrong parts. They were still sealed in the box when I sent them back. Sent a picture of my baring compared to theirs - their attitude was appalling!! 'if you don't like it send it back' - They could not accept they were in the wrong!!!!!!
Absolutely terrible costumer service.
Absolutely terrible costumer service.
The sell rebranded parts made for other cars and when it doesn’t fit properly they just deny any wrongdoing.
When you then are forced to pay for shipping the incorrect parts back to them they “disappear” in the mail.
Use a more serious supplier, Apex is not worth the trouble and you will end up loosing money and time.
Bought some part on Thursday and have…
Bought some part on Thursday and have paid extra £10 for next day delivery. Item will come ant Monday. While buying no was any information when time cut off after 12pm for next day delivery.
Very nice service and honest company
Very nice service and honest company! Helped us in a pinch to get gear mechanism. Could easily have charged us but wouldn't take any extra money for the quick delivery. Highly recommend!
Don't buy anything from Apex
Don't buy anything from Apex! Kiss your money and time goodbye!!!
I came across apex after my crank broke…
I came across apex after my crank broke down, they not only provided me with quality parts, they were very helpful in answering all my queries. Amazing service!
Great value and superb product
Great value and superb product. Highly recommended.
OE QUALITY PARTS
Don't just buy anything here
Don't just buy anything from this seller. Don't know how to sell the right part. They sold me the wrong crankshaft and they don’t have the man to admit their own mistake. Unhappy activities. I told them very precisely which engine I needed for the crankshaft and they still sent the wrong one. They do not receive any response to emails or chats. The worst seller ever !!!
Apex Auto Parts crankshaft complaint
If all the parts that Apex Auto Parts sells are of such quality as the Range Rover crankshaft I bought in this company, I feel sorry for the buyers and I wish you much determination and patience to get any compensation. No contact from their site, they remove posts in which the truth about their operation is written.
Auto-Motor-Serwis Marek K.
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