I decided to order to the e-boutique directly to support the brand instead of the numerous e-shops reselling the brand. I received a broken item, contacted "customer service" twice. Never received an... See more
Company replied
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See what reviewers are saying
Got pierced at the Rotterdam (no cartilage) and Amsterdam locations and purchased earrings in store. Had a lovely experience at both locations. Very helpful, kind and patient employees. Good sized sel... See more
Company replied
The piercer Jamila is really great. She is patient, sweet and nice. Befor the piercing she explains everything very clearly. My daughter and I both had our piercings done by Jamila. My daughters pierc... See more
Company replied
The girl who helped us with our infinity bracelets was very kind and caring. She explained everything we needed to know and made sure the bracelets fitted perfectly. She gave honest feedback about th... See more
Company replied
Company details
Written by the company
Add a touch of Anna + Nina magic to everyday life with our Jewellery, Homeware & Clothing collections | www.anna-nina.nl
Contact info
Gerard Doustraat 128 A, 1073 VX, Amsterdam, Netherlands
- +31202618998
- webshop@anna-nina.nl
- anna-nina.nl
3.4
Average
306 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 month
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Amazing store
Amazing store! Very unique and qualitative products, got very inspired by the creative outlook of the store as well. Customer service was also great!
29 January 2023
Unprompted review
Reply from Anna + Nina B.V.
Thank you for your positive review! We love to inspire and aim to keep doing that in future seasons and collections. We are happy to hear that you are satisfied with our service.
Team A+N
Atrocious quality
Atrocious quality. I have never had such bad jewellery in my life. After receiving a necklace charm as a gift, I stored it away in the original box because I was moving. After two months, I decided to take it out and the whole charm was rusted. Absolutely ridiculous. How would the charm look after two months if I actually wore it?? I am honestly shocked about how bad the quality is. Do not buy from Anna-nina. I understand that I bought a gold-plated piece and that this will obviously wear and tear more easily than pure gold, however I never actually wore the charm on a necklace that is why I'm so shocked.
8 March 2022
Unprompted review
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