While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Level Up Your Experience! Antidote is your online solution for playtesting PC and mobile games
Consell de Cent, 341, Pral 1, Barcelona, CA 08007, 08007, Barcelona, Spain
2.9
13 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As an playtesting platform the should know how to code surveys so the don’t crash (TWICE on different browsers) and you have to start over - makes u not want to answer honestly at the 3rd time
Not enough to do, point system is a rip off - and when you want to redeem points, it takes them ages to process your order - IF they ever process it.
I barely get any invites.
They force you to play in 1080p.
Been playtesting on Antidote since september 2022 and had the oppertunity to test a lot of fun games!
Next to playtesting, i have also been able to redeem some nice rewards like steam gift cards. It usually takes a while to receive them, but they get delivered! Can recommend.
My experience with Antidote | GUR & Playtesting Solution for Games has been deeply disappointing. While the platform initially appeared promising, recent developments have raised serious concerns. The company claims to be "reworking their systems," but during this period, users have been left without meaningful updates or communication.
Many participants, including myself, have been waiting over two months to receive the gift cards we were promised for our participation. Despite numerous inquiries, there has been complete silence from the team—no timelines, no clarification, and no accountability.
Given the lack of transparency and ongoing delays, the entire situation feels highly unprofessional and, frankly, questionable. Until these issues are resolved and trust is restored, I cannot recommend this platform to others.
I don't know what kind of other links other people clicked to get hacked but the company is legit. They sometimes have problems with rewarding and have long periods of time, but the reward eventually come (unlike other platforms). I've redeemed countless steam and amazon cards.
I joined the antidote tests thanks to my coworker which recommended me the site. I was able to test awesome games, but also earn enough in some months to buy myself a steam deck. Thanks
Been a play tester since maybe 2023/4 and had a few rewards from playing there. Nothing has been hacked and no information passed on. Redeemed about £200 in Amazon vouchers so far and played some really fun games, the community is mostly positive people on their discord.
when i first joined this playtesting platform i was a bit scared but after doing my first playtests with the community i found myself having fun
the staff are helpfull and are always around to join in on the fun when players are joking around
Dont even use this shit. Ive tried few months ago and my steam account is used by many hackers now and they keep coming, selling my items and sending fishing links to my friends. Nothing is real about that shiet.
Reply from Antidote | GUR & Playtesting Solution for Games
Hello,
We’re sorry to hear about the trouble you’ve faced with your Steam account, but we want to clarify that Antidote cannot access your Steam credentials. Our Steam Connect integration only fetches game data using Steam’s official SDK – no login information is involved.
Based on your description, it seems you’ve fallen victim to a phishing attack, which is a separate issue.
These attacks often involve deceptive messages or links to steal your login details. Learn more here: https://www.techradar.com/gaming/pc-gaming/watch-out-this-convincing-steam-scam-could-risk-your-entire-game-library
We recommend enabling two-factor authentication on Steam and reviewing their security guidelines to protect your account. Being cautious with personal data is key.
Your review is factually incorrect and misleading to others. We take security seriously and have no involvement in your account’s issue. We kindly ask you to reconsider your review to reflect the facts accurately.
If you need further assistance securing your Steam account or identifying phishing attempts, we'd be happy to offer you guidance. You can reach out to our support team here: https://antidote.gg/online-support-for-players/
Sincerely,
Antidote Team.
The account deletion form doesn’t work. The contact form refuses to work with gmail email addresses so you can’t contact to delete your account. Try to join the discord to contact and delete… invitation doesn’t work, the server isn’t there. Seems scammy and worrisome
Reply from Antidote | GUR & Playtesting Solution for Games
Hello there,
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced in Antidote Playtesting.
Ensuring a smooth account deletion process is of course important, and we are unsure as to what issues you may have experienced here, as the process seems to be working normally.
In the meantime, please reach out to our support team directly at https://antidote.gg/online-support-for-players/ for immediate assistance with deleting your account.
As for the Discord invitation link, where are you trying to access our Discord from? Because our public-facing links should also be working as intended. Could you please also report this to support? In the meantime, please free to join our Discord here and see for yourself that we are a legitimate playtesting community - not a scam at all: https://discord.gg/Q8Cd7nmqwx
Your experience matters, and we appreciate you bringing this to our attention. Please rest assured that we take your concerns seriously and are committed to improving our processes to make Antidote the best Playtesting Community it can be!
Thanks,
Tech issues and ignoring your tickets should definitely be a reason to avoid. wish I had known this, Been a member for months and have yet to test a single game.
Reply from Antidote | GUR & Playtesting Solution for Games
Hello there Douglas,
Thank you for taking the time to share your feedback with Antidote. We’re truly sorry to hear about your negative experience, and we want to address your concerns directly.
We understand how frustrating technical issues can be, and it’s certainly not the experience we aim to provide here at Antidote.
We are dissapointed to hear that our support wasn't timely for you - you see, we are a small team, but we are always working on improving our support capacities as our humble company grows and improves. We’d like to investigate what went wrong with your ticket and ensure your issue is resolved as quickly as possible.
Regarding testing opportunities, we strive to offer as many playtesting sessions as possible, but availability can depend on a variety of factors, including the specific criteria for each test based on profile and demographics, as well asthe amount of playtests we currently have available.
We’re continually working to expand opportunities for all Antidote playtesters, and we appreciate your patience as we improve.
We value your feedback and would love the chance to turn your experience around! And so, we hope to see you stick around in our community and, hopefully, playtest with us in future.
Thank you for being a part of the Antidote Community, and please know that we’re committed to improving ourselves and building a better experience for all of our players.
Take care,
As a user on the testing side you get to test stuff (that's the fun part) and fill in questionnaires. The bad stuff comes when you try to buy a gift card or anything they use to "pay" their testers in exchange for "Antidote coins".
First of all I was notified after 2 days of communication that you can only get one reward from the store a month and it takes more than 20 days to arrive. I just got my 10$ gift card that I redeemed 22 days ago. It doesn't let me get anything else until next month...
If you apply as a tester be ready for this and do it just for the fun of it because the rewards system they designed is not fun to use.
Reply from Antidote | GUR & Playtesting Solution for Games
Hey there José!
Thank you for taking the time to share your feedback. We genuinely appreciate your insights and want to address your concerns.
First of all, we're sorry to hear that the experience you had with the Antidote store wasn't entirely satisfactory. However, since your review in 2022, we're excited to share that we have updated our reward system based on valuable feedback, like yours.
You no longer need to wait a month between purchases, and our processes have become much faster, ensuring that rewards are sent out much more promptly than before. Additionally, we have expanded the range of reward items available, offering more options for you to choose from.
We believe these changes will make the experience more enjoyable and satisfying for our cherished playtesters.
That said, we do actually agree with your closing sentiment: playtesting should be done for the love of gaming. It’s a fun and engaging way for passionate gamers to contribute to the development of games they love.
While we provide rewards as a token of our appreciation, it’s important to approach this activity with the mindset of having fun and supporting the gaming community, rather than seeing it as a job.
Thank you again for your feedback and for being a valued part of our tester community! We hope you stick around with us and continue to test awesome games.
The Antidote Team.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
