Excellent experience with this company. Ordered a chair, it arrived very quickly. Assembly was easy and the chair is if a good quality. I the nordered a kitchen cart, again delivery was very quick, gr... See more
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I bought a foldable desk with a wheeled chair. Very good experience, all the product are described very well, the measure provided match perfectly the product. Very fast shipment, and the product are... See more
Fast and good delivery! Also the development babies constructions came as I ordered. 5 BIG PIECES OF BABIES COSTRUCTIONS SAME AS Showed on the pictures.Well done.Keep up the great work.Strongly raccom... See more
Great store for great product with good prices. I order a shoe rack for my living room, the shipping was very fast. The packaging to protect the item was well made, the overall quality was really good... See more
Company details
Written by the company
Tutti i giorni migliaia di prodotti per la tua casa, il tuo lavoro, l'outdoor, giardino, giochi e prodotti per l'infanzia, fitness al miglior prezzo. Direttamente dal produttore e disponibili nella nostra logistica in Italia. Non rischiare di pagare dazi e di non ricevere il prodotto, acquista su AOSOM.IT. Spedizioni per corriere espresso 24 ore!
Written by the company
- Aosom Italia - Chi Siamo
- Aosom è un'azienda globale specializzata in vendite online nata nel 2009 negli Stati Uniti e diventata subito leader nel campo delle attrezzature per outdoor, arredo della casa, fitness, articoli per animali domestici, per i bambini, hobby e tempo libero. Attualmente siamo presenti in Italia, USA, Canada, UK, Francia, Germania, Spagna e prossimamente in altri paesi. La sede italiana, nata nel 2014, è ad Assago (Milano), presso il Centro Direzionale Milanofiori. Il nostro obiettivo è fornire a tutti i nostri clienti prodotti di alta qualità ad un prezzo di fabbrica senza inutili e costosi passaggi di intermediari.
Prodotti coperti da Garanzia - Reso entro i primi 14 giorni - Consegna in 2-3 giorni lavorativi - Customer service dedicato
Scopri la nostra attenzione al cliente: dai resi all'assistenza, dalla consegna express alla garanzia!
GARANZIA
La garanzia dei nostri prodotti è quella prevista dalla vigente normativa: 2 anni in caso di vendita a privati, 1 anno in caso di vendita con fattura intestata ad una partita iva (che può essere richiesta via e-mail anche dopo l’acquisto)
RESO
Se il prodotto che hai ricevuto risulta danneggiato (ad esempio per problemi durante il trasporto) o diverso da quanto descritto (ad esempio per un errore nella logistica), contattaci immediatamente e potrai scegliere se essere subito rimborsato (incluse le eventuali spese di spedizione e contrassegno), oppure ricevere subito un nuovo prodotto senza alcun costo aggiuntivo. Il prodotto danneggiato/non conforme ti verrà prelevato con un corriere a nostre spese.
SPEDIZIONI
La spedizione avverrà entro 24 ore (o in ogni caso al primo giorno feriale) dal pagamento tramite corriere espresso Bartolini.I tempi medi di consegna standard variano da 2 giorni a 5 (isole e zone disagiate) a partire dalla presa in carico del prodotto (o dei prodotti) da parte del corriere (normalmente il primo giorno lavorativo dopo l’ordine).
Contact info
Centro Direzionale Milanofiori Strada 1 Palazzo F1, 20057, Assago, Italy
- 0249471447
- clienti@aosom.it
- aosom.it
4.6
Excellent
31K reviews
Asks customers to review
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The product was exactly as it was shown…
The product was exactly as it was shown on the website. Arrived packed well.
12 June 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not easy to assemble.
Not easy to assemble.
The top part had no pre-made hole, making it even harder to assemble, especially because is the most important part and it required several holes to be drilled.
Update with more detailed information.
Rispondo in inglese perchè mio italiano non è buono.
1. You did not send my full address to the courier and I had to contact the company because they could no reach me.
2. I only noticed the lack of holes on the last two and most important pieces of the furniture (the top part) almost at the end of the assembling process, therefore I had to find a way to finish it. The two last parts that make the table had no holes drilled. It should have 9 holes on each part.
3. Most of the.other holes are badly done making assembly a very hard job.
4. Some of the screws on the lateral part could be fully inserted.
It should be your job to make sure the furniture is properly set to be assembled, not me.
It is overall a low quality.
M remarks on trustpilot will remain as it is.
19 May 2020
Unprompted review
Reply from Aosom Italia
Il cliente non ci ha mai contatti per comunicare questo problema nè inviato foto a testimonianza di quanto affermato.
Restiamo sempre a disposizione per trovare una soluuzione qualora volesse risolvere.
Aosom Customer care
Puntuali ed efficienti
15 May 2020
Unprompted review
Tutto come descritto.
14 May 2020
Unprompted review
Efficienti gentili e disponibili
8 May 2020
Unprompted review
Great & fast delivery will use again
7 May 2020
Unprompted review
celeri ed efficienti
5 May 2020
Unprompted review
super veloci e professonali!
13 April 2020
Unprompted review
Veloce coveniente
13 April 2020
Unprompted review
In pieno lock down da coronavirus…
In pieno lock down da coronavirus puntualissimi e pure gentili nel costumer care.
Prodotto in linea con attese
3 April 2020
Unprompted review
Good products with reasonable price
13 January 2020
Unprompted review
Consegne rapide e merce conforme alle…
Consegne rapide e merce conforme alle specifiche
23 December 2019
Unprompted review
Good service
Good service. Used it for the first time and iam really satisfied.
7 December 2019
Unprompted review
Davvero efficiente
22 November 2019
Unprompted review
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