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Piazza VII Settembre, 28, 80134, Napoli , Italy
1.7
25 reviews
Hasn’t replied to negative reviews
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I received the products really quickly. The dresses are just like the picture, im in absolute love *o*. I will buy here again for sure.
Reply from anticasartoriapositano.it
Dear Customer,
thank you for your positive feedback.
We are happy to hear that you had a great experience with our customer service and that you found the support impeccable, we are happy that we were able to fully meet your requirements.
Thank you again for choosing us!
I ordered there twice. The first time I received a completely different dress than the one pictured. As I saw the negative reviews for the company I didn't complain and just gave it to a friend. As I really like the style I gave it another try and ordered a jumpsuit. This time I received the right item but it was completely broken. All the pearls were fallen off and there were holes everywhere! Unbelieveable the would even send out clothes like this. So we first wrote an email to the customer service. No reply at all. Then I wrote them over fb messenger. First they replied and promised me another one which they never send. When I wrote again I was blocked. What kind of company is that, that treats customers that way?! Unbelievable! This is fraud. Do not waste your money there, you won't get a refund nor another item.
Never again!
NEVER ORDER FROM THEM!
I have placed my ordered, they sent me wrong item which was cheaper and small size than what I paid and they don’t exchanged it or give me my money back! Terrible costumer service, they don’t pick up the phone and don’t reply to emails and messages! Once they picked up the phone and hang up on me ! Terrible terrible, save your time and money and never order from them! My order was in September 2023 and until today which is December I haven’t gotten my money back or exchanged the wrong item they sent!
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