Great supplements I buy from other stores, this time I decided to order directly from AOR. Testing all the new vitamins & supplements at the moment, so far no side effects or anything bad to say. Than... See more
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I like your products very much but your online ordering is very frustrating. I can only delete subsriptions but can't add anything extra on to an order. My last order took me 2 hours over 4 days to d... See more
Company replied
I use several AOR products to help with my health issues which include fibromyalgia, irritable bladder, chronic fatigue syndrome. They are top notch. But, I have found the subscription process a b... See more
Company replied
I needed help setting up an account and the woman who helped me was very patient and courteous! Placed my order which I thought I had placed two weeks ago, so I needed my supplements yesterday, but p... See more
Company replied
Company details
Information provided by various external sources
AOR Canada offers premium natural health supplements that may help preventing, correcting, or improving your health needs.
Contact info
3900 – 12 Street NE Calgary, AB, T2E 8H9, Calgary , Canada
- 1-800-387-0177
- info@aor.ca
- aor.ca
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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This is a rebuke to "Romay" who posted…
This is a rebuke to "Romay" who posted misinformation about the ingredient Sodium stearyl fumarate, and gave the company one star because they list it as an ingredient. Romay falsely claimed it is a dangerous additive that corrodes the skin. If he'd done his research like he urged others to do, he'd know it is a water-soluble lubricant used in the pharmaceutical industry for compressing tablets. It is completely harmless in this respect. Honestly, leave the science to the scientists and stay off the Facebook dumdum groups.
Now as for AOR, I've experienced no issues with shipping, and benefits from taking their magnesium supplements. Sodium stearyl fumarate as commonly used by all drug manufacturers and supplement manufacturers is harmless. If you took the raw form and dusted your skin with it, you'd have issues, but clearly this is not the case.
Long Time Customer No More.
After being a customer for years and subscribing to 3 different supplements, the company refused to refund me individual shipping charges for products that were sent out on the same day. They said that I was at fault for placing multiple orders. If you do purchase, I would highly recommend not using the subscription service as they will charge you $10 shipping (in Canada) for each item, rendering the savings of the subscription useless. I won't be purchasing their products going forward.

Reply from Advanced Orthomolecular Research
Time to read the labels very carefully.
I work in the heath industry and AOR products used to be my go-to for cleaner products and the least amount of non-medicinal ingredients.
I will no longer buy their product due to the growing number of unhealthy additives,
one being Sodium Stearyl Fumarate which causes corrosion to skin and other irritation.
I could list a few more unwanted ingredients but it’s best to read the labels and do your own research.
Purchese
Hi .
I gonna wait went purchase will be in my hands.
And i will said to you how i like it.
Thanks you

Reply from Advanced Orthomolecular Research
I needed assistance in changing…
I needed assistance in changing information on my account. I called and the person I chatted with took me step by step to resolve the issue.
Loved the service, thank-you

Reply from Advanced Orthomolecular Research
The website is one of the worst I've…
The website is one of the worst I've ever used (slow, clumsy), and the options under the subscription service are too limited. I'd like to order once every four months (not two months) and avoid parcels being shipped several times/year. Better for the environment (emissions) and better for me (convenience).

Reply from Advanced Orthomolecular Research
Missing my magnesium subscription
I have a subscription for Magnesium Glycinate and this is the second time that it was out of stock for my subscription. Last time I caught it before the other items shipped and I deferred my order until it was back in stock and I had enough to put me over the minimum shipping amount. This time I didn’t catch it in time and I was beyond disappointed to not only find it wasn’t in my order but that I paid a $10 shipping fee. I rely on this magnesium as part of my migraine prevention protocol and not having it causes issues. While I’m a huge fan of AOR products I’m not satisfied with how subscriptions are handled.

Reply from Advanced Orthomolecular Research
Excellent Quality
I love the quality of AOR multivitamins. They give me a noticeable difference in energy and definitely assist my digestion process!

Reply from Advanced Orthomolecular Research
Excellent Live Chat Support
Whenever I have a question or an issue with the website the live chat is available and helpful. This time I had to leave a message after hours and I heard back very quickly. My issue was resolved very well.

Reply from Advanced Orthomolecular Research
Assisted with order when experiencing…
Assisted with order when experiencing network problems. I have been dealing with AOR for a number of years now/ excellent service and product

Reply from Advanced Orthomolecular Research

Reply from Advanced Orthomolecular Research
Great products and value
All the products I wanted were in stock. I was able to change my subscription items and date and everything shipped the same day. Great supplements and value with AOR.

Reply from Advanced Orthomolecular Research
All I did was order online
All I did was order online. It remains to be seen how quickly it arrives. But the website is clear straightforward and easy to use.

Reply from Advanced Orthomolecular Research
I ordered for AOR on April 06
I ordered for AOR on April 06, 2023 and am still waiting to receive. Previously you sent through Canadapost and it arrived within three days. Fedex is notorious in its delivery service and I am surprised as how you chose it to deliver my order. Kindly get it delivered as soon as possible, and if not, please refund my money. I am 87 and I cannot go anywhere to pick up. Thank you.

Reply from Advanced Orthomolecular Research

Reply from Advanced Orthomolecular Research
I have great confidence in the quality…
I have great confidence in the quality of AOR's supplements, as does my Naturopath. Great follow up, too. When I hesitated over adding a new supplement, I was sent an information package that enabled me to read the research. Red Yeast Rice has helped reverse my symptoms. I appreciated the caring service.

Reply from Advanced Orthomolecular Research
I really like your products
I really like your products, in particular the Minerals and not able to obtain them at local health food stores.
Might want to make the website useable…
Might want to make the website useable on mobile, that way it can reach more people and make it easier for them make purchases.
Had to wait till I got back from my work trip, so I could make the purchase from my PC.
It is easy to order
It is easy to order. When you are looking at an unfamiliar product you can read the label to see if it is what you are looking for or has ingredients that you may be allergic too. Also the products have a good expiry date.
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