I am really thankful to Dexter, who Contacted me immediately and supported my issue and it saved both of us time.Thank you very much.
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thank you for your prompt response of my concern. I appreciate it so much. maybe I just didn't read the instructions carefully before filling up the form of membership. sorry for that.
A person from the escalation team named Alero reached out to me to work on my refund case. I greatly appreciate Alero for it since I really wanted a refund for the membership.
Hello, thank you for your help. My membership cancellation process was managed well. I would like to thank Raj from the upgrade team. Best wishes. Hiranur.
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Very good service :)
Never give up on this as long as you understand
What made my experience great was that I didn't know anything about that, but you never gave up but you keep on getting in touch with me till I decided to cancel my membership 🙏
I'm very happy with the customer…
I'm very halpy with the customer service I received,the consultant (Ahlby) was swift and brief with excellent communication skills and resolve my issue with no hassles.....
Gratitude and appreciation
My issue was Addressed and attend to kindly. All my concerns were attended to and I wanna kindly thank the Escalation team for the assistance.
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I had a fantastic experience with the team! Zoe was incredibly helpful in addressing my issue promptly and professionally. The Escalation Team also provided excellent support, ensuring that all my concerns were resolved efficiently. Thank you for the outstanding assistance and dedication to customer satisfaction. Highly satisfied with the service!
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The wrongful payment of membership
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