Any-lamp Reviews 428

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Spent quite a lot of money with this company , the have really increased there prices over and above competitors in product I buy I asked them to refund difference but as I hadn’t requested quote t... See more

Company replied

Rated 1 out of 5 stars

If you want to waist your time & money, then these are the people for you. They say order confirmation in minutes, 2 weeks on & I'm still waiting both for the confirmation & order. I emailed them to e... See more

Company replied

Rated 1 out of 5 stars

If you order the incorrect item you will have to return them to The Netherlands. I am not sure that is even legal. I actually phoned customer service as soon as I realised I had ordered the wrong le... See more

Rated 1 out of 5 stars

Waiting on order over a month now! Keep making excuses like "we are waiting on supplier"... Even shows they got them in stock! Very poor contact! Payed a lot of money including delivery! Feel scam... See more

Company details

  1. Lighting Store

Written by the company

We are a an ecommerce wholesaler with a focus on LED lighting and other products for the renewable energy transition. We are world wide active in 15 countries with 29 webshops. Around 200 enthusiastic colleagues are working continuously on pushing the bar of customer satisfaction to the next level. Please note you can't purchase online on Any-lamp.com , you can visit Any-lamp.co.uk for online purchase or to talk to the customer service. At Any-Lamp, we're dedicated to finding the perfect solution to your lighting requirements at the most competitive prices. We stock a huge variety of lighting products including specialist ones that you're unlikely to find elsewhere. Better still, our extensive range of LED lights and fixtures will help you reduce your energy bills.

Any-lamp.com

Written by the company

Discounts Available!
Order more, save more.
Shipping Within 24 Hours!
Free EU shipping on orders over €100 (excl. VAT)
Top Service!
Don't hesitate to contact us.

Contact info

1.2

Bad

TrustScore 1 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Spent quite a lot of money with this…

Spent quite a lot of money with this company , the have really increased there prices over and above competitors in product I buy
I asked them to refund difference but as I hadn’t requested quote they would do anything for me.
Which if they had quoted they could do ?
Simple won’t use again please check there prices seem to be high

1 December 2025
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear Ian,

Thank you for your review of Any-Lamp!

We appreciate you bringing this to our attention. We're sorry our pricing didn't meet your expectations and for any frustration caused by our policy regarding quotes. We'll review your feedback as we evaluate our pricing and customer service procedures.

Kind Regards,
Team Any-Lamp

Rated 4 out of 5 stars

Got the lamps!

After a very long delay and somewhat unsatisfying communication I have received all that I have ordered. The products are genuine and work well. I'll put this down to the current situation in logistics and poor communication skills on part of the seller.
End good, all good.

19 October 2022
Unprompted review
Rated 1 out of 5 stars

Wish I had checked this site before

Wish I had checked this site before. I ordered some bulbs which they then said had been returned to sender, but then told me, in the same email, that the bulbs I wanted were out of stock, and could they send me an alternative.

Firstly we never refused a delivery or returned anything. Secondly if the product has been returned to them, how can it then be out of stock, they have just had it back?

1 April 2021
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear John,

We apologise for the trouble you have experienced receiving your parcel. It may seem logical that we should be able to resend your parcel, but there can occur many reasons to why we unfortunately at this moment now are sold out of that variant. I can see in your order history that my colleague has tried to offer you an alternative item but that you have chosen for receiving a refund instead. This is now activated in our system and our finance department will issue the full amount shortly.

I am very sorry for this inconvenience, and we have sent you an email with an attempt to make up for it. We really hope you will accept the offer and give us another chance to let us deliver what you are looking for.

With kind Regards,
Anylamp Team

Rated 1 out of 5 stars

Reporting Company to Trading Standards!

One star is not worthy - should be ZERO STARS!!!

I echo all of what has been said before about this company - they are masquerading under the pretence that they are UK based, when their warehouse is in the Netherlands with no way of being able to fulfil their orders due to Brexit issues and getting carriers across the borders. So tell me, why are you still taking customers money??? It's outrageous you are still trading!

On 28/12/2020 I ordered 2x fluorescent tubes lights and a starter. The reference number for my order is 2020639732.

