Apartamentos Innova Reviews 12

TrustScore 2 out of 5

1.9

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1.9

Poor

TrustScore 2 out of 5

12 reviews

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Rated 1 out of 5 stars

Fake! DO NOT BOOK!!!

Same like the reviews before. We booked a apartment in Malaga. They Canceled while we were sitting in the plane to Malaga. Before they were very fast in conversation, after the cancellation no reply anymore.
We will contact the Spanish Police! Be aware and don't transfer money!

28 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS WEBSITE. I have been a victim of a professional rental scam by apartamentos-innova.es

They operate with a very convincing website and professional communication via email and WhatsApp. They list fake apartments.

Once you make the bank transfer— to an account under the name DE LA RUBIA BRAZOVA S.L.at CaixaBank —They stop answering calls, and provide fake check-in instructions.

I have already reported this to the police and the bank. Please be extremely careful. If you have been scammed by them, report it to the authorities immediately to track their IBAN.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Innova Apartamentos isn't real

Innova Apartamentos isn't real.
In early December last year, I booked an apartment in Seville on apartamentosinnova.es. That went without any problems. In early March, I discovered that this site, apartamentosinnova.es, was no longer accessible. The reservation is gone.

The company now uses the site apartamentos-innova.es. The name of the old site with a hyphen in it. The new site looks exactly like the old one. Do not book a stay or boat on this site, as you run the risk of paying for nothing.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM ! the rooms doesn't exist, they try to get money transfer when you book in order to secure the reservation

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Fake!!

Fake!!
Be careful, it's a fake, the company doesn't even exist. These scammers have accepted our booking of 520€. On the day of arrival, it turned out that the company doesn't exist and the address given is that of another hotel and other apartments.
We're reporting the scammers to the Spanish police.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam that looks so real

Just wanted to confirm what is already written. I was lucky that the card payment didn't work and then choose bank transfer option. The emails received look so real, it's a very well thoughts scam. After I received the details for bank transfer payment, they necer replied to any of my queries. I've asked for a card payment link( so I can be protected) but no reply. Definitely a scam.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Thank you to the previous reviewer. I was about to book with this company but the price looked too competitive, so I tried to Google them. I couldn’t find anything about this company, until I found this trustpilot page. Please avoid

2 March 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE. Fake company.

Beware!!!! This company is not real. They took 475 euros from me for an apartment in Barcelona. Upon checking the registration number the apartment in fact belonged to someone else who had never heard of
Apartmentos Innova. Please don’t not
Book. I am currently in talks with the Spanish police regarding this fake
Company.

9 February 2026
Unprompted review
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