Anker Reviews 

1,024
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 372 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often highlight the premium quality of the charging accessories, power banks, and cables, stating that these items are extremely reliable for daily use. Buyers also appreciate the fast shipping and efficient service, noting that orders arrive quickly with helpful communication from the team. Some reviewers were not happy with customer support, mentioning slow replies, unhelpful interactions, or challenges when trying to process replacements for faulty gear. A few other people also felt that delivery times were slower than expected and experienced frustrating issues with receiving incorrect products.

What people talk about most

Product

Clients share positive opinions on product, highlighting that they are well made, durable, and perform... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the reliable performance,... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting prompt shipping... See more

Service

People report positive experiences with service, frequently highlighting quick replacements, helpful support... See more

Customer service

Users describe ambiguous interactions with customer service, as opinions are sharply divided regarding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After just under 6 months the Anker Nano II charging adapter unfortunately became faulty. I have no idea how but all of a sudden it began to make crackling noises whenever I plugged it into a socket.... See more

Rated 5 out of 5 stars

Anker has become my go to place for all things related to charging my phone, tablet and laptop. The chargers are well designed; I especially like the ones with the fold away plugs which are great fo... See more

Rated 5 out of 5 stars

I've purchased numerous products- plugs, earbuds, power banks, chargers, and they've all been great. I had an issue with my 25,000 mAh powerbank, and Anker walked me through troubleshooting s... See more

Rated 5 out of 5 stars

Initally, started purchasing their items as recommended as best buy. Totally worth it. The quality of something as basic as an USB C cable is on another level. Love the quality box they come in. A... See more


Company details

  1. Electronics Company

Written by the company

Anker is the global leader in charging technology. This includes wireless charging, car charging, and our best-selling portable and wall chargers. Anker is pioneering Power Delivery technology to charge phones, tablets, and laptops at unprecedented speeds.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,024)

371 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Had a charger it was overheating…

Had a charger it was overheating contacted Anker told my warranty ran out in february, stick to buying cheap chargers then lasts longer
[#ANKER-TNF943945028]: Anker RMA Order 203-5871264-8475508
reaching out , what’s that

25 March 2026
Unprompted review
Anker logo

Reply from Anker

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@anker.com, and we’ll ensure your case is promptly addressed.

Rated 5 out of 5 stars

Great products from a great Company

Great products from a reputable company. I always try to buy quality, as it may be a bit more cost up front, but you know what you are getting and that’s true for Anker. Innovative and quality products that are designed with the customer in mind. Repeat customer and will buy again.

14 March 2026
Rated 5 out of 5 stars

Amazing Charger Wire

Bought the charger for my car as other usb-c chargers I was getting were going faulty within a few months, apple car play and android play works well, charger is sturdy and durable. Would definitely recommend

15 March 2025
Rated 5 out of 5 stars

Above and beyond customer service

I had a fault with one of my Anker power banks and contacted support with the details. I also provided the necessary photos and proof of purchase to help with the claim.

I was genuinely impressed by how quickly they responded — especially on a Sunday evening, and within around 20 minutes.

Their reply was clear, helpful and professional, and they arranged a replacement straight away without any unnecessary hassle.

That kind of customer service is rare these days and it really reinforced my confidence in the brand.

I already own several excellent Anker products, including Soundcore headphones, chargers and Eufy cameras, and this experience has given me even more confidence in continuing to buy from them.

Service like this makes it very easy to make Anker first choice again in future.

Excellent service , excellent products and a very positive experience overall.

8 March 2026
Unprompted review
Rated 2 out of 5 stars

Ordered an Anker 165w Power Bank from…

Ordered an Anker 165w Power Bank from the official Anker store on Amazon, the power bank stopped working correctly and Anker said because it wasn’t bought directly from them they can’t honour a warranty. for something that cost almost £70 you’d expect better customer service.

7 March 2026
Unprompted review
Anker logo

Reply from Anker

We sincerely apologize for the inconvenience you experienced. We will review your case and escalate it to our team immediately. Your issue will be given priority, and we are committed to finding a solution for you as soon as possible.

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