On confirmation of my order, notification was given re the following; "Please note that due to Brexit, unfortunately our carriers are unable to deliver your package until January 2021. Our apologies for the inconvenience." However, on the 29/12/2020 you informed me that my order had been shipped by DPD.

After numerous emails back and forth due to failure of receiving my order, you still were unable to confirm when I would receive delivery of my order. I therefore requested a refund on 15/01/2021 and again on 18/01/2021 of which you finally acknowledged on 19/01/2021. You informed me that I will be refunded under service request case 4100002718 and that it can take 5-15 business days due to current backlog.

I have still yet to receive my refund 17 business days after your delayed acknowledgment on 19/01/21.

Failure to deliver within a reasonable time and after the agreed deadline is breach under the Consumer Rights Act 2015.

Despite all your polite responses to my emails, there is no substance to your words – there is only so long you can fob people off. Effectively you are a bunch of thieves! You have my money, and I demand it back, simple.

I am therefore reporting you to Trading Standards and will be taking further action if funds are not received to my PayPal account today.

I have had enough of dealing with companies like yourself, ripping people off by taking their hard earned money and taking advantage of the current situation by using Brexit as an excuse or the current Covid pandemic.

10 February 2021
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear DDG​,


I am extremely sorry for the experience you have had with us. We value you as a customer and your overall happiness with our service is our priority and we have failed to provide you with good service. Our deepest apologies for this.


I can see that my colleague has escalated your case to her manager so that it will be solved urgently and refunded urgently. I hope we can offer you better service in the future. Our deepest apologies again.


Kind Regards,

Team Any-Lamp

Rated 1 out of 5 stars

DO NOT order from this supplier if UK based

DO NOT order from this supplier, web site gives the impression of being a UK company, in fact ware house in Holland. Take money but are currently not shiopping to UK. Well dodgy business practice.

27 January 2021
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear A.P,

We are sorry to hear about your experience with us. We have been dealing with some shipment issues also regarded to the new situation with Brexit which needed rapid adjustments from here. We are very sorry that your order was affected by it and we could not live up to your expectations.

Once again, sorry for this inconvenience this has cost you.

Kind Regards,
Team Any-Lamp

Rated 1 out of 5 stars

Unhappy Customer!

If you want to waist your time & money, then these are the people for you. They say order confirmation in minutes, 2 weeks on & I'm still waiting both for the confirmation & order. I emailed them to enquire (fortunately jotted down the Ord No, otherwise it would have been nil pwa ) & was told the order was sent out & then returned to the depot, believe what you will !. not waiting any longer am requesting a refund. Judging by other complaints "watch this space", just thankful it was`nt a big spend.

16 January 2021
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear Stevie ,

Firstly, our apologies for the long delay on the delivery these days indeed due to Brexit, extra documentation for our courier is now needed at the borders, and it all takes just that longer time until it has been sorted. Please be assured, that our staff is working hard doing their utmost to secure the shipments leaving our warehouse on time.

Any-lamp is a Dutch company with warehouse located in Eindhoven. This central location enables us to serve all our International customers fast. E.g. we have been delivering to the UK and Ireland for more than two decades, and been able to promise a standard delivery time of 2-3 days.

This current situation is devastating for you as our valuable customer and for us. We do our best to get it solved smoothly as fast as possible.

We really apologise for the inconvenience this can cause and hope you will receive your parcel soon.

Kind Regards,
Any-lamp Team

Rated 1 out of 5 stars

Don’t order here.

Don’t order here.
Got 5 bulbs with fault. Bad customer service maks It imposible to come anywere near returning the produkts.
Almost 30 mails back and forth, but still not getting no were.
They want you to just stopp trying.

So save your self the truble, and order from a diferent place.

7 January 2021
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear Kunde,

Thank you for your order and feedback of Any-Lamp!

We are sorry to hear that you have received items with faults within the warranty period. We kindly ask you to send a picture of the items to info@any-lamp.com and we will arrange for a replacement for you if applicable as soon as possible.

We apologize once more for the inconvenience.

Kind Regards,
Anylamp Team

Rated 1 out of 5 stars

No delivery and not answering to mails

I ordered and payed 5 Noxion LED Bulkhead Corido IP44 830 18W To date I havent received the lamps and they don't answer to my mails.

