anovafurnishings.com Reviews 

230
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Had a small issue with the bench seat but after contacting the company, they went above and beyond what they were required to do. Highly recommend anovafurnishings.

Rated 5 out of 5 stars

Linda at Upbeat was a treat to work with on our order. We needed a fair quantity of a particular trash can by a certain, short term date; she reached out to the manufacturer and was able to confirm... See more

Rated 5 out of 5 stars

The personnel I spoke with were very kind, helpful, knowledgeable, and professional. The tables we ordered were delivered in a timely manner even with the COVID-19 pandemic going on! The table... See more

Rated 5 out of 5 stars

We have used Upbeat on several occasions. Each time the process is a good experience. On a few products we had to interface directly on the phone to order a specific item. The reps are always cour... See more


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4.7

Excellent

TrustScore 4.5 out of 5

230 reviews

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4.7

All reviews

(230)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Linda at Upbeat was a treat to work…

Linda at Upbeat was a treat to work with on our order. We needed a fair quantity of a particular trash can by a certain, short term date; she reached out to the manufacturer and was able to confirm we should have the items on the day before our absolute deadline!

Linda was wonderful in her followup, her telephone demeanor and willingness to make extra calls to help us to achieve our goal. We had resolution and a completed order inside thirty minutes' time. Thank you so much!

9 October 2018
Unprompted review
Rated 1 out of 5 stars

Placed an order on April 25 and called…

Placed an order on April 25 and called Upbeat on May 4 to see how the order was progressing. The order had not been processed. We needed the bench by May 25 and could have had it on time if it would have been processed on April 25. I talked with Shirley and she was very pleasant and tried to be helpful. This wasn't her fault. Whomever is supposed to check the emails in the sales department failed to do so for 2 weeks and lost a sale.

4 May 2018
Unprompted review
Rated 1 out of 5 stars

Not enough information on the website …

Not enough information on the website regarding manufacturing time and delivery. My order will not be ready for delivery until four weeks after my order was placed. Knowing this vital information may have resulted in me ordering from another company. Not fair. All pertinent information like manufacturing should be present on the website.

20 July 2017
Unprompted review
anovafurnishings.com logo

Reply from anovafurnishings.com

Thank you for bringing this to our attention. We are taking action to make the change to show our est. lead times on our site. This change will help us better communicate with our customers in the future. Thanks again for taking the time to let us know how we can improve our customers experience when ordering on our website.

Rated 5 out of 5 stars

First time I have used Upbeat to …

First time I have used Upbeat to purchase outdoor furniture and it was a terrific experience! Spoke with Azalya and she was so professional and courteous in handling this transaction. I will definitely use Upbeat again and will ask for Azalea.

5 July 2017
Unprompted review

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