ANYCUBIC Reviews 2,592

Even though it was my second consultation, I was very satisfied as he was very friendly and responsive.

Sempre pronti ad aiutare chi ha un problema

Helpful support, solved my issues. Took a bit of time but I guess we have to deal with globalization.

I love how Anycubic makes their printers so much better with every iteration. This company knows how to innovate.

responsive and loyal support helped me solve problems with the ace pro module.

Had a defect, and after asking support where to buy a new part for replacement, I had to send a photo and description.
support responded within 4 messages they'll send replacementparts ( no charge )

good replay time

Great and fast answering. Fast solving problems.

My Kobra S1 had some issues, but the Anycubic support was just great at helping fixing all my issues including sending a few parts that needed replacement. thanks a lot!

I had a problem with my new cobra 3 v2 printer. I wrote to the managers who responded immediately and immediately arranged for a shipment with the appropriate spare parts. They were very kind and very professional. I am very satisfied with the interaction. Paolo

I ordered a printer a couple of months ago, and since them I'm very satisfied, Anycubic is able to deliver extreme value/Price ratio!

After having a broken off clip on the Print head unit case (was not a functional problem, but the part was slightly loose.) I emailed them a photo and they went above and beyond to send me a free replacement!

The products are really precise and accurate. If you have any problem with your product you can contact the support and they will help you solve your problem. The support response fast.

I received a new printer that had a minor issue with the filament hub. Unfortunately, it ruined a handful of prints as I did some troubleshooting, but manufacturing defects are just part of the game. I reached out to Anycubic support, and they immediately responded. They identified a faulty part and sent a replacement. The printer is fantastic aside from that minor issue, but their service and support are even better.

This was a good and fast Service

I found what ever the problem they always try to help. your queries are prompt and always try to find a solution to the problem. It's difficult because they have no outlet here in Australia but the job still gets done. you just have to be patient.

Good morning,
The new flat support is now activated.
In any case, I had to add a washer myself because there was no way to level it without it.
Also because our washers are 0.5-1 mm. Why are the bolts different?
Did you forget to level them?
So I'm asking if it's normal for the two bolts to be so different?They took care of the problem. Unfortunately, after checking the assembly of the new plate, one of the Z-axis screws came loose. I hadn't checked because it arrived pre-assembled, according to them.

After 10 Mounth my Print head motherboard was broken.
The Support was very confident and send me a new one.

This company is great! Really good with their customers. I have a failed screen on my Photon Mono M7, after ~5.5 months of usage. Support guided me through my issue thoroughly, and even sent me a guaranteed replacement part. Everything is amazing! Much thanks!

I bought a Kobra S1 Combo and have a few issues with it. If you take into account the time difference from myself (Tennessee, USA) to Anycubic, China, their customer support has been good. There's going to be a 24 - 48 delay between responses, but when they have determined I need a part under warranty, they confirm my address and details and ship the part right away. The parts typically get to me in 5-8 days. Which again considering it comes from half way around the planet is pretty good!