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Company details

  1. Airline Ticket Agency
  2. Travel Aggregator

Written by the company

Fly with ease and confidence with A One Travel, an ATOL-protected travel agency offering unbeatable flight deals and tour arrangements. Our mission is to provide fair prices so everyone can enjoy seamless travel experiences. Whether it's economy-class, premium economy, or a non-stop journey, we have you covered. We understand your travel needs and are committed to delivering the perfect flights and tours for your budget and schedule. Your loyalty is our priority. Book your dream holiday today with A One Travel! ✈️🌍


Contact info

3.6

Average

TrustScore 3.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

One travel are real scamer

One travel after the scam they did with me last month n, I reported them to the police, after I put review about them in Trustpoilt, |They put pressure on me again to take the review out by calling me many times and send fake letter,
I discover today they cancel my flight because they had the reservation number | I cant get flight again same time same price, They real scammer , I have to contact the police again.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Just make sure your return ticket is legit

On his way out my husbands ticket wasn't booked jist an e-ticket was issued. After many phone calls a one way ticket was issued at the last minute and when he refused to travel without a return ticket one was issued and we've just realised last night that it isn't a legitimate return and now my husband is stuck in Kenya without a seat on the flight back home 😞
Today, 30th April 2025, we still haven't received a return ticket for my husband even despite having emailed them that he had only taken enough meds for the week and needs to be back home

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Eric rescheduled my flight. Thanks a lot ERIC.

The Airline cancelled my flight to the US, and reaching them was impossible; they were completely unresponsive. I decided to contact this company for help with rescheduling my flight. Eric, one of the customer representatives, efficiently helped me reschedule and upgrade to Business class. He explored all options and secured the best upgrade fare available. Everything was seamless with this company. Without a doubt, I will choose this company again in the future. Highly recommended!

10 January 2025
Unprompted review
A One Travel  logo

Reply from A One Travel

Dear Faisal Waheed,

Thank you for sharing your positive experience with us. We are delighted to hear that Eric was able to assist you in rescheduling your flight and securing an upgrade to Business class. Our team strives to provide seamless service, especially in challenging situations like flight cancellations. Your recommendation means a great deal to us, and we look forward to serving you again in the future. Safe travels!

Best regards,
Team A One Travel

Rated 5 out of 5 stars

The service was very excellent and mr…

The service was very excellent and mr Leo crest was very helpful I will recommend this service to anyone.always rang me to see everything was going well

22 November 2024
Unprompted review
A One Travel  logo

Reply from A One Travel

Dear Christopher Woodfield,

Thank you for taking the time to share your positive experience with our service. We are delighted to hear that Mr. Leo Crest provided you with exceptional assistance and that you felt well-supported throughout the process. Your recommendation means a great deal to us, and we truly appreciate your feedback. Should you require any further assistance in the future, please do not hesitate to reach out.

Best regards,
Team A One Travel

Rated 5 out of 5 stars

The company is excellent because one of…

The company is excellent because one of the staff called LEO gave very excellent service in selling me a ticket with efficiency. Very good job well done

11 January 2025
Unprompted review
A One Travel  logo

Reply from A One Travel

Dear Badou Jeng,

Thank you for taking the time to share your positive experience with our team. We are delighted to hear that Leo provided you with exceptional service while assisting you in purchasing your ticket. Your feedback is invaluable to us and serves as a great motivation for our staff to continue delivering high-quality service. We appreciate your support and look forward to serving you again in the future.

Best regards,
Team A One Travel

Rated 5 out of 5 stars

Thank you very much.

20 January 2025
Unprompted review
A One Travel  logo

Reply from A One Travel

Thank you for your kind expression of gratitude, Biraima. We truly appreciate your engagement and support. Your acknowledgment motivates us to continue our efforts in providing valuable services to our clients. Should you have any further thoughts or suggestions, please feel free to share them with us. Safe Travels!

Team A One Travel

Rated 5 out of 5 stars

Pleasure doing business with you Leo

Pleasure doing business with you Leo, very easy booking my citytrip.
Good advice and prices.
Thank you very much.
Rolf

19 January 2025
Unprompted review
A One Travel  logo

Reply from A One Travel

Dear Hendrik,

Thank you for your kind words and positive feedback regarding your recent experience with us. We are delighted to hear that you found the booking process for your city trip to be seamless and that Leo's advice and pricing met your expectations. Your satisfaction is our top priority, and we look forward to assisting you with your future travel plans.

Best regards,
Team A One Travel

Rated 5 out of 5 stars

My name is Irfan very very good service…

My name is Irfan very very good service the name is oscer he is wonderful guy give me good help and give me good price I give him 10 star when I go anywhere holiday I use this company thanks 👍

27 December 2024
Unprompted review
A One Travel  logo

Reply from A One Travel

Dear Irfan,

Thank you for taking the time to share your positive experience with our service. We are thrilled to hear that Oscar provided you with exceptional assistance and competitive pricing during your holiday planning. Your kind words and generous rating of 10 stars motivate us to continue delivering outstanding service to all our clients. We look forward to serving you again on your future travels.

Best regards,
Team A One Travel

Rated 5 out of 5 stars

It was a great pleasure

It was a great pleasure, To book my flight through your company, And I'm so happy that's Your customer service has been Excellent , Specially bill He's been a great help, Hopefully I will be using you more as I am will be using the journey frequently manufactur

21 December 2024
Unprompted review
A One Travel  logo

Reply from A One Travel

Dear Zehad Abu Awaidh,

Thank you for your kind words and for choosing our company for your travel needs. We are thrilled to hear that you had a positive experience with our customer service, especially with Bill’s assistance. Your satisfaction is our top priority, and we look forward to serving you again on your future journeys.

Best regards,
Team A One Travel

Rated 5 out of 5 stars

I have used A One Trave many times

I have used A One Trave many times. They are a first class travel agent who look after their clients in a first class way.

25 September 2019
Unprompted review
A One Travel  logo

Reply from A One Travel

Thank you, Karan Pun, for your kind words about A One Travel. We are delighted to hear that you have consistently experienced our commitment to providing first-class service. Your satisfaction is our top priority, and we look forward to continuing to assist you with all your travel needs in the future. Safe travels!

Team A One Travel

Rated 5 out of 5 stars

Excellent personal service.

Excellent personal service.
Very flexible in planning flights.

Alam was informative and eager to help.

14 September 2019
Unprompted review
A One Travel  logo

Reply from A One Travel

Thank you, Prajal Limbu, for your kind words regarding our service. We are delighted to hear that you found our team, particularly Alam, to be informative and accommodating in planning your flights. At our company, we strive to provide personalized and flexible solutions to meet the unique needs of our clients. Your feedback is greatly appreciated, and we look forward to assisting you with your future travel plans. Safe Travels!

Team A One Travel

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