Antler Reviews 3,888

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,803 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the durability, design, and practicality of the items. Many people appreciate the seamless ordering process and the fast, reliable delivery service, often noting that products arrive in perfect condition and sometimes even ahead of schedule. However, some customers also noted issues with delivery, with orders taking a long time to ship or arriving later than expected. A few other people also felt that the product description online was inaccurate, and some were dissatisfied with the quality of certain items, mentioning scratches on arrival or concerns about durability after a single trip.

What people talk about most

Product

Reviewers express high satisfaction with the product quality. Many customers praise the sturdiness,... See more

Quality

Customers consistently note positive experiences with quality, praising the sturdiness, durability, and... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the prompt and super-fast delivery,... See more

Order

Reviewers highlight positive aspects of order. Many customers found the online purchase process easy and... See more

Service

People report positive experiences with service. Customers frequently praise the fast delivery and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This luggage ticks all the boxes. It's the perfect middle ground for quality and price. Higher grade, better features and superior build quality than the cheap stuff and not stupidly expensive like... See more

Rated 5 out of 5 stars

Antler generally provides a quality product. Cabin suitcase was great for my requirements. Good lightweight product - under 2kg. Trying to just travel with carryon. Good quality build and wanted to ge... See more

Rated 5 out of 5 stars

The product was exactly as expected. While smaller than my current carry-on case it suits my purpose. Due to a spine injury, I am unable to carry anything over 7 kg, so this carry-on helps me to pac... See more

Rated 5 out of 5 stars

This bag is perfect! It's absolutely huge, lots of fun and useful pockets, comfortable to wear, nice colour. Holds my three laptops, multiple chargers, notebooks, lunch, gym clothes, etc no problem!


Company details

  1. Luggage Store
  2. Bags and Luggage Store

About Antler

Written by the company

Since 1914, we have been building an extraordinary legacy if travel expertise - designing and manufacturing quality luggage 'for those who travel often'.

We design lightweight suitcase sets, as well as holdalls and travel bags that are perfect for use as hand luggage, or for a weekend away, and we only make luggage that's built to last. We design our suitcases to be both strong and lightweight—it’s a balance that takes years of innovation to perfect.

All our hard-sided suitcases are lightweight so that they’re easy to carry, and to help ensure you stick within your airline baggage allowance. Naturally, we have a range of sizes, including cabin-sized, medium and large cases.To make it easy to reach those travel essentials when you’re on the move, our soft-sided cabin suitcases have exterior pockets and they also come with premium features, like a TSA-lock, strong and secure zips, and best-in-class double spinner wheels.

Lusting after a green suitcase, pink suitcase, red suitcase, grey suitcase, beige suitcase, blue suitcase or classic black suitcase? We’ve got you covered, explore our luggage collection to help to find your colour match.

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Lifetime Warranty

Lifetime Warranty on all Suitcases

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Only products purchased from Antler directly can be registered for our warranty.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love my new Essential 2-in-1 Tote…

I love my new Essential 2-in-1 Tote backpack. It’s lightweight but the straps are comfortable enough for the heavy stuff I carry to and from work. I can fit a lot. There are plenty of pockets without there being so many that you can’t find stuff and some of the pockets are perfectly placed so it’s easy to find work security pass, phone, headphones etc. And a huge but simple design bonus - a fluoro strap to attach my house keys that’s easy to find at my front door. I was looking at bags that were three times the price. I just think this bag is so well designed, stylish and well priced. What’s not to love!

26 March 2026
Rated 5 out of 5 stars

Excellent quality

Prompt delivery. Suitcase is beautiful quality. It is very light which is exactly what I need. Very happy with purchase and service.

1 April 2026
Rated 5 out of 5 stars

Large Suitcase in Moorland Pink

The website was easy to negotiate, with selections and photos easy to use. The product arrived promptly and well packaged. The product itself matched a smaller piece of hand luggage in the same style and colour. All in all, a very good experience.

1 April 2026
Rated 5 out of 5 stars

I can’t wait to use my new bag

I can’t wait to use my new bag - it is practical, stylish & light without feeling like it won’t protect the contents. I purchased it on line & it matches the description & the packaging & presentation with the bag cover was great. I also purchased the antler packing cubes which I am very happy with.

1 April 2026
Rated 5 out of 5 stars

Fast delivery

Fast delivery. Can't give a review of the luggage as I am not using it yet. My great concern is the zipper.

25 March 2026
Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website. Prompt delivery. However, I have not used my suitcase yet; and will not be doing so until August.
Please don’t send me any more review questions

25 March 2026
Rated 5 out of 5 stars

repeat customer. high quality luggage and service

bought two bags fron Antler over past few years and inpressed with quality. fast delivery and communication. recently bought a large carry on roller case that realised was bit too big and return process couldn't have been easier. they have helpful people who respond quickly and follow-up. thank you.

5 March 2026
Rated 2 out of 5 stars

Disappointed

The light blue finish on the suitcase is so cheap it already had a couple of visible scratches before I’d finished packing or had taken it out of the house for the first time! I would have tried to return it and seek a refund based on poor quality/ faulty manufacturing but needed it for the trip we’ve gone on. After one flight, the case is more scratched and has taken on a slightly ‘dirty’ appearance. Wear and tear over time is normal but the coating hasn’t been manufactured to be durable at all. It already looks cheap and tired. Pretty disappointed.

24 March 2026

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