30 October 2020
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear Marc,

We are very sorry to hear about your experience!

We will check the information related to your order and our customer service team will contact you shortly to find a solution for this inconvenience.

Kind Regards,
Anylamp Team

Rated 1 out of 5 stars

Issue with refund

My review is for order #4100119674
The product was successfully returned via dpd on 22 July. Today we are 13 August, 3 weeks since Any Lamp received the bulbs, and I did not receive the £1,447.52 refund yet. The company claims that they tried to make the payment but it « bounced back », the logical question is then why not contact me about this issue and try again instead of just ignoring it?

13 August 2020
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear Michel,

We are very sorry to hear about you experience!

We have checked the information related to your order and fortunately our customer service team found a solution for this inconvenience.

Kind Regards,
Anylamp Team

Rated 5 out of 5 stars

Fast service and good quality product.

4 July 2020
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear Goncalo,

Thank you for your order and positive feedback of Any-Lamp!

We are pleased to know that you are satisfied with the service and the products we have offered.

We would appreciate if you could share your experience with your family and friends.

Kind Regards,
Anylamp Team"

Rated 4 out of 5 stars

All works perfect

All works perfect! Fast delivery.
Have a sunny day, thank You!

Pekka Oksanen

2 May 2020
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear Pekka,

Thank you for your order and positive feedback of Any-Lamp! We are pleased to know that you are satisfied with the service and the products we have offered.

Kind Regards,
Anylamp Team

Rated 5 out of 5 stars

Come very early in 2days.

6 April 2020
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear Lucica,

Thank you for your order and positive feedback of Any-Lamp!

We are pleased to know that you are satisfied with the delivery time we have offered.

We would appreciate if you could share your experience with your family and friends.


Kind Regards,
Anylamp Team

Rated 5 out of 5 stars

Excellent

Excellent. Very kind and fast service.

31 March 2020
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear Mariluz,

Thank you for your order and positive feedback of Any-Lamp!

We are pleased to know that you are satisfied with the service and the products we have offered.

We would appreciate if you could share your experience with your family and friends.


Kind Regards,
Anylamp Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, correct products.

20 March 2020
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear Ingrid,,

Thank you for your order and positive feedback of Any-Lamp!

We are pleased to know that you are satisfied with the service. delivery time and the products we have offered.

We would appreciate if you could share your experience with your family and friends.


Kind Regards,
Anylamp Team

Rated 2 out of 5 stars

Fluorescent tubes out of order

Make an order of different lamps, among 13 fluorescent tubes 120 cm long and at arrival 5 of them are out of order. Tips broken during storage or shipping.

3 March 2020
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear Dario,

Thank you for your order and feedback of Any-Lamp!

We are sorry to hear that you have received a damaged item. We kindly ask you to send a picture of the item to info@any-lamp.com and we will arrange for a replacement or the refund for you.

We apologize once more for the inconvenience.

Kind Regards,
Anylamp Team

Rated 5 out of 5 stars

Comunity

everything right and fast

3 March 2020
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear Greg,

Thank you for your order and positive feedback of Any-Lamp!

We are pleased to know that you are satisfied with the service and the products we have offered.

We would appreciate if you could share your experience with your family and friends.


Kind Regards,
Anylamp Team

Rated 5 out of 5 stars

Good produits and rapide delivery

25 February 2020
Unprompted review
Any-lamp logo

Reply from Any-lamp

Dear Thomas,

Thank you for your order and positive feedback of Any-Lamp!

We are pleased to know that you are satisfied with the service and the products we have offered.

We would appreciate if you could share your experience with your family and friends.


Kind Regards,
Anylamp Team

Rated 4 out of 5 stars

Hello

Hello
You are shipping to certain regions in Europe, in our case in Middle east region we have to pick a forwarder to collect the product, whereas if I would have bought from Alibaba, they calculate the freight .I have paid twice the price of the infrared bulbs. The original cost was 7.1 Euro , the delivered cost was 17.3 Euro. If I knew the final cost before, I would have bought from elsewhere.
So for the future , It is better if you quote CIF price as other supplier do.
Best

19 February 